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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 16,026 reviews
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much we purchased again for our new home. Easy to use and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as I expected. My google assistant talks to it without any problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Wifi Chip

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great when it works. All of a sudden one of our three thermostats stopped connecting to wi-fi within a year of installing. NEST knows that this is a known issue with the Wi-fi chip. https://www.engadget.com/google-replace-nest-w5-wifi-error-070131820.html. Best Buy online won't do anything by phone. You have to talk to the store directly, so it is not easy to deal with. I've been on hold and it's not easy to navigate. I've also been told to contact NEST directly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to my Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new update to my home. It was simple to install and Nest customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super convenient product. I had no issues with this product. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the outdoor temp reading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product maintains temp well, like the light coming on when you walk by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at Black Friday. Very easy to use and very useful, helps me save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the products to come out in awhile. Already saved $$$ on power bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to turn it on when I’m away from the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Creates a much more manageable, comfortable home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Looks sharp and begins to pick up our routine so it saves us energy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and use we are looking forward to seeing how our next gas bill adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy. Works like a charm. Awaiting to see my savings on my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear instructions. Easy to install and use. Great for monitoring house temperature when away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another great smart home purchase... Highly recommend... So easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave this as a gift - he loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that has a random schedule this is an excellent tool for controlling temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest - Learning Thermostat - 3rd Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is great - I loved changing the Thermostat with my phone - Super easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer app for the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment you are able to change the temp from bed you'll know this is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my home. It learns after 3 days. Great to control from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to program and how I can have it warm the house on my way home.

    I would recommend this to a friend
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