The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,816 reviews
Rated 5 out of 5 stars
No complaints
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent option for those without wiring for doorbell
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased right at launch. Best buy installed (good job). However, first time we tried to remove unit to recharge battery, the unit fell apart. Best Buy not supporting because under warranty, but can't get Google to respond to warranty email request (3x) and in chat told me best buy would support. so biggest waste of money ever.
Hi there, thanks for posting a review. We regret to hear that your Nest Doorbell (battery) broke after a short period of time, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please reach out to our support team. We’d be more than happy to assist you hear: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
$180 worthless paperweight
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was working great for 8 months. Then, when I removed the doorbell to charge the battery, The key hole seized up. I cannot get it to lock back into the bracket. It falls off. Now the Google Nest Doorbell has become a $180 worthless paperweight.
Hello there, RobM. We're sorry to hear about the trouble you're having with your Nest Doorbell (battery). We understand how frustrating it must be to have it malfunction after working perfectly for some time, especially after simply removing it for charging. We want to assure you that this isn't the typical experience with the Nest Doorbell, and we'd love to help you in any way we can. You can reach us by phone or chat at https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
HAs a great camera works all the time holds charge Can't complain
Hi there, Done. Thanks for giving us feedback about the Nest Doorbell (battery). We hear your concern about watching live videos.
Make sure that you have the latest version of the Google Home app that can improve not just the live feed, but also the camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Additionally, you may need to check for any range issue or wireless interference that can affect the overall performance of your doorbell. Sometimes the device may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. Check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. Check this link for more details: https://support.google.com/googlenest/answer/9276282
This reviewer received promo considerations or sweepstakes entry for writing a review.
When someone rings this doorbell, it will not transfer to my iPhone, whether I am at home or not. I tried for several days to get some IT support, no luck. Returned it.
Hello, we're sorry to hear about your experience with your Nest Doorbell (Battery) — We'll take this as feedback. We hope we can change your mind in the future.
Rated 5 out of 5 stars
Best of both worlds
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product I highly recommend it. It looks awesome.
Hi Customer, thanks for the feedback, and we’re glad that you like the Nest Doorbell (battery). We’re hoping you can tell us more about your concerns with the added subscription, so we can learn how we can provide you a better user experience. Please visit our dedicated team of specialists anytime using this link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
not bad
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this. It has added safety and functionality to our home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality. Very easy to put it by the door or wherever you want to put it. Good picture and video quality. Being able to talk to whoever is at your door is pretty awesome. Lol.