The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,717 reviews
Rated 2 out of 5 stars
A year review after purchase!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had these cameras over a year, they worked great up until these past months. During the day they work great. The problem is at night now. With little to no light even with night vision off the cameras worked great June 2022 to August 2023. From September 2023 to date Nov. 2023 the camera have to go black and white. Having it on color looks blurry and useless. I wish they’d go back to working the way they did prior but only time will tell.
Hi there, RamG. Thanks for leaving feedback about the Nest cam (battery). It’s unfortunate to hear you ran into this issue with its video quality. A black and white picture during daytime typically means that Night Vision is set to “Always On”. Try to change the Night Vision setting to “Auto”. Change the angle or position of your camera so the sun never shines directly on the lens. For example, angle your camera slightly downward or give it some shade to protect its lens from direct sunlight. Move nearby objects that may reflect the sunlight, if possible.
Hello there, TracieK. Thank you for sharing your concerns about Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues when the temperature gets low. The lithium-ion battery in your Nest Cam (battery) won't be able to charge if the temperatures are below freezing. Lithium-ion batteries are used for their high power and long life, but are also affected by temperatures below freezing. We recommend the following minimum temperatures for your device:
- Minimum operating temperature: -20 °C (-4 °F) - Minimum charging temperature: 0 °C (32 °F)
We recommend reaching out to our team of specialists so we can identify the cause of the battery drain even if the temperature in your area is still within operating limits. Please visit our 'Contact Us' page on our Google Help site for immediate support: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera has been working good. So far helps me and provides clear visual
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have Nest cameras and use the Nest app, THIS IS NOT THE SAME!!! These do not work with the Nest app, they kind of work with Google Home. Took me 7 hours ( most on tech with support) to finally get both cameras working. You can’t continuously record unless you are plugged in and they only come with one plug. Frame rate is awful. They work intermittently. I would never buy again and I certainly would not migrate my existing Nest account to Google home. The Google Home app is garbage compared to the Neat app. This is not a reliable solution for a cordless camera
Hi RJTECW, thanks for letting us know of your feedback about the Nest Cam (battery). It’s unfortunate to hear that it didn’t meet your expectations. We can imagine how hard you tried to get both cameras working and we’re sorry for the inconvenience it has caused
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. And we’re hoping to have another opportunity to investigate your concerns about the frame rate and the intermittent performance of the camera. If you’re willing to reach out to us once again for a closer look, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great outside camera
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced the older model ones with these one. Stays connected all the time compared to the old.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite an effective product. Has the ability to run with or without the wired connection. Should mention that some features require you to purchase a Monthly subscription
Hi AvantgardePlayer479, it’s great to have your feedback and we’re glad that you find the Nest Learning Thermostat an effective product. We’re focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, huge upgrade compared to the old nest cameras. Person detection works amazing. Love that it has a battery, so if you lose power, it will save events.
Great product, will be buying more.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is awesome. Sticks to a magnet out side hold up in all weather conditions doesn’t work so well past -30 degrees but it will tell if it won’t function any more . Long battery life.