Customer Ratings & Reviews

I owned this product before but I had a house fired.

Were you also surprised that Google's still in the smart home game? Me too! Well here's their Doorbell. It's.... meh. The Google Home app feels like it's been under construction for the past 5 years. It still feels like that. It's super clunky to use. Camera feeds load very slowly. It's not intuitive to search through saved videos or download sections of video. It is buggy and crashes too often. These aren't new issues with the Google Home app, and for that alone, I wouldn't recommend this product. If the Software doesn't work well, the Hardware doesn't matter. But let's talk about the Hardware anyways. Google took the camera and turned it sideways so it shows a tall view instead of a wide view. The claim here is so that you can see packages on the ground with only one camera (i guess some doorbells use two?) It kinda works. I never really thought that was an issue though... although it does seem like a very Google thing to tell you they fixed a problem that was never a problem in the first place. The camera quality is.... quite bad. Actually not just quite bad.. it's really bad. Google has this feature where it tries to recognize faces and you can assign names to them. The camera is so bad, it mixes up faces all the time and is EXTREMELY unreliable. You can't make out facial features all that well, colors are really dull and muted. And then there's the shell. I don't know why, but people seem to struggle to find the doorbell button. To me, it's obvious. It's a ring of light and it lights up and gets excited when you walk up to it. But no one can seem to find the button!! They all end up pressing the camera... Why do they even bother?

I used the first gen of Google Nest doorbell for five years (2019-2024) with nest aware to save 5 days of video for $50 y. After I upgraded to this second gen I had issues with the video history and face detection. The Nest Aware subscription didn’t work with the new device. As a result. I had to change the subscription to a more expensive plan ($80), it saves just video clips, not the 24x7 video. If you like the previous version and are thinking about upgrading, I would recommend not to, or consider evaluating other door bells before buying it. Another aspect to consider is, the wired version without the 24x7 doesn’t worth. You can use a battery version to get just clips. Lastly, when someone rings the doorbell, the video delays too much to display in the Google Display or in the phone.

Another nest door bell camera. Very easy to installation!

Thoroughly enjoying the doorbell camera. Highly recommended!

a nice looking doorbell and easy to setup. works well

The picture quality is awful, it’s stutters constantly and takes for ever to load the live video that the person who rang the bell is probably already gone. If you want to go back and watch the recorded video from just 30seconds ago or even 3 min ago it says video unavailable. And then once it is available, it still doesn’t load half the time. The Google Home app they make you use it with is garbage. The old Nest Hello doorbell is 100% better and uses the Nest app which is far superior. Don’t waste your money on this just get the older Nest Hello

Can I buy a pixel, please? Holy terrible video, Batman. It’s like they went out of their way to emulate crappy gas station security cameras in place of their near perfect previous model. I look forward to returning it, but I hope I can find the old model somewhere ASAP.

Limited use to date but working as expected. Appears sturdy.

The Nest Wired is a pretty good video doorbell. Video quality is average though. The installation was not difficult. The app is easy to use and must be downloaded to access the camera and video. The app automatically stores any motion detected video for you to review. However the free version of the app only retains video clips withing last 3 hours. Not 3 hours of clips. Clips from the last 3 hours ONLY. The subscription seems like a good deal though and that will retain weeks of clips. It's easy to download a video clip if you need to. Basically one tap. The real drawback though is that there appears to be NO time and date stamp on the saved video when you download it. It appeared to have the meta data for the video only. As in when you download the video that is the creation time and date. Not the actually time and date that the RECORDING was captured. That's not very useful if you had to use a video clip as a piece of evidence. We did install the chime protector. That was pretty easy. There was one phantom ring since we installed the doorbell. Overall it's a good doorbell and one of the only ones that I am aware of that will connect to a WIFI network with WPA3.

I place a high value on security and aesthetics, and the Google Nest Doorbell Wired (2nd Generation) has been an excellent addition to my home. The installation process was straightforward and efficient, a real plus for those who prefer a DIY approach. Replacing my older doorbell with this updated model was a smooth transition and offered a noticeable functionality improvement. For me, the standout features are the exceptional video and sound quality, ensuring that I never miss any activity at my doorstep. The integration with the mobile app is seamless, offering convenient remote monitoring. It's not just about functionality; the sleek design adds a modern touch to my home's exterior. Overall, this doorbell offers the perfect combination of performance and style, making it an excellent choice for any homeowner looking to upgrade their home security system.

Great product! Works as advertised. I have not had any problems with this device since I purchased it. It was very easy to install and has a very clear video and the audio works great as well. I would definitely recommend this device!

