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Customer reviews

Rating 4.4 out of 5 stars with 971 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 971 reviews
  • Rated 5 out of 5 stars

    First time homebuyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell. Super easy to install for first time users or new first time homes owners that never did any type of installation before.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Disconnections

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:

      1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
      2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
      3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.

      Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727

      We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this open box unit when my 1st gen stopped connecting to WiFi. The resolution is a bit of a downgrade on paper but barely noticeable. Definitely do not regret my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knock, knock, who's there?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Doorbell is working great. I have yet to subscribe for the additional features but it's great knowing who is there!Who

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Doorbell Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & has good quality camera. I chose wired doorbell camera since my doorbell is wired. I would highly recommend this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily to connect. Not sure how to set the volume of the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Video and quality are great. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, i used the little backing plate that mounts it on an angle & wow what a view & I cant believe how clear the camera is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Camera (Wired)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great security feature for our place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device that has great battery life after making some adjustments in the settings. I love the night vision feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great! Just wished that it would’ve worked with the same app as the 1st generation camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Smart door bell works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd have to say, this has to be the easiest smart door bell i have installed. It works out of the box and is much better than my previous smart doorbell.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great smart home addition!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Crystal clear, notifies me when anyone passes or comes up to the door properly. And it gives me pease of mind when I'm at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer for andriod users and GOOGLE Home users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no brainer if you have an android phone. great camera and many recording options. works perfect with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Installation was simple. Had to upgrade transformer due to inadequate power but once I located it, the switch out was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Upgraded from older Nest doorbell and love the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 2 weeks and I love it. No problems at all. Had Best Buy install it for me and TotalTeck did a perfect job. I can even see my front door overseas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I purchased this instead of ring because we already have the nest thermostats and wanted to keep it all connected. Great video and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the original door bell. The second generation door bell work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Video Doorbell On The Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ingae quality, no need for a subscription! It really is just plug up and play!

    I would recommend this to a friend
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