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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 16,026 reviews
  • Rated 5 out of 5 stars

    Greattttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to have to do nothing when leaving and coming home to set my temperature in my house. The ego mode is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It is great to be able to turn this down to cool the house before you get home. Also the eco feature keeps saving $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home Must Have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: works with Google Assistant and Alexa, large display, good resolution Cons: Not compatible with Apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this thermostat works so well! It's very easy to install and set up. It's already helped me save money on my electric bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this is a good product, but this was not compatible with our current system. The customer support is amazing! When we called them for help, they really went above and beyond to help us. Super sad to have to return this. Would recommend everyone check first to make sure this will work with your system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st week Battery Died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week the internal battery died not allowing me to control the thermostat. I did some searching on the nest website for solutions but couldn't find answers so i call support (they say their 24/7 but its very poor at best) I talked to a woman who helped in the initial contact i was given a case number and was told to call back if the symptoms persisted. symptoms persisted and i have tried twice with no answer. Today Saturday i called again and after 30 min someone picked up, then put me on hold for another 30 min then some one got my case number and as of this writing i have not heard for that person i am at 1 hour and 26 minutes still on hold. Don't buy any nest product i am going to return this one. They say they have long Waite times because apparently there are a lot of people with issues similar to mine Dont buy Dont buy save your self a big headach

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear this happened with the Nest Thermostat. We would be more than happy to troubleshoot this with you via social media or even live chat in order to determine what could have caused this to happen and how we can work to resolve this issue: nest.com/help Nest

  • Rated 1 out of 5 stars

    Not registering heat the problem is angoing .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Desaster for a thermostat by eyes it look good soon after installing it those not registered Heat it blows only cold air but it says heat an want an Nest app rewus after rewus people have same problem but no help from the costumer service and it caused my furnace to burn furnice fuse please read rewus before buying it i had to call heating and cooling it 22 pm it night to tack @ down put my old one works great no problem for that kind of money is not worth it and all .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a woman with no experience with such devices and had it installed and working in less than 30 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good start to upgrading your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit harder to use than expected, but still great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and it's much more efficient than analog versions. Great functionality. Only drawback is it isn't compatible with apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and the app is super nice. This is also compatible with Samsung Smartthings if you want to deal with ST Integrations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest thermostat is a nice upgrade from our traditional one. Saves energy & I like being able to control temperatures from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift. Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my dad. He absolutely loves it! Takes hardly any time to set up and is very easy to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as I have control over my AC while away and can adjust accordingly before I get home. Or if I forgot to set it before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good support. Setup with two wire furnaces can be tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a housewarming gift...we already have one and love it. Awesome to be able to make temperature adjustments from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with setup, and customer service walked me through very promptly and had it up and running. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to all, it save me on my gas and electric bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has so far lived up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very easy, programming was a breeze as well. Hooked up to the Amazon Echo seamlessly. Seems to be working well at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat you can buy. It remember how you change the temp throughout the day and changes it for you.

    I would recommend this to a friend
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