TL;DR: - DIY installation took me an hour. The last version took about the same. Each time the process was a major bummer, but for different reasons. - Google really should have included a flush mount/extender rather than the weird padded spacer things it did include. - the video, face recognition, audio recording, and streaming are outstanding and use the Google Home app, integration with video Google Home devices is wonderful Longer Version: The deceptively small box for the Google Next wired smart doorbell contains a huge amount of frustration and pain during installation, but once it's done, you'll wonder why you didn't have one years ago. Our house is not particularly hard to install things on; we have siding which is easy to drill into, good wiring to connect into, and all the pre-requirements like a transformer and chime that have the correct ratings and connection points. Where things went sideways: taking off my Gen 1 doorbell, the wires got caught and I had to shorten them a smidge. Thankfully, Google thought about this by including a no-fuss wire attacher/connector kit. Unfortunately, they didn't think about how to mount the whole thing flush to the wall while utilizing it. You cannot hide the extender in the casing and you shouldn't shove your doorbell wires further into the wall recess. So... what to do? Google provides two 1cm wide padded spacer things. If you use them, your doorbell wiring is open and exposed (along with the accompanying hole into your house) behind the doorbell. Not cool. If you can opt for the angled bracket, you can actually avoid this scenario, which is what I did, but not every home will be able to do this. It's a process/security flaw which creates a methodology for a prankster to easily snip your doorbell wiring. They'd be on camera while doing so, but not for long. If you can afford the "Pro" installation, go for it if only to save yourself the headache. Once you actually have the darned thing mounted, the software really shines. The Google Home app does a great job interconnecting devices, the one downside is that there doesn't seem to be a way to put the live video as a default view on the home screen or to customize the layout. So to see who's at the door requires an extra step that it shouldn't (unless you have a Google Home video screen device and fast WiFi to show the stream nearly instantaneously). The Nest cameras seem to always record good video, even at night, and the sound quality is typically very good except in hyper-windy conditions. The storage and playback is easy to access and monitor, and the facial recognition is very good. The depth and awareness settings for alerts are easy to tailer for different "events" and you can even set zones for activity monitoring. First smart doorbell? Definitely worth it. As far as an upgrade from Gen 1? Not a huge imperative to dive in now unless your 1st Gen is failing. In terms of upgrading from a different kind of smart doorbell? Probably a good bet. A quick side-note: while I didn't have to use it on this particular device, Google's customer support and replacement program for outdoor Nests is pretty darn good. Given that these devices are outside in crazy conditions, you want that peace of mind, and Google definitely delivers. I found that whole process easy when needed.

My original Nest device gave out so I was in the market for a new one. I got lucky and bought this during a sale. Device works great and I really like the new design too. We’re definitely fans of google devices.

When the original Nest doorbell came out, I immediately bought it, since we are deep into the Google ecosystem. It was crystal clear (4k) and had a nice wide field of vision, along with crisp night vision. Since we operate a home business, it is essential to stream live so we could see visitors/delivery people before and after they ring the doorbell. Unfortunately, the finish of the gen1 became brittle and started cracking around the camera button and lens housing. It also “rebooted” when pressed since it relied on an internal battery to provide a surge of power when it rang, providing a temporary boost to ring the mechanical chimes. The rebooting meant when someone pressed the doorbell, you couldn’t see the video since the doorbell rebooted due to a failed (and swollen) internal battery. When Google came out with the gen2 battery powered doorbell, we immediately dismissed it since we rely on the 24x7 video stream. Google then released this wired version, which finally became a legitimate upgrade path for us. Installation was simple and we appreciated the new rubber spacers, which provided more room to tuck the wires behind the doorbell. Setup was straightforward, aside from me thinking the Nest app was the way to set-up (it isn’t, you need to use the “Home” app, which is a bit of a mess). Installed the chime connector, tested everything and was up and running in about an hour. We subscribe to the Nest Aware service, but this has a “free” 3-hour video history for those with subscription fatigue. First impression is that it looks great on our wall. The white finish doesn’t show fingerprints like the gen1 did and overall looks “cleaner”. One thing that immediately became apparent was the field of view…it a 960p portrait crop vs. the 4K wide landscape view of the gen1. This is pretty annoying as when it’s streamed to a Nest Home Max, it has huge black bars on the sides, kind of like when someone records video in the portrait orientation. Functionally, it works great, picking up familiar faces and is responsive when pressed. Daylight resolution is nice and crisp but night vision looks little “smeary” with detail. As mentioned earlier, the forced portrait aspect ratio is certainly a downgrade (for us), but should be good enough for its intended purpose as a video doorbell. Google says they tuned the software and implemented machine learning, which, while not immediately apparent, should be superior to the 1st gen. Bottom line is we are thankful Google finally made a wired version of the gen2 hardware, but ultimately kind of miss the original one. In the end, it doesn’t really matter since we are so deep into the Google Home ecosystem and needed new hardware, making this the only upgrade to the gen1 wired doorbell. This model would be a 10/10 if it included the same (or similar) 4k wide-view camera. As a Google ecosystem household, we would still recommend this doorbell, but do hope Google puts a better sensor in their next revision. Pros: * Improved external cosmetic appearance/design * Loud and clear audio/speaker * Easy to install, especially if you are coming from the gen1 doorbell * Camera quality is very good * Remote chime puck is 2-wires vs 4-wires on the old one (easier to install) * Lower price * Free 3-hour event video history Cons: * New 960p crop sensor means no more landscape video * Feels like a "side-grade" vs an upgrade (to the 1st gen model) We would buy it again, but would prefer a 4k sensor in the new hardware, even at a higher retail price.

