Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,267 reviews
Pros mentioned:
Ease of use, Remote control
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love having the office warm before I arrive and being able to turn down the heat from anywhere if I forgot before I left. Easy installation and very simple set up that the app just walks you through.
Great if you need to manage temps without being th
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two. One worked great no problems at all. I control the temperature at my grandmas house all from my phone. She constantly wants the temperature changed and this makes it so nobody has to physicaly go there every time. The second one I bought for my own house arrived with damage. The connection where the y wire goes was broken and wouldn't stay locked down and the system couldn't read it. Returning this week and will see how the third goes
Thanks for bringing this to our attention. We’re sorry to hear that you received a damaged unit. We’re always here to help if you need further assistance with the 3rd device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an adorable little thermostat that looks 1000x better than the old beige box. Setup is either easy, or very difficult. If you like to DIY and not pay for a “pro” install, make sure you do a lot of research before buying. If installation is not straight forward (my furnace has a 2-wire connection so installing a C wire is required) the instructions stop and google pushes you to hire a 3rd party installer. Finally my install is compete (with help from YouTube) and the thermostat works great. I wish they had better customer service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This smart thermostat makes controlling home temperature effortless. The app is intuitive, scheduling is simple, and energy-saving features really cut costs. It learns preferences quickly and adjusts automatically for comfort. Sleek design blends with any décor. A must-have upgrade for convenience, efficiency, and smarter home climate control.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product so much! So easy to adjust our thermostat, even while lying in bed at night! Such a nice way to have better control over our heat and air system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this using an energy rebate through our local provider (be sure to check yours as well) because I wanted to be able to use the thermostat away from home. It was easy to install since I had prior experience from another model.
I wish the side touch had a bit more surface for adjusting the temperature but that's a minor annoyance. The separate trim if you have holes to cover is also slightly overpriced.
The color stands out though and wouldn't hesitate to buy another one!
I would recommend this to a friend
Rated 4 out of 5 stars
Ease of the Nest Thermostat
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought the next thermometer, so far so good, was easy to set up , but only confusing part was if I needed a c-wire or not. This was great because now I know if anyone is increasing the heat. Had an issue with in-laws turning on the heat in the middle of Summer!!
Great features, but may not be compatible for ever
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the performance of the device and the interaction with my smart home ecosystem. Price is high, but with the rebates from my town and state, it isn't much more than a typical thermostat. The main downside for us was two issues:
1 - we don't have a common wire in the locations our thermostats are located and can't use the adapter sold separately, so we had to pay an electrician to run new wire. The only reason for a common wire is to power the more hungry Nest. Not sure why they couldn't just include a rechargable battery or even have one as an add-on.
2- We have radiant hydronic floor heating in one room and this Nest is not compatible with the Tekmar control system which regulates that room. While I realize these are different brands and compatibility is not required, it would be nice if they could work a software patch that would allow the Nest to interact. The patch could be sold for a reasonable price with the proceeds getting split between the manufacturers.
One other annoyance is we wish we could set each thermostat to respond to individuals not being home. Currently if everyone isn't home, it will go into ECO mode and stop heating/cooling according to the temperature range you set. However, my teenage daughter has her own thermostat and it would be great if that one thermostat would shutoff the system when she left for work or school.
This reviewer received promo considerations or sweepstakes entry for writing a review.
wonderful product, a gift for our kids home, they loved it, and it was simple to install, works perfectly! We would certainly buy another nest product for our homes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really nice thing to have! The sleek design and features are awesome! It is somewhat smaller than what I expected, but it works like a charm and was very easy to install.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, this did one did not work for me since I have 2 zones. So for ANYONE reading this if you have more than 1 zone or more than 1 power supply this WILL NOT work for you. You will have to get the Google Learning Nest. Yeah I learned. Learned to spend way more money. Oh yeah, save yourself some time and buy the faceplate at an additional 15 bucks plus tax. You will need it. FYI the faceplate is included in the Learning Nest and the Nest-E. I'm sure this one works great if it works for you.
Thanks for sharing your review of Nest Thermostat. We’re sorry to hear it didn’t work for you.
Though Nest Thermostat would generally work without a common(C) wire, some systems such as the ones that can’t deliver enough power, gas valves, and zone or relay panels require a common(C) wire to work with Nest thermostats. You would need to contact a local pro for C wire installation.
If you're willing to give us another opportunity to work with you to help out with the issue, we'd be happy to do our best to assist. You can get in touch with us here: https://support.google.com/googlenest/contactflow
Rated 5 out of 5 stars
Bought one for my mother as well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the ease of controlling it with my phone, its awesome.