Customer Ratings & Reviews

Super easy to install physically and on app. Been using nest for a couple years. Bought another cause we moved.

Love the Nest Thermostat. Just went on our first vacation allowing us to lower the temp and turn in back up before we arrived home, looking forward to seeing a difference in our average monthly bill. No issues so far.

I love the nest because it is modern & sleek looking. The features are very user-friendly.

Beautiful thermostat that has lived up to my high expectations.

I love my Nest thermostat and have suggested this to many family and friends. Very easy to install following their wizard as well. The integration with the Google Assistant is great for asking Google to turn up or down the temperature if you do not want to use your phone or go over to the thermostat and do it manually.

Easy to install. Easy to use. Great app and features.

Super easy to use, extremely convenient while home and away.

I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

I liked being able to add this to my home automation. I have the Nest Protect and now I can see and control my Nest Thermostat from my phone wherever I am.

This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

The Nest is really easy to install if you're using a single heat / cool source like a heat pump. If you're using a dual-fuel system such as a furnace in combination with a heat pump it takes a little bit more effort to figure out the wiring but you can find the directions on Youtube.

Working well so far, replaced an older model nest that suddenly stopped working. I also purchased the replacement plan which wasn't offered when I purchased the other one. Definitely an added bonus that best buy offers warranty options for items like this.

It really adjust temperatures and learns your comfort level.

Easy to use, convenient, works well. Very happy with it

This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.

I can’t believe I didn’t get it earlier. I already notice a drop in our bill and being able to see a more accurate gauge of the house temp is fantastic. Love that I can turn on the heat before I get home from work. Worth every penny.

This is an awesome thermostat. Easy to install and easy to use.

It's been about a month since I installed the thermostat. Installation was a breeze and after about a week the motion sensor in the thermostat learned my family's habitation patterns. The furnace was running 6 hours a day every day. Now during the week it only runs about 2 hours per day. House is just as comfortable as before. Can wait to see the gas bill :-)

Home automation at the click of an app? I'm all in! Now I can leave the house, set my temperature for when im back and save a little money while my air conditioner isn't running! Why leave it going if no ones home? Winter may be coming but that thong bring summer on arrival!

Very easy to install. Quickly learns our desired temperatures. We recently moved to a new home but our old Nest Thermostat stayed with our former home. We wasted no time getting a new one. It also gives us a reduction in our homeowners insurance.