Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11201934
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Not worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super easy to set up and mount quickly via magnets or the included hardware. The battery lasts for a long time and we only have to charge ours once a month or longer.
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are good but battery life is Ok I would find other options
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tony, thanks for sharing your insights with us. We'd like to learn more about the details of your experience and feedback. This will give us a better idea on how we can assist you best, and answer any questions or concerns you may have about Nest Cam (Battery). Our support would be happy to help you with your support needs by reaching out to us here: https://support.google.com/googlenest/gethelp
Nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the nest cameras for years. Easy to set up and use
I would recommend this to a friendLove the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new cameras! I feel super safe at home now.
I would recommend this to a friendCameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. And it was a great choice My husband also really liked it
I would recommend this to a friendWarning: doesn't work well with old Nest Cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just talked with Google Nest support and this 'Nest' camera does NOT work with the Nest app, only the Google home app. WORSE is that the old Nest cameras don't fully work in the Google home app (no video history). So the answer from support is using two separate apps to get alerts and video history. That is crazy. So don't buy unless you don't own any Nest products currently. And even then--the Google Home app is pretty bad/not easy to use. They should remove the name 'Nest' from the product and give warnings about this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dudeman, we appreciate your feedback and thanks for sharing your insights about the Nest Cam (Battery). We understand how inconvenient it is to have two separate apps to control and manage your cameras.
The new Nest cameras and doorbells are exclusive to the Home app, but you can view your old Nest Cams in the Home app alongside the new Nest Doorbell and Nest Cams. If you set up your camera or doorbell in the Home app, you can use the Home app to change its settings, and if you first set up your camera or doorbell in the Nest app, most of its settings will be in the Nest app, but you can also change some settings in the Home app. Camera settings that appear in both the Home app and Nest app (for example, turning the camera on or off) will look different. However, changing one of these settings in one app will be reflected in the other app.
Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. In the meantime, if you have any concerns around the performance and features of the Nest Cam (Battery), let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Love, love, love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these cameras! We have them in the house to watch the Nanny with our baby and love it! We can see clearly, the motion sensors are on point and the app is easy to use. You will love it too!
I would recommend this to a friendQuality and Customer Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product with great functionality. I especially like the portability. Best Buy had wonderful customer service who found the l product quickly. Kind and attentive service. Had product in stock.
I would recommend this to a friendExcellent Camera!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.
I would recommend this to a friendBest security camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after buying the Google doorbell camera. Because I had already setup the doorbell via Google app, adding these were simple. I also bought the extra long outdoor cables. No fault alerts after using for 6 months. No charging needed. working even during power outage.
I would recommend this to a friendBest one out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the old gen. I like that these are wireless and you can wire it for continuous recording. Pretty crazy that Ring doesn’t have continuous recording, that’s why I go with Nest.
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and links to my Amazon products.
I would recommend this to a friendPerfect pet cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!
I would recommend this to a friendFirst google security cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since buying camera im pretty impressed how simple it was to install. Not much to it drill 2 holes attach mount and camera hooks via magnet ! Battery life varies based upon settings so adjust as needed. Everything seems great and intergration with google app is great. Definately will purchase 2 more
I would recommend this to a friendAwesome purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera easy setup. Had an appointment for 7 :30 -1 got a call at 3pm running late, had big job had no time to call. Told rep your service sucks said he was reporting me to his supervisor because I said he sucks . Told him to late for service had plans. Waisted 8hrs of my day no apologies
I would recommend this to a friendGood camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the wired Google nest cameras for outside and I love them the battery one is definitely the best battery operated camera I have used I also have Arlo cameras and the Google nest is still more user-friendly just not as good as the Google wired in my opinion
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bmfmitchell, your feedback with the Nest Cam (battery) is highly appreciated, and we’re glad that you find it one of the best battery operated cameras. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You can get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159
We’re always here to help, simply let us know if there’s anything we can do for you, here: https://support.google.com/googlenest/gethelp
Nest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friendTwo apps...so stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everyone else, it is absolutely ridiculous that I can not use my nest app that currently has 3 devices...i thought it did not apply to the camera..just ridiculous
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Browndawg, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it didn’t meet your expectations. We understand that being unable to use the Nest app, with your 3 other Nest devices, can be frustrating for you.
New Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience. Users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our long term plan is to use the Google Home app and our team is working on bringing full functionality to the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
We have help always available for your support needs. If you come across an issue with your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to let us know here: https://support.google.com/googlenest/gethelp
