Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 11123926
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Pros mentioned:Video quality
Good audio and visual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and battery lasts a long time. Also good audio
I would recommend this to a friend Great doorbell to add to nest ecosystem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great doorbell. Since it has upgraded hardware, the notifications are quick. I love that it has battery backup and on board storage if there is temporary power outage. I didn’t have previous nest products and I don’t have a problem with using the Google Home app like some others do. Great purchase for us. Kids love the holiday seasonal doorbells too.
I would recommend this to a friend- Cons mentioned:Size
I'd skip this generation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge disappointment! First off, it's massive. Thank God it's for my back office because my wife was laughing so hard when she seen this and said "I'd never let you out that massive monstrosity at the front door", I agree. We have a nest hello wired doorbell there which we absolutely love. The video quality of this battery doorbell is horrible compared to any nest cam. The non 24/7 recording is insane to me and a huge bummer.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi tlm4594, thanks for sharing your feedback with us. We're sorry to hear about your disappointment with the new Nest Doorbell (Battery).
Nest Doorbell (battery) is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. While the older Nest Doorbell (wired) requires it to be continuously connected to power with wires, which enables it to have a smaller profile.
We also wanted to optimize battery life with your Nest Doorbell (Battery), hence the reason we went with event video history. If you are interested in 24/7 continuous video history, consider one of our wired Nest cameras or the wired Nest Hello Doorbell.
Your Nest Doorbell (battery) captures and records videos in 960p at 3:4 aspect ratio. This helps save battery life while still recording videos with HDR video quality that’s optimized for a clear view in bright sun or dark.
For any support needs you may have, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well, it is easy to install and set up in tje app
I would recommend this to a friend Nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it tells you a package was left and when its picked up
I would recommend this to a friend- Pros mentioned:Overall performance
Works with no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery, Easy to setup and works as described.
I would recommend this to a friend - Pros mentioned:Video quality
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product perfect camera definitely worth the price
I would recommend this to a friend - Pros mentioned:Video quality
way better...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better that the Nest Hello and the Arlo doorbell that i replaced
I would recommend this to a friend - Cons mentioned:Battery life
Hope they improve the software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great doorbell camera but it dies within a week. Lacks features but is straight forward
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AbrahamG. Thank you for sharing your review on the Nest Doorbell (battery). We're sorry to hear that you're experiencing some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. If your device averages about 13 - 16 recorded events per day, then the battery life should last about 2.5 months. If this is not what you're experiencing, then we recommend reaching out to our team of specialists, so we can help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, google is merging nicely with nest here.!
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell/camera. It allows you to put name to faces it sees so itll tell you who's at the door. It'll let you know if someone has a package. It's battery last crazy long and it doesn't take long to charge it.
I would recommend this to a friend- Pros mentioned:Video quality
Nest Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. It setup easy. Can see anyone at the door from anywhere
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it one of the best. Super satisfied with this product.
I would recommend this to a friend - Cons mentioned:Battery life
Poor Camera Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is glitchy sometimes. I thought maybe it was due to the camera being set up on battery so I went through the trouble of wiring it hoping it would improve but the troubles connecting are still there. Camera quality for streaming/saved videos is trash. I suspect google is trying to save on bandwidth on their servers so they purposely degrade the camera quality. I have a camera with Simplisafe that is also 1080p and camera quality is significantly better. I would return if I didn’t already have so much invested.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddy, thanks for bringing this issue to our attention. We're sorry to hear about the glitchy issue you are experiencing with the Google Home app, and the poor video quality you get with the Nest Doorbell (Battery).
The glitchy issues and poor video quality you are experiencing may be caused by connectivity issues in your network. Here are some suggested troubleshooting steps you can try out:
- Check your Nest Doorbell´s distance from the router or access point.
- Restart your Nest Doorbell. Locate the reset pinhole on the back of the doorbell. Press and hold for 5 seconds. Your doorbell will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell to use and setup. Mounting it was a breeze!!
I would recommend this to a friend - Pros mentioned:Video quality
Buy now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to setup, picture quality was perfect!
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy instal and connects right to WiFi
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Doorbell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Convenient to have during a pandemic.
I would recommend this to a friend - Pros mentioned:Overall performance
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Nest doorbell it is great addition in my home
I would recommend this to a friend Great Overall.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good item the only thing I would say is that it would be best if you have a google environment present like google hub which will allow for a much better experience.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HarriP, we appreciate you for sending your feedback on your Nest Doorbell (battery). We're glad to hear that you're enjoying your experience with the device. Please know that your feedback here will be relayed to the right team for future improvements. We suggest reaching out to our support specialists for any assistance you may need with integrating your Google and Nest smart devices and improve on your overall experience. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
