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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 16,026 reviews
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use thermostat. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Nest Thermostat 3rd Generation Product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works better than I could have ever expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat but!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. My issue is that you have to turn the thermostat above 70 degrees or more for it to turn the heat on. It was 54 degrees inside our home. We had to turn the heat off in 30 minutes because it was too hot. That means the heat would keep going until it reached 70. It would be nice if you don't have to blast the heat that high for it to turn on. I'm still learning how to use it. So maybe we are missing something. It hasn't been. Cold enough to use the heat. Our home is well insulated. The true test will be when we try the AC in the summer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the best thermostat, easy to instal and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great- i have bought 3 for my house i love them so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest I have owned and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so great and in black it looks really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Nest. Most of these Smart Thermostats claim they can work without a C-wire by "power-stealing" but get a C-wire hooked up to it. It worked for a month or two and then kept giving us issues. C-wire (common wire that gives power to the thermostat- most smart thermostats use too much energy to be battery powered) is usually blue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First smart thermostat.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly easy to use. Only function I have issues with is having the temp stay at a steady temperature. It self adjusts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous AND add sensors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With HOME and AWAY and ECO coupled to SCHEDULE, this "LEARNING THERMOSTAT" is already outsmarting and teaching. Add some sensors and you get to be comfortable wherever you are at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but this unit is setting custom temps that will keep the house comfortable without having to adjust it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can program it or change it when your not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and very intuitive. Big upgrade!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if mine is right temperature keep changing. One minute it will be 70 next 65, then 74 not sure what is going on with it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Steve,

      Thanks for bringing this up to our attention. We're sorry to hear your Nest Learning Thermostat has caused you some inconvenience, but we'd love to help improve your experience.

      The unexpected temperature changes may have been due to the schedules Nest Learning Thermostat created after learning your preferences with its learning feature, Auto-Schedule. If you'd like, you can turn off its learning feature and use it as a traditional programmable thermostat. You can follow the steps below to turn it off:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat > Select Settings and then Auto-Schedule > Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings > Select Nest Sense > Choose Auto-Schedule > Then Off.

      You may also need to clear existing schedules so the thermostat won't still follow them. Here's how:
      - On your thermostat, select Settings > Reset > Schedule > Select either Reset or Clear.

      We're always here to help you as much as we can. If you'd like us to take a further look at your concerns, please feel free to get in touch with us at Google Nest Help page: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. Seems to work great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works good for me and it adjust well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can control it with my phone very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as Easy goes to install and monitor. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the way you control your climate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. The screen is too bright at night.

    I would recommend this to a friend
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