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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 16,026 reviews
  • Rated 4 out of 5 stars

    Google Learning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy this was to set up and get installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can simple say it works and does its job just pay attention to the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to be able to control from anywhere. seems to default to learning mode no matter how i adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool but can't get the internet to connect. It does learn your habits do you don't have to schedule settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confirm Compatibility Before Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to replacing my existing thermostat and loved everything about Nest. Never installed, will return and but different unit probably Ecobee . Nest support cannot determine if this is compatible with my home heat/ac system. Several attempts with support failed..called Nest Pro who was willing to help for a service call charge. No free estimate. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to save time and energy using this. Waiting for new home to be built to use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and even easier to use. I’m really glad I have one of these now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Got two of these and it is so convenient! I don't have to go upstairs anymore if i want to change the temperature of the AC or turn it off. Very nice sleek modern look too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product very easy setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot or research on this and finally made the purchase. Very good decision. Easy setup and really manages the AC unit well. Also nice perk emails a monthly report of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features a little pricey only had for a month i guess ill see if it pays off in the long run

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 problem only...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the online controls... the only prob i have is the same as others have stated, it shows the set point not the actual room temp, there is no way to change it to do so. i dont care that much, but if this will annoy you then dont buy unless they have a software update to fix it. this is why i gave 3 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 "nests" its great when ur not around and can use ur phone and it definitely saves some energy. My only complaint is that when the nest figures out ur schedule and when your schedule becomes different that particular day or so your heat will turn on automatically when you wouldnt or heat will turn off when u want it on.. U gotta check occasionally on your app to make sure the heat it ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great thing is you actually save money because you can always turn it off when you forget to! It's still a bit pricey for what it is, but it's sleek and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it really does its job, it make difference in my electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one at my old house, and didn’t want to be without it again. Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi chip completely broke and nothing I did could fix it. Nothing worse than getting a thermostat this expensive and not being able to use it properly.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, StewartW. Sorry to hear you ran into a problem with the connection on your Nest Thermostat. We’d be happy to investigate and get your device back up and running — when you have a second, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very surprised with the self learning. Hopefully the nest helps with energy savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit didn't work out of the box. The second one is doing okay so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color of thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4th one I've bought. Easy install, and compatible with furnace. This one special order color only. But easy fast shipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. If needed Nest will hold you by the hand until your done. I am now able to control the heat and non heat need away from home on my cell phone.

    I would recommend this to a friend
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