The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,727 reviews
Rated 4 out of 5 stars
Great camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The video is crisp but the battery life suffers. Overall great camera. Easy to set up and the app is easy to use.
Hi there, JuanL. Thank you for sharing your review on Nest Cam (battery). We're sorry to hear that you're having some battery issues with the device. We recommend changing the settings to save battery life. You can follow the steps on the link here: https://support.google.com/googlenest/answer/10901611
Hi STEVE1, thanks for sending in your review of Nest Cam (battery). We're sorry to hear that the design of the device didn't meet your expectations. Please know that your feedback here will be relayed to the right team for future improvements. If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Solar panel destroyed the battery
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used one of these cameras outside with a compatible solar panel, which damaged the battery. Consequently, it is no longer charging at all.
Hi there, baleva53. Sorry to see you’re now running into a charging issue with your Nest Cam (Battery). We’d like to investigate what may have caused this and find you the best solution — talk to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great camera recommend 10 out of 10
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these cameras have two at my house so easy to install and what a deal Best Buy had for them saving me $60
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google cams is great. Easy set up and nice slick design. Only issue I had, was the battery. Last up to 3 months, you have fiddle with the settings. Otherwise buy extra plugs to charge into an outlet.
Hi there, CraigB. Thanks for sharing your feedback on your Nest Cam (battery). It's awesome to hear that you're loving the device. We can see that you're having some issues with the battery. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611
Also, connecting your camera to a power outlet with the included power adapter for continuous power will keep the battery charged. Please note that the optional power adapter is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the google nest products. The picture and sound quality for this camera is amazing. It had an easy installation process so I was able to do it out of my second story back window and I didn’t need a ladder or anything. It’s a very simple and ergonomic design.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We switched from an Arlo and are pleased. Easy set up with wall plate, screws, and strong magnetic base and cam. Clear 1080p video with smart zones and alerts, pretty much all of the features you would expect in a security cam. We got about 2 weeks of battery before having to recharge. Good choice for anyone, great if you are already in the Google Home universe and looking to expand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was initially very worried after reading all the negative reviews here, but I’ve been pleasantly surprised so far. They have been up for about 3 weeks and still have more than 75% battery life. The integration with the google home app is pretty seamless, and I can stream them directly to my nest hubs and Chromecasts. I’m giving this 4 stars instead of 5 because it sometimes seems to pick up events slightly late (e.g. an event will start with the person in center frame, should start as soon as the person enters the frame). Overall I’m happy with my purchase, and plan on hardwiring them in the near future for added benefit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera has a high efficiency and high resolution for the purpose it's designed.
I use this camera for indoor and outdoor applications. It's very convenient to use the magnet for easy and fast installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the new Nest Cam as a replacement for an Arlo camera facing the driveway. The continuous recording of the Nest Cam (when it's plugged in and with the subscription I already have for the Nest doorcam) made this my preferred choice.
The Bad (not as important as The Good; please read on)
- Very big camera body. Compared to the Arlo 3 camera it replaced, it seems very wide.
- Power connector on the bottom only accepts power cable facing forward toward the lens. It should be reversible so power cable can angle toward the back.
- No option to disable green LED indicator.
- Must use Google Home app (now I need 3 apps to view different cameras: Nest and Google Home Google; Arlo for Arlo)
- Google Home app isn't as good as Nest app. It's basic, but it gets the job done.
- Must use the magnetic mount even if using the screw mount on the bottom. Mount seems to switch camera on. Great for shipping, but bad for security as someone just needs to pull it off the wall to disable it.
- Bottom screw mount not the best location. Would've like to hang camera from above. Screw mount should be on the back.
The Good
- Low monthly subscription cost. I pay $120 per year up-front which breaks down to $10 a month for any number of cameras continuously streaming. Cheap protection for the entire family when you think about it.
- Pretty fast response times viewing the camera feed with the Google Home Hub desktop display (well, faster than Arlo anyway). This makes sense as they're both Google products. I pretty much expected this as the Nest doorbell cam works fast too so I was glad my expectation panned out.
- Wide enough angle to cover entire driveway. In fact, it's almost covers the same area as the previous Arlo 3 camera it replaced (which is rated with a wider FOV). Go figure.
- Recognition logic is built in (animals, people, cars). I didn't know this before I purchased. It should help speed notifications and lower bandwidth requirements to Google's cloud servers.
Side Notes
- Magnetic mount also makes it easy to steal (so I purchased the $15 Wasserstein Anti-Theft Mount from Amazon to protect it)
- I previously added a wireless repeater near the front of the house (for smart led bulbs for dusk-dawn automatic external lighting) so took advantage of that signal strength too. If your wireless devices have spotty WiFi connectivity, you might need to add one too.
The Verdict
I got the new Nest Camera more for the good points as they are so much more important to me than the bad (I know I put a bunch of bad points but they're not show stoppers). The camera works very well for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this thinking it would be a good introduction into outdoor cameras and I was ultimately disappointed. The wireless on the camera is very dodgy. Going further away and having the same line of sight (same obstacles) for the wifi signal to passthrough I would lose connection as I got closer to the router. The picture quality was the exact same as the dropcam pro and that would make sense given they are both 1080p. I don't care for battery devices like this as they are expected to be treated as a disposable commodity once the battery is depleted enough to not hold a significant charge. I opted for the power cable and that seemed to work fine, but I wish Google would just give a hardwired option that isn't a floodlight.
Setup was easy and took no time at all. No Nest app support sucks, but it isn't bad going through the Google Home app. For the price point it should have better video quality.
Hi Boonis, we appreciate you for letting us know the details of your feedback with the Nest Cam (Battery), and we’re sorry that it’s a disappointment for you.
You can adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below: - Open the Home app Google Home app. - Select your camera. - Tap Settings Video. - Under “Video quality,” tap High.
Also, besides using a power cable or floodlight, the new Nest Cam (Battery) also has an ecosystem of accessories that allow users to put it on a table top surface, power it with PoE, or hook it to a solar panel.
We’ll make sure to share your feedback along with the right team to work on improving our products and services. Meanwhile, we’d like to learn more about how we can provide a better experience for you, and if you’re willing to get in touch with us, feel free to find us here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Beautiful and solid quality
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s part of the Google Home ecosystem. Not Nest even though it says Nest. I knew this going into it and it doesn’t bother me. I prefer it since Nest will eventually get fully integrated into Google.
My only downside was being able to hide the wires for the cam. I wanted to feed the cable through the base but it doesn’t let you because the power plug is under the cam. The magnet is strong and the battery life is okay. I plug it in right out of the box and it lasted me 2 weeks with default settings. Instead I purchased the charger cable and just have it plugged in all the time.