In a time where almost everyone has some sort video camera doorbell, I'm glad I finally decided to pull the trigger and get myself one and I couldn't be happier with the Google Nest Wired. First off - this is a WIRED doorbell so you will need an existing doorbell that is wired for this to work, otherwise I would recommend looking into one of their battery powered ones. In terms of installation, it was definitely intimidating at first but Google has a step-by-step video that allows anyone to install it themselves, very helpful! The Nest comes with 20-degree wedge that allows you to mount the doorbell in tight spaces which was very useful in my case because of the awkward angle of original doorbell. Notifications worked great for me and the video looked nice, there's definitely some better ones on the market but it gets the job done. It has a 145-degree FOV which gives a great view of everything on the camera. I haven't gotten the chance to test it out but it also allows you to play pre-recorded messages for anyone ringing the doorbell which I think is a huge plus. My only critique is that there is only 3 hours of event history for free, if you want to save anymore than that, you'll have to pay a subscription. Regardless, this is still better than other video doorbells on the market.

I’ve been using the original Nest Hello wired doorbell for years, and it’s been the best outdoor camera for me in that time. I was excited to finally see the new Nest Doorbell Gen 2 in a wired version, and couldn’t wait to try it out. I love the new modern design and super happy that the wired version has a smaller footprint than the battery version. The wired version is about 2/3 the size of the battery version, which is nice. Installation is super simple. I know Google recommends a PRO for installation but it really does not need one. I feel anyone can install this to their home. Google also has very detailed instructions for installation both online in videos and in the Google Home app. You will need the Google Home app to use this camera. Being a former Nest Hello user, yes I am in the majority that feel the old Nest app was far superior and easier to use and was far more functional than the new Google Home app. I’m hoping that with some time, Google updates the Home app to bring the user experience up to par or beyond what the Nest app has offered for years already. You simply cut the power to your doorbell and chime, remove the existing doorbell making sure the wires don’t fall back inside the door frame, and follow the step by step instructions to install the new Gen 2 Nest Wired doorbell and chime puck. Most homes use 16 to 24 VAC; 10 VA doorbell transformers so compatibility should not be an issue with the chime, but it’s always good to double check and confirm the hardware in your house first, especially if it’s an older home with older wiring. You can have this installed and up and running in about 15 minutes, I promise. Maybe 30 mins at most if you are a true novice at home tech. Another big difference in the Gen 2 compared to the Nest Hello is the resolution and aspect ratio. The new version uses a smaller 1.3 megapixel sensor that outputs 960x1280 at 30fps. The aspect ratio is also 3:4 so the image is taller than before and a little less FOV, down to 145 degrees. Google says that machine learning and AI create a better image, I don’t agree with that. To me the overall image quality is about the same, I do not see any great image quality enhancement with the Gen 2 over the Nest Hello, however I will say the image has a little more contrast and better exposure, probably due to enhanced HDR. I liked that the Nest Hello used a 4:3 aspect instead of 16:9 that most other doorbells use, because you do get much more image and FOV to see more of the door area, including packages on the ground, and I feel like the move to 3:4 aspect improves on that. This is a doorbell camera so I want to make sure I see everything I can outside my door, and after using the Gen 2 for a week, I love the new taller aspect ratio. Notifications and alerts seem to be improved over the Nest Hello. Response times are quicker which is amazing because the Nest Hello was the king at providing on time, super-fast and relevant notifications compared to competitors that I’ve tested. So the fact that the Gen 2 is even quicker and more accurate is wonderful. I definitely recommend going into the Google Home app and configuring notification zones and notification alert triggers like people, pets, noises, etc. if you don’t want to be bombarded with alerts. This thing will pick up and alert you to anything and everything, or nothing, or just the right balance of what you select and identify in the app – I love the amount of customization you can give the camera alerts and they work perfectly for me. I also subscribe to Nest Aware, so I get 24/7 continuous video recording and 30 day continuous video recording history. The great thing about the Gen 2, is like the wireless version, you get up to 3 hours of onboard video history without Nest Aware and you can record up to 1 hour of clips in the event your Wi-Fi or power goes down. The face recognition feature also seems improved and more accurate, which is great. And if you have Google home products around your house, you can have them announce who is at the door. I would have loved to see the new Gen 2 Wired doorbell offer more video resolution, not less. Its great that the video quality is at least the same or slightly better than what I had already with the Nest Hello, but the Nest Hello is years old already and offered 2K resolution. I think the Nest Gen 2 wired should have offered 4K at 30 FPS. I also would have liked to see Wi-Fi 6 onboard, but it still uses Wi-Fi 5. These are deal breakers at all, but it would have been nice to see Google set the bar much higher with the Nest Gen 2 wired in the doorbell category than just aiming for “good enough”. Even with that said, I think the Nest Gen 2 Wired is the best video doorbell on the market and would highly recommend.

