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Customer Ratings & Reviews

Your price for this item is $260.00
The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 935 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 935 reviews
  • Rated 5 out of 5 stars

    Looks great, works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect solution for our condo. The mounting was easy, but pay attention to the orientation of the mounting ring. It’s not easy to change it once installed. The lights and camera can be moved, but have limited range of motion. The camera works well and the lights can be dimmed using the app. This is a nice feature as this is mounted fairly low and the lights would be too bright. One downside is the limited storage time unless you pay for the upgrade service. This camera is already premium priced and I didn’t expect to pay a monthly fee for extended viewing time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RJnRaleigh, thanks for choosing Nest Cam with Floodlight for your home. We're sorry to hear that you had a difficult time installing it. For the best experience with your Nest Cam with Floodlight, we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.

      We're always looking for ways to improve your experience. For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and use install instruction were easy to understand vido quality is great and the lights are bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Security!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this product for a while now, installation was super easy and it's floodlight is incredible bright. The camera quality is nice for the price and provides a great wide angle view!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid hardware, but the software needs to catch up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hardware. It is solid and looks sleek. The image on the video is really good, and the flood light is lot brighter than I expected. BUT... 1) Like all current generation Nest cams, these will no work in the Nest App. You have to use the Google Home App, which is not nearly as mature. 2) The support is definitely not as good as other support that I've used with Google before. 3) NOTE: You need to install this into a round junction box. I has assumed that I could use a rectangular one, but I was sorely mistake.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phil, we appreciate your feedback on your Nest Cam with floodlights. We're sorry to learn that your experience was disappointing when it comes to using the Home app for your device. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you're willing to give it another chance, we recommend that you reach out to our support team so we can help in improving your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Quality camera and light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can install a light fixture, you can do this. Very clean and clear audio and video. Looks great in night mode or after the light comes on. Person/animal/car detection is very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Outdoor Camera!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality with an easy setup to install. Works well with Google Home and notifications. The camera quality is great and works well at low-light and at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option if you have a Google/Nest ecosystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for this product for a long time. As my home is a Google home, one thing they lacked was a floodlight cam. Now I can use this with the many Nest displays I have in my home and see live footage without having to always use the phone. It is a great floodlight, bright, does well at night. And as far as the cam, it has been amazing. Only gripe I would have with the camera, is that the field of view isn't as wide as some of the other devices out there. But still workable and other than this I have no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Motion Light and Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is fabulous and bright, the camera is very clear and defined. It senses humans but not large animals like deer - not sure why? Not a big issue though. Biggest issue is that once we added this to our network, other devices started having connectivity issues. We have very fast internet service so unclear as to why. Love being able to record backyard activity.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Gaillovesdiamonds. Thanks for taking the time to share a review on Nest Cam with Floodlight. We're glad to hear that you liked both the LED lights and camera features. However, we're sorry to hear that you're experiencing connectivity issues after adding it to your network.

      Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. To detect anything besides a person, animal, or moving vehicle, the camera checks for general motion in the scene. It learns what's normally in its background view and looks for movement and changes. As a result, it may or may not trigger depending on the camera sensitivity settings and if you’re having an active Nest Aware subscription. If you only need your camera to detect people, animals, or moving vehicles, you can change your Nest camera detection settings on the Google Home app:
      - Open the Google Home app.
      - Touch and hold your Nest Cam with Floodlight's tile.
      - Tap Settings > Event.

      It's important to have a reliable Wi-Fi signal and a high speed Internet connection available for Nest cameras, to avoid any delays and get immediate recording, during, and in between events. Nest Cam with Floodlight may require up to 3.0 Mbps or a higher dedicated bandwidth to provide the best performance when recording events, especially if you're having multiple devices connected to the same network. Removing some of the other devices connected to your network may help free up some bandwidth space and enable you to test if you will still experience connectivity issues with your Nest camera. Once you confirm that you have insufficient bandwidth, we recommend contacting your Internet service provider to help test your connection and upgrade it if needed.

      We'd be happy to help you with your support concerns. If none of the steps provided prove to be helpful, you're more than welcome to reach to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great hardware. Frustrating that I need two apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lights, plenty bright. I like the way the motion detection functions. The camera is very clear and in a great spot. My biggest complaint, I already had older Nest gear, like the door bell, that use the Nest app. These cameras only work with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secutity and floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and floodlight. Was super easy to intall!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, bright lights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright lights and a great camera. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entry lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is okay, don't get me wrong. I really like the system and the look is amazing, but the only issue I have with the light, it's the delay when someone is within range of the camera, the light takes a while before it turns on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great camera, able to turn off the floodlight and still see clearly with night vision. Floodlight is super bright, lights up our whole backyard, and is very quick to respond to movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a Nest Floodlight with 24/7 recording!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that Google finally released a Nest Floodlight with 24/7 recording (with Nest Aware subscription). I have many other Nest cameras, so this was a nice addition. Video quality is good, the floodlight it bright. I like how you have the option to keep the floodlight on if needed. Biggest con is that this camera does NOT work with the Nest app or the Nest web interface. Hopefully the Google Home app will reach feature parity with the Nest App in the near future so I can finally ditch the Nest App

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DaoJ, thanks for sharing your feedback. We’re glad to hear that you are satisfied with Nest Cam with Floodlight.

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need help with your Nest Cam with Floodlight, you may reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Sensitive motion lights. Glad i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about purchase because I wanted the Ring product instead.I took a chance on the purchase and I’m extremely satisfied with the picture quality, overall design and sound. The picture quality is excellent and displays in 1080p. I was able to sync with the other NEST products that I had purchased prior. I was extremely impressed with the product I purchased two more. It was easy to pair with wi-fi and app is easy to use and monitor the captured area. If like me and wanted to purchase Ring, I definitely recommend this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking works well. What can I say? It's a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No charging necessary. Tons of added security and peace of mind. Also doubles as an intercom system great for communication with my son. I can also watch him in the pool while getting things done around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest line of products and was excited about this. There's not much to say - installation was simple (instructions were good, the fixture replaces an existing floodlight with no additional wiring/changes needed). One caveat is that I have a long driveway, I live on a hill, in a small city (~100k people). To get alerts when vehicles approached I had to point the camera down (removing the road/city from the field of view), otherwise, it would alert me when cars were simply driving down the street. Not super helpful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Borris, thanks for taking the time to share your feedback. We regret to learn that Nest Cam with floodlight didn’t meet your needs. Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can reach out to us anytime through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Expensive, but works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall design of this is pretty wonky. Its weird how the camera part is magnetically held to the base. Someone could easily steal or disable the cam by cutting the single exposed wire if they wanted. Other than that, install was a breeze, and it works as intended. Sensors pick up any slight movement and it notifies my phone immediately. Video quality is pretty good, and the sound is good as well. Only downside app wise, is it wont work with the Nest app. Can only view it on the Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Terrance3, thank you for posting your review on your Nest Cam with floodlight. We're sorry to learn that your experience didn't meet your expectations when it comes to the overall design of the product. Your feedback on the wire is appreciated and will be relayed to the right team. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If you need further assistance with your Nest Cam or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

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