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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1817 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,817 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with very good connections to my phone when I’m away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally: A battery-powered Nest Doorbell! I use the Google / Nest ecosystem broadly and I like how I get notifications on my phone or my Nest Hubs when someone rings the bell. I also get security notifications when someone (or something) passes by the door at night, e.g. the 12-point buck that happened by the other day! You have to remember to charge it periodically (every few weeks), but it gives you a notification when it's time to do that and it doesn't take very long -- maybe a few hours over the USB-C cord -- and I love that I didn't have to hire an electrician to fix and reroute our wiring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good without subscription. Better with one.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this doorbell wired to my existing doorbell wiring, and it has been decent so far. I like that Google does not require a subscription to Nest Aware to use the product, but without the subscription there are some limitations. The recordings are only available for 3 hours, so if you miss it within that window, you won't have access to the footage. Overall, have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for mother’s day and she loves it, it works great and was very easy to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for packages

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels safer for my packages. Like the alerts to my phone when someone is close, has a package, etc. Just wish they didn't make you get the subscription to unlock all of your past history. It's already pretty expensive as a stand alone device and then they want to charge you monthly to unlock all the features, but you don't necessarily have to.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Marcus, thanks for sharing a review about the Nest Doorbell (battery), and we’re glad that you like the notification feature. Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. And the Nest Cam (battery) comes with event video history without a subscription which will automatically expire and be deleted after 3 hours. However, you’ll need a Nest Aware subscription to receive full and extra features. Check what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      If help is needed, our dedicated team is always available to provide you with services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! We have the original wired version and bought this for an area where we can’t use a wired version. And it’s just the same great quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up! It works great, too! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I really like this design much better than the old one. Good quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install for house with no wiring - battery drains a little quick though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dashcam, thanks for sharing your feedback with us, and we’re sorry to hear that your Nest Doorbell (Battery) drains a little quickly.

      Your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, if you have to charge the battery more often than you should, you may consider connecting your doorbell to a power outlet with the included or optional power adapter. Please note that the power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. You can also connect your Nest doorbell to the doorbell system wires if you have one. Connecting to continuous power will keep the battery charged.

      We may be able to check for other reasons why the battery drains quickly, so we can find a way to help improve your experience. You may contact us anytime here for further isolation and troubleshooting: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up, easy to use, provides nice sense of security with notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks great as well, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google and the doorbell video was a great addition to the household. Great for keeping an eye on the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with product. Could be a little descriptive on how camera works, but overall pleased

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wireless Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. You do need to mesh this with a nest or other system for a chime. Greta alternative if you don't have a wired unit. Excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good! Is very helpfull for when I'm gone!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why some reviews are bad but I wired mine it works awesome. Love it and would definitely recommend it. Can't saysay anything about battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as what we expected. Good to pair with other google products.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Notifications

    Rated 2 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound were great on the device. The notifications was poor on device. It missed several notifications and also had long delays in sending the notifications. The cool down period was not good. I went back to ring and very satisfied.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Bman, thanks for sending in your review. It's unfortunate to hear that you've moved on to a different product. We would've wanted to improve your experience with your Nest Doorbell by assisting you with some troubleshooting steps that may have improved the performance of the device in terms of notifications. If you ever decide to give the Nest Doorbell another go, please don't hesitate to contact our support team so we can assist you with your concern. You can reach us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No wires no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Doorbell with no wires. Powered by battery. Works with Google Home. Can answer from app or Google home and much more. Perfect for smart home and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, very good picture and easy to set up and use

    I would recommend this to a friend
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