It really works great. Good video quality.I have found that this product truly excels in its performance. The video quality is exceptional, making it a standout choice for anyone seeking top-notch visual clarity. It has consistently delivered outstanding results, which is a testament to its reliability and effectiveness. I highly recommend it to anyone looking for a reliable and high-quality video solution. This product has exceeded my expectations in every aspect.

As title says this doorbell is slightly better than the Gen 1 model, which is what I upgraded from. Installation is similar to 1st gen model, except there are these added wire connectors behind the doorbell which add more things that need to be tucked away. The aspect ratio is narrower but taller on this 2nd gen model which makes it easier to view a whole person. I like the change, however I still find at times I can't view the whole person at the door. Due to the narrower field of view I did use the included 20 degree wedge which helped provide a better viewing angle. With the Gen 2 model you no longer have the option to use the Nest app. This upset a lot of people, but for me I'm fine with using the Google Home app. It's easy to use and still have most of the controls from the Nest App. The video resolution is just ok. When looking at the specs it's slightly lower than the first gen but I haven't been able to tell the difference when looking at the footage between the two. There's definitely other models out there with better footage. I'd say the main benefit in upgrading to the 2nd gen model from the 1st gen is the design. This new one has a much better look, I feel like it makes the old model look outdated. Since however I feel that's the main benefit of upgrading, I don't think it's worth it for the price. If you're looking at buying this to replace your current standard doorbell, then I'd recommend it as it takes good video, is relatively easy to install, and it looks great.

I previously used a video doorbell with my old traditional security service, but after years of not being satisfied with that service I was looking for something new to replace that device. There are a few different brands that I considered, but as someone who already uses quite a bit of Google products this was an easy first choice. Especially, given that Google had just released their new generation of doorbells it was very fortuitous. The entire setup process was easy, I ran across a few issues but overall, the experience was positive. The video that launces in the Google Home app once you choose to add a doorbell walks you step by step through the setup. One piece of advice I could give is that you should check your doorbell transformer to verify it is compatible. I made the mistake of assuming that since I already had a video doorbell from another company installed that it would be ok, it was not. After installing everything, I realized I did not have enough power and ended up needing to upgrade my doorbell transformer. The chime puck was simple to install and since I already had a different video doorbell camera, I was replacing the installation of the Google Nest Wired Doorbell (2nd Gen.) was also very easy to install. Once everything was in place, and the doorbell transformer had been replaced I was able to complete the setup process in the app and start tweaking the features. The image quality is great, I notice lots of details even in night mode. I love that I can easily see what is left at the door when packages are dropped off. One thing I thought was a little disappointing was the horizontal viewing angle was a little narrow. I get a great view of the first 10 feet in front of my door, but I can’t see anyone walking up from the street. This is with me utilizing the included wedge to make sure to angle my doorbell. Not a huge deal breaker for me as I was more concerned with making sure I could see when deliveries were made, and people were waiting at my door. I love that it can recognize people, packages, and pets. My old video doorbell would notify for the slightest motion which got annoying quick, and we ended up turning off most of the notifications for it. The camera also allows you to setup activity zones if you want to tweak the notifications even more. You get a bunch of other features like visitor announcements, quick responses, and this is going to be silly but one of my families favorite already are the seasonal doorbell chimes. We love the Halloween chime. These are completely optional, and you need to toggle them on, but if you are feeling festive then they are another nice way to celebrate the holidays. I feel like the free tier of Nest Aware might be enough for most, but I think that my family will end up going with one of the paid tiers. We have multiple Google devices in the house, another Nest Camera, and Nest Displays so I think the Familiar Face Detection, and continuous recording will be nice features added to what we would get with our indoor camera as well. Again, most I think would be happy with the free tier. Google offers a tremendous number of features, and you still get 3-hour event history. I am very happy about this new addition to our smart home setup, and I just wish I had made the change from the traditional home security setup sooner. Setup was a breeze, make sure you check that doorbell transformer. The image quality is great, the features are awesome, even the free tier offers so much, and again you get those seasonal chimes, lol. This is an easy recommendation for anyone looking to add a great key part of their smart home setup. Love it.