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Customer reviews

Rating 4.1 out of 5 stars with 2727 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,727 reviews
  • Rated 5 out of 5 stars

    Nothing beats a nest camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Nest cameras to protect my home and family for almost a decade now. They even helped nab the man who stole my wifes car, and helped send him to prison for a very long time. Rain, snow, or shine, these products withstand everything mother nature can throw at them, and the picture quality stays strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace it with another one lasted a little over two years. Good camera overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should include outdoor power cables.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras but they should have included the outdoor power cables. Battery life is ok but if it's in an active area, you need to have it powered. Video quality is good. App is... not great... but it works. It's sometimes very glitchy when trying to browse video history.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Garret. Thank you for sharing your experience with your Google Nest Cam battery. We’re glad to hear you’re enjoying your device. We recommend checking out this helpful article to learn how to save battery: https://support.google.com/googlenest/answer/10901611 madebygoogle

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly when I leave for days so I get alerts and can remotely check in on the interior of my property. When I get home, I can turn it off and easily take it down as the camera to the base is magnetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Really sensitive to movement. Much better than our old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the nest camera, provides a clear picture and great inteargration withe the google home app. I used it wired in so I cant comment on the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a breeze to set up in the Google home app and has a lot of great features. It works exactly as expected and the sleek design looks good anywhere it’s placed. For the price, it would be nice if the resolution was higher, but other than that this is a great camera!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're committed to the Google ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking for the cleanest, most seamless outdoor camera this nest cam is by far the best looking one currently available. The picture is crisp and the new Google Home app brings all my smart switches, thermostats, locks and even shades together under one app and everything is accessible via voice command. I do wish Google offered a portable charging solution that doesn't require taking the camera off and then having to find and reposition the camera again once it's charged back to its original angle.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Alwin. Thanks for posting your feedback on the Nest Cam (battery). We appreciate that you like its integration with the Home app, and for finding it the cleanest and best looking camera by far. We hear your concern, and we understand that having a portable charger to charge the camera without taking it off can be a convenience for you. We’ll share this with the right team for future improvements. Meanwhile, you might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      For support concerns about the Nest Cam (battery), our dedicated team is always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good cameras - get em on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little cameras! Set up is easy and picture is good. Batteries seem to have good longevity. I added solar panel chargers for outdoor application and seem to work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest wireless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good quality. Battery storage is decent but can be better. Drains a bit fast. Recommend buying the extended charging cable to keep the battery juiced up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Ruined Neat- horrible batter life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a huge fan until Google purchased nest and ruined one of the best solutions for homeapplications. These camera do a nice job but the battery life is terrible. The other issue with Googles approach of poor cloud services cause serious lag from the time an incedent / activity occurs to the time you get a live update. The notification are can lag by a minute at times.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Getrusty. Sorry you’re having trouble with battery life and notification with the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great cameras phone app friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the 3 pack and bought a single as well. Good reliable and very functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sucks it doesn’t work with the old app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the old nest cams. Has a battery, but to get continuous feed, they MUST be plugged in. The cameras MUST use the google home app, and do not show up in the nest app. This is fine if you don’t have any legacy nest cams, but if you do, the legacy cams in the google home app DO NOT have the same functionality as they do in the nest app. For example, if I want to scroll through the timeline just to see what happened that day, above and beyond the normal motion and sound alerts, the google home app does not allow me to do this for the legacy cameras. If google wants us to only use the google home app, then the functionality for the legacy devices needs to also be included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have nop problems. Sometimes, like every other electronic device, it comes in and out. But over all content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest-Cam to Keep an Eye on my Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest-Cam cameras are great for keeping an eye out on your home and surroundings. Because they’re rechargeable, there’s no need for wiring and they can be mounted anywhere. They connect to my Google Home app thru our wi-fi, so I can see everything from my cellphone and it lets me know when a person (or pet) is seen by the camera. Plus I use facial recognition in Google Home to let me know who it is. Great addition to my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very good picture and video during daylight hours. Nighttime viewing and video good also. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why there are so many negative reviews… this made me skeptical but I was excited for these so decided to purchase anyway. Had a very easy install, all you do is screw in the mounting bracket where you want and then the cam just connects on. It works perfect for people that don’t want to have to run a wire through their wall like myself. While I wish the camera would connect to my nest app, it does connect to your google home app and once you start using the app you get much more familiar with it. For the camera itself, the camera quality is great, connectivity is great, it uses motion detection and only records when motion is detected. You don’t have to scroll through hours of footage to find what your looking for, it only records the parts your looking for, another huge positive in my opinion. In the settings you have so many different customization options like setting zones, sensitivity, and adding familiar faces, all very cool tech. I would recommend this camera and going to add more myself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEST CAMERA NOW GOOGLE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have enough words to explain my disappointment. I had Nest cameras for many years until Google took over. After that, my cameras became a complete disaster. Before Google, my cameras worked fine and fast and I was able to record and speak through it without any connection problems. It was very easy to navigate through my cameras using the Nest app. Now my cameras do not work properly meaning that responding to the door bell can take up to 30 seconds to a minutes. My cameras are constantly losing connection ain’t no matter how fast and strong your Internet and Wi-Fi is. I will not recommend to purchase these cameras or anything related with Google. I will wait for my cameras to die because I already spent a lot of money in it, but I will never ever buy cameras connected with Google anymore. My experience with Google is the worst and you will regret it too if you buy the cameras. My sister uses a different system and different cameras he has no problems with connection, listening, recording, speaking through it. You are not gonna have any clear communication or connection with Nest Google anymore. Do not buy this cameras you will be sorry like me.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Consuelo. We’re sorry to learn that you’ve run into issues with the Nest Cam (Battery). We understand your experience wasn’t the best. We’d like to look into your concerns and get your device back up and running smoothly — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Great day and night video coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, nice video coverage, audio recording is a great feature. The only problem I have with the Nest Cam Battery 2 Pack is having to recharge them, I read the reviews and most said that the battery lasted 1 month or more, but that is not the case for the 4 cameras that I purchased. If you install them in an area that has a lot of activity the battery wears within 4-5 days. I purchased 4 cameras and installed them outside of my home. The charge on one camera has lasted almost 2 weeks, the area it is installed at does not have a lot of activity, but the other 3 cameras require constant charging.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Joegrandma, thanks for sharing your experience. We’re sorry to hear that you’re having issues with the battery life of your Nest Can (battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great item.....but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google Nest cams they have good quality picture they pick up good sound and the microphone works pretty dang well all in all a wonderful product...except if you buy the two pack of cameras Google thought it was good idea to give you only one charger and one charging cable which is absolutely ridiculous!!... I bought six of these things with a floodlight cam combo for 1300 some odd dollars and I still have to buy three cables and three charging blocks Google this is really stupid!!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, OleOneTake! Thanks for investing high on Google Nest devices and we’re glad that you love the Nest cameras. We hear your concerns about camera multi-packs having one charging cable included. The inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.

      We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

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