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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 16,026 reviews
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this purchase, I’m saving money on my utilities bills

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to update my home A/C thermostat and found this product online. After comparing several thermostats, I decided on this one and at Best Buy because it was at a good price and reviews were good. It’s easy to use just for the time it goes offline and I can’t control it before I get home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tere13, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you’re dealing with Nest Learning Thermostat.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. If you’re having a dual band connection, we recommend using the 2.4Ghz frequency band since it is more stable compared to 5Ghz especially if there’s a lot of devices connected to the same network.

      We’re always here to help in case you need further assistance. You may contact us through this support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very smart purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second unit for add-on rooms to my residence. Works just like the primary unit purchased several years ago. Great energy-saving device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look wonderful as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as appetite wonderful product helps save money on heating bill, wll recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased mine and ended up returning it after about a week of use. It seemed to work well but there was a few issues i had with it. This model doesnt have a light inside so its difficult to see your wine, if the room isnt well lit. The noise is moderately quiet but louder than i expected. Whether or not i recommend it to a friend would depend on what exactly theyre looking for in a wine cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is the best thermostat I have found. I like that it only displays a temp when you walk by it and that it controls an Aprilaire humidifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So perfect, you can control it from anywhere plus it such a great looking thermostat. I would buy another one for the other thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to manage my electricity usuage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but I would have a professional install it. You get a rebate from most power companies and can control things from your phone app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    While I do love the concept...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac is currently not working after installing my Nest only two months ago... I've read online in different forums about other people experiencing the same problem as me, almost as if this unit fries the connector which tells your ac to turn on/off. My power bill was double the usual this month as I discovered this issue. Will be troubleshooting with Nest. Recommend professional install...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it looks. Works great. Remote access with the app works great. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, but it wasn’t particularly easy. I haven’t had it installed for very long so it hasn’t learned my habits yet. I do like having access to the Nest from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the nest so far. We really like that it adjusts the temperature when we are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works seemlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Houses with split systems will require some research for adding both thermostats to a single home. It's not straight forward and not in the instructions or on the Nest website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install and config

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very easy to install and setup on my network. So far has delivered on everything it advertised but the home/away assist does not do a good job of detecting when we are home or not but otherwise this product has been better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific price for a terrific product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific price for a terrific product. Once again Best Buy offers what are the lowest prices I have seen for this thermostat I would definitely recommend to all that are looking for a similar product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for DIYers in Old Homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not try to install this yourself if you have an old home with a four wire furnace line because you can totally screw up your AC. I thought I had mine set corretly and it worked well for about three months when the lack of a common wire on my four wire furnace wiring suddenly caused the capacitor on my blower to fail, leading to a frozen AC and a lot of water in the basement. I am super lucky that caught it before more damage was done and that I have a friend who works in HVAC and could fix my AC and update my furnace wiring, on Memorial Day no less. In the end, it is an ok product but it is not as simple as it seems to install and you could end up seriously damaging some very expensive equipment, so I recommend getting it installed by a pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, easy to read, great functionality in app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older thermostat was programmable by days, hours etc.. Thus seems to adjust itself every morning.. Still trying to figure it out but the only plus it's wifi. plus its it's not touchscreen. I believe it's more manual than my previous 5 year old thermostat..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to set up, and it looks great. I really like the Nest app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. doe what it says. Plenty of UTube available for install.

    I would recommend this to a friend
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