Customer Ratings & Reviews

This was the best choice I made when making home improvements! I saved a ton of money this past winter!! If you're on the fence, you won't regret this choice. You can control it via the device, your cell and even google home. I love my nest!!

The bill is higher than usual but it’s hotter now. The only thing my partner isn’t crazy about is how long it takes to cool down when in eco setting. I don’t mind it myself but it does concern me that the ac unit will go non stop until temperature is reached.

always loved next products. Packaged very well and come with easy instructions for installation. My only gripe with nest is you need to use a gmail account for the services. Overall still a great product, no issues

Great Thermostat. Had a little trouble on the install because of having an extra wire that wasn't listed. But Nest support was great looked at the model of the old thermostat and the model of the HVAC then sent me a wiring diagram for the correct setup. Other than that it was great.

Easy to set up, interface pretty good. Got a little confused with “eco” settings and a few other options. It in general good and since I got it on sale price was ok. Very easy to wire up, only took 10 minutes.

I recommend this is part of your smart home or if you just want to save some money with your power bill. This thing is very smart intuitive and with the help of your phone it makes it that much better. I like the learning capability it has as opposed to its competitor the Ecobee that doesn't learn.

If I could give this piece of junk less than one star I would. I bought two Nest Learning Thermostats, one for each floor of my house. I set the first one up and the app kept freezing on the same page. After contacting customer support their answer was to uninstall, reset to factory settings, reinstall and if it happens again let the app freeze and wait 10 minutes. That did work, and I had the same problem installing the second thermostat. They worked ok for the first two weeks and then the first thermostat failed. It was a really hot day, and I had the cool cycle going. But I noticed it was getting gradually warmer, not cooler. So I check the thermostat which said “72” in bold numbers, but when I checked the app is said it was 80 in the house. So I tried to turn the thermostat down by one degree, and it said it would take 2+ hours to cool. I went to the Google website and it said this happens when the battery dies, but this model doesn’t have a battery. So I called the support and they said it’s probably the AC compressor. But it wasn’t because the thermostat on the other floor was cooling. So they claimed it was the wiring. So I swapped the thermostats (moved the bottom floor to the top floor and vice versa), but that caused the second one to fail too. Now they both said it would take 2+ hours to cool by 1 degree. The support desk person said I should return them, but BestBuys’s return policy is 15 days, and I was 5 days over. I just pulled them down and reinstalled my old thermostats and the AC works perfectly. Don’t buy these crappy pieces of junk.

Works great...ECO mode is annoying but getting used to it

I'm really happy with this unit. not only did it stop my furnance from coming on so much we noticed a decrese in our monthly bill. Also check with your utility company because there are rebates out there. we got 75$ back from the state for switching to this. Don't walk run to get this bad boy.

I got this thermostat so I could check my office building after hours and on weekends to make sure the temp was set high. I didn't want to pay a lot, but I had no choice because I didn't trust the others to give me the same satisfaction.

I had a little bit of difficulty with getting the wiring rigt but eventually got it. Now it's workimg well.

have one in my current home and just bought two for our vacation home. Makes it easy to control the ac when not in town

I like the ability to control through the phone but the “learning feature is frustrating. It changes temperature on you all of the time and I can’t figure out how to shut that off.

Get it if it's on sale. Works great for what I need it for which is a device that I can control remotely either via Alexa or through my phone app.

We had a Nest in our home and when we decided to buy a new home my wife all but insisted on another Nest. Easy to install. Easy to set up. Easy to operate from the app!

Love integration with Alexa and Hue. Nest toggles to away mode when it detects our phones away from the house, and IFTTT kicks in and turns off all of our Hue lights. When we get home and Away turns off, the lights come on. LIttle things, but they make a quality of life difference.

Got this thermostat for the automatic features to help lower heating costs. So far it is working great.

Works great. Great mobile support. I have two of them and works great with Alexa a nd google home

Nest Learning Thermostat is amazing. Had a little trouble with the installation, but the customer service rep was fantastic. Walked us through troubleshooting and solved the problem. This thermostat learns quickly and I believe is more accurate than our old one. Worth every penny!

We purchased this to be a more temperature efficient & eco friendly house. It works as described.