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Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 595 reviews
  • Rated 5 out of 5 stars

    It’s a thermostat backing plate.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my nest itself died just after it was out of warranty so I only used this for a brief period of time but it did what it needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Not a bad trim to cover the hole

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim is large enough to cover the hole. Works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products!!! We highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice add to Google Nest Thermostat.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice trim kit. Helped finish out the look for the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Plate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and clean plate to go behind the thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Complete look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the unpainted and untextured wall. Gives it a nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes hiding paint lines and holes simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this is pretty crazy for what it is, but it was needed. It does the job and was in stock when I needed to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for covering any small blemishes.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the nest thermostat if you need to cover up some blemishes around the install area. My nest was smaller than the existing thermostat so instead of using any putty I just installed this cover and works as expected. It looks clean with the nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To our surprise, our new Next thermostat did not have the same profile as the old one we were replacing. This trim kit did the job of hiding the unpainted area that would have otherwise shown.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next 1st gen thermostat kit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but realized I did not need it. I thought I had only 3 wires but later I found 4 th wire in the cable which was not stripped for my old thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get if you buy a Google nest thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you bought a Google Nest Thermostat this is a must have. It not only helps the thermostat stay in place, but it also covers ugly gaps left behind by your previous thermostat. Atleast in my case, it covered a gap left behind by my old thermostat. Must get. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to control the temperature range in your house. Automatically clicks on if it gets too hot or cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what I was expecting. The playe was big enough to cover the hole from the old thermostat. It is also priced pretty fairly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Thermostat for the WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a little challenging getting it up and running but now we love this feature to control the temperature in our home. This was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    conceal the stains left by the previous thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple method for concealing imperfections caused by an old thermostat. I may have unintentionally thrown away some directions, but it was a little difficult to figure out where each screw belonged.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RuwanGooneratne, thanks for reaching out to our support team. We appreciate your feedback and we´re glad that you were able to set up and install Nest Thermostat Trim Kit with your Nest thermostat. For any other support needs you may have, our dedicated support team is available to help you. You may reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Clean faceplate but juts out of wall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality plastic, but this product is weird. It doesnt go against the wall and juts out at the edge of the oval away from the wall, which is a bad stylistic choice and makes it not flush against the wall.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Donyatsuu, thank you for sending in your feedback on your Nest Thermostat Trim Kit and rest assured that we'll relay this to the right team for potential improvements with the design in the future. Our support specialists are always standing by for any assistance we can provide to improve your overall experience, so please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job covering where previous thermostat was. Easy to install. Wish it was more flush with wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t work for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is strictly based on the ‘annoyance’ of the Nest, not being compatible with all heating systems. Many older thermostats use only 2 wires, because they required less power. The Nest , may require an additional third wire for power, which would need to be installed by an electrician, thus, greatly increasing the investment in unit. Though Nest says you can look up if to see if your thermostat wires compatible. Many, won’t know this until you buy the unit and find that your system needs the extra wire. Resulting in returning Nest. I find it shocking, that the nest can’t just rely on batteries or the limited power of an older system. So, though this may work on many peoples currrnt system. For many, it won’t and won’t be worth the cost of an electrician installing.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobbyP, thanks for letting us know about your experience. We are sorry for the inconvenience caused by the need to add a third wire for your Nest Thermostat, and that you had to return it.

      Nest thermostat models normally do not require a common (C) wire as it can usually get adequate power from the wires of your heating and cooling system. However, if the wires for your heating and cooling system can't deliver enough power, then the resolution will be to install a common (C) wire in your system to deliver constant power to the thermostat. The best course of action to fix the issue is to contact a Nest Pro technician to check your system and possibly install a common (C) wire.

      We’re still hopeful you will change your mind, and give us another shot in the future. You’re more than welcome to reach out to our support team for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought a Nest Thermostat. I did not realize the Nest Thermostat came with a trim plate so I returned this one. Looked nice but I liked the one the Nest came with better. It was more of a rectangle vs an oval.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HonestReviewer, thanks for taking the time to share your thoughts. We’re sorry for the confusion with the bundle for our Nest thermostat models with the Trim Kit.

      We’d like to know whether things have been sorted out since you returned your Nest Thermostat Trim Kit. If not, kindly let us know by reaching out to our support team. We’d be happy to assist you further and answer any questions you may have, if you can contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits on the wall decently well, covers up the old thermostat spot. The curve of it is counterintuitive, as it curves away from the wall. Ultimately not a big deal though.

    I would recommend this to a friend
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