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Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 595 reviews
  • Rated 5 out of 5 stars

    Recommend it purchase the Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this if you get the nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great everything was as advertised . easy to instal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't come standard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with thermostat anymore, must be purchased seperate. Good quality item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Accessory to Own!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you have the same matching color nest smart thermostat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems stupid but pay the money since you will need this for your new Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return along with the thermostat because of incompatibility

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Very easy to install. Makes it look sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat trim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things looking clean and trimmed up. No fingerprints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    design needs to be rethought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I product picture is backward it is actually showing the back of the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best back plate to big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for covering up the unpainted area, but the nest is small and this is almost to big lookin/ goddy looking more less. If you have the paint, it would look best to just paint the area.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ASmith. Thank you for providing feedback on the Nest Thermostat Trim Kit. We appreciate your input, and we apologize for the inconvenience caused by its size being too big for your needs. Your feedback is valuable to us, and we've taken note of the information you shared. We'll make sure to pass this along to the right team as we continuously work to improve the features and products we offer.

      If you have any other questions or concerns, our support team would be more than happy to assist you. Please reach out to them via this help link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with Nest 2020. Looks good. Would by again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should be included with Nest, also an odd size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little annoying that this isn't included with the new Nest thermostats, but alas. I find this to be wider than it needs to be so it looks kind of funny on the wall but the choice was that or an exposed opening. Functionally, this worked fine.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for reaching out. We’re sorry to hear that your Nest Thermostat Trim Kit didn’t match your expectations. We’ve taken note of your feedback as we’re always working hard to improve our products and services. If you need assistance, we’re always available for your support needs. You can contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Funky looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plate was easy to put on. Only issue for me is with the aesthetics. The plate is curved outwards on my wall so it makes the thermostat look like it’s sitting on a white dish on the wall. Not a big fan of the look.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for sharing your feedback. We’re sorry to hear that the Nest Thermostat Trim Kit didn’t meet your expectations. We value your feedback, as we’re always looking for ways to improve our products and services. If you need assistance, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best wall plate for Google Nest 2020 Thermostats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wall plate for Google Nest 2020 Thermostats. I purchased two and installed Thermostats. Good for money.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Worth It!!! Looks amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, it looks great. It does look one hundred percent better than it did without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice finishing touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice finishing touch for a great product. It is unfortunate you have to buy it. It should really just come with the expensive thermostat.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Pandaganigans, thanks for sharing what you think about the Nest Thermostat Trim Kit. We’re sorry that the trim plate is not included with the thermostat, and is sold separately. We’ve taken note of your feedback as it helps us better understand our customers’ preferences and needs.

      If you have any concerns, questions, or anything you wish to share, reach out to us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Requires to fix Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To wide. Without this fixing the Thermostat doesn't fit. But even with this it looks to odd interms of size in width. This is because I need it to fix I've taken this. Else I should not consider this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for reaching out. We’re sorry to hear that Nest Learning Thermostat wasn’t a good fit to where you had your wiring. We had hoped that the Trim Plate would be the solution for that.

      We value your feedback as we are always working to improve our products and services. Your feedback goes a long way in the process.

      If you need assistance, or if you have any questions, feel free to reach out to our support team. We’d be more than happy to help. Here’s the Google Support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    How much would you pay?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced piece of plastic at $15. They have done their marketing research and understand I wouldn't pay $20, Functions as promised by covering a small bit of unpainted wall left when I removed the old thermostat.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there holmbot, thanks for taking the time to share your feedback with us. Your Nest Thermostat Trim Kit acts as more than just a way to cover holes for your walls. It also provides a stable base for your Nest Thermostat, since it comes with a steel plate inside. We’d love to hear more about your experience. For your support needs with Nest Thermostat, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy installation, great for hiding previous signs of other thermostats

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Google ruins things they buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to come with the thermostat and buying it now makes it the same price that I paid for the Nedt E and can use the nest app. This one you have to use the Google home app and it’s the worst thing going

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Foster, thanks for sharing your experience with us. We’re sorry for your disappointment with the Nest Thermostat and Trim Kit.

      Our team designed the Nest Thermostat with simplicity in mind. And with the Google Home, you get to enjoy a lot of benefits including access to Google's trusted security platform and ecosystem.

      We’d love to learn more about your experience. Please do not hesitate to reach out to us for your support needs, if you can reach out to us via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

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