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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Helps reduce electric/gas bills. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatle with my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a technician check and requested he install it. He informed me that the unit wasn't compatible with my hvac system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No geofence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geofence won’t work Impossible to setup Customer support tried and nothing Ecobee geofence was easy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work well in older apt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for 30 days but would no longer charge..could not add a common wire contacted nest support was good. But not cost effective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it for a great price and reps answered some questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce looking. Save me 50 cents per day on electricity so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nfg

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them unable to get to work tech support didn't help . They make nice expensive set of book ends

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hot or cold?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it’s smart, it learns, let the technology take over begin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest thermostat love the simplicity and the convenience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb account requirement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this but it only works with gmail accounts. I have a Google managed email account tied to my own domain but nope. Can't do it. Stupid. I'm not going to create yet another account for a thermostat that I'll forget the password to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift , however, I have 4 of these and love the,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is efficient, smart, and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for out of state home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to keep an eye on the temperature in our vacation home!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to install, finicky requirements

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried installing this Nest ourselves as well as hiring a professional (who charged $150!). Utter failure. It's impossible. Nest is very badly designed. It requires so much power. Our cables in the wall simply did not provide enough power. Nest would start up and shut down, repeatedly. Do not buy Nest. Go for ecobee which is much easier, better designed, and less headache to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient unit and easily able to integrate with Alexa.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Nest Thermostats.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a Nest. I bought 3 for a new house and nothing but problems. Hearing from friends and HVAC pros to avoid Nest. I had Honeywell smart Thermostats at previous house and they worked great. I am going to buy Ecobees to replace the Google ones.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TimB, thanks for reaching out to us. We apologize for any inconvenience you are having with Nest Learning Thermostat.

      We’d be happy to provide further help with your Nest devices if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest was so easy to install. Was up and running in less than one hour.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to understand and operate!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to understand and operate!!! Not at all easy to work with. It has not learned anything to this date. Not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google Assistant and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my birthday and love th technology that is available!!

    I would recommend this to a friend
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