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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thermostat is great.. you can set a schedule to turn on and off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the first 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what is going on but it doesn't program itself as it used to. Doesn't recognize when I am away and when I arrive. I should and will call nest to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgot the name but very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone asked me right away what I was looking for and they helped me find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it and leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With your smartphone, you can program it to turn on when you want to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learns fast and saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned my schedule within days. Works well with ADT Pulse app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you want the biggest headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot count how many times I’ve been up sweating in my house at 2am trying to fix this thermostat. Disconnecting from the app, no WiFi connection, restarts itself, goes offline are just a few of the problems with this thermostat. I replaced my router, did multiple restarts, reset everything and still doesn’t work. I will be staying far away from nest products in the future.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Techyuser1, thanks for taking time sharing your feedback with us. We're sorry to hear that you're experiencing some issues with your Nest Learning Thermostat.

      Wi-Fi disconnection, offline, and thermostat keeps on shutting down, possibly caused by power issues. When the thermostat battery is low, it will disconnect from Wi-Fi to conserve power so it can continue controlling your system. To check your battery level, press the thermostat ring to bring up the Quick View menu. Then, go to Settings > Technical Info > Power. Look for the number labeled Battery. If the battery level is 3.8V or higher, your thermostat is not disconnected because of a low battery. If the battery charge is below 3.6V, there might be a power issue.

      We recommend contacting our support team so we can take a closer look at your device in order to understand the root cause of the issue. We'll gladly walk you through some troubleshooting steps that may help resolve your concern. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, it's intelligent and saves us energy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for older furnaces!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of you have an older furnace...stay away! Not worth the hassle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best system for helping reduce cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the nest in my old house, and it was worth the price in home savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not hooked up yet but will be excited to get installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Smart Thermostat For your smart home or work setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is great and we can adjust it with our phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the energy conscious!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how different the house feels with a smart thermostat... and the decrease in run time with how this is programmed. Definitely worth the initial outlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the thermostat from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good peoduct save energy get control whe you are not ag home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest i am purchasing for my new home...it pays for itself

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short life span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it with my central ac. Had it for 2 years. While I liked it, it just broke out of the blue...and the warranty just ran out! Not built to last!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you've experienced issues with your Nest and we'll be happy to look into this further with you to see how we may be able to further assist if you can reach out to us through one of our social media channels and mention this review.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest. They will pay for themselves within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 stars product New sealed Digital clock excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to you this because we bought with Vivint Security. Did research and found it could cause problems with outside HVAC. Not sold on it.

    No, I would not recommend this to a friend
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