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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Helps me save money and time. It learns my routine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and such a convenience to control/access from your phone. Love the color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat has changed how we live and saved us tons on our bills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to monitor and change the temp remotely is saving us $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aeesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can get a bit confusing with all the available settings, but there is a ton of info online and once I figured out the nuances its been awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking forward to automating the house. Will integrate with other home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient. Very helpful for regulating heat when on the way home and leaving house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent and Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in May 2020 and initially everything worked very well. I started noticing significant savings on my utility bills and thought nothing more of it. Then once the weather started to change the issues started to arise. The learning feature started moving the temperature all over the place, I would frequently have to go in and program the thermostat back to the schedule that I wanted it on. In heat/cool mode it would consistently let the temperature idle outside of the range specified. Then in October the thermostat lost connectivity to my wifi connection and couldn't find any network. I spent several hours on the phone with Google support until they determined that the nest had suffered a hardware failure. Now I am waiting on a replacement device. Considering that the first until only lasted 4.5 months, I am not exactly optimistic about the longevity of this device. The only reason I didn't give one star is that the unit does save you money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my home smart again, got $75 rebate from City, saving money. Thanks Nest and Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive.i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what was expected. Installation should be done by a Best Buy agent,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome energy efficient Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and recommended for any home, if you have SDG&E see about obtaining the instant rebate which saves money at checkout. If you also enroll in their ‘Rush Hour rewards’ after purchase and installation you maybe eligible to an additional $75!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Looks great. What else is there to say? Integration with Apple HomeKit would be nice, but Apple and Google are mortal enemies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother was able to install for me. We are still learning to use it and it is learning us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to integrate with Amazon Alexa. She can keep things cool and warm just have to ask her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this for 3 months and have already saved money on our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut down my utility bills by 20%. The NEST leaves also indicate improvements month over month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat learns your routine quickly and adjusts a schedule that helps save energy and $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving energy and life got easier with this device and the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, love how it gets to know ur schedule when you leave, also works with the Apple Watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Don’t forget to turn off the power to the Furniss or you will blow a fuse.

    I would recommend this to a friend
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