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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 16,026 reviews
  • Rated 1 out of 5 stars

    Consider another themostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine failed after a year of use. The warranty is a year. The product is irreparable. Once it falls, your house has no climate control. Nest did not stand behind their product. Better to adjust manually a solid state thermostat, than be in a situation like me. I purchased a new one, to avoid a house freezing over winter night when mine failed. No response from nest from my communication. A wonderful idea. It has to last longer and be more reliable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had with your Nest, and with our support. The Nest Learning Thermostat comes with a 2 year warranty so if this was purchased only one year ago, then this should still be under warranty. Please reach out to us through one of our social media channels such as Twitter or Facebook, and we'll be happy to look into this further with you.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 for my rental property. Every one has given good feedback about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it promises. Works like a charm. Would buy another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not the best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents, and it turns out all the techy features frustrates them more than their old school thermostat. I can see why it’s cool, but maybe not the best gift idea for non-technical people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does exactly what you want extra features awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and operation. Wish I had purchased sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves some money but pricey. Can get a rebate thru mass save so ok there. Its alright overall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the best! The learning takes no time and set up is super easy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The app is a bit tempermental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Nest 3G for a month now and it is still learning our habits. The app needs some work as I find I have to reload it quite frequesntly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of my favorite smart house gadget I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this thermostat, I can control it on my phone when im away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So easy to install, very easy to learn! Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, love the easy set-up and functioning of my new thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but out dated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart thermostat Ecobee looks nicer and has alexa built in Hold out for next gen if that's a feature you want. I guarantee it will have Google assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase! Goes above and beyond what I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat thermostat on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up gives you monthly savings report and usage great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and looks amazing. Works well with Vivint alarm system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home. Easy to setup and use. The mobile app is great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit of a disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing that this product comes with NO instruction manual. There are many settings, and with no guidance, they do you no good. There is not even guidance on the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Installations instructions are very easy to follow.

    I would recommend this to a friend
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