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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 1573 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,573 reviews
  • Rated 4 out of 5 stars

    Good but not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not reach as far as advertised. Immediately after set up it seemed to reach the devices (including Simplisafe Wi-fi Outdoor Cameras) but within 7 to 10 days after installation the cameras would not display. We have to use a Wi-fi extender just to get a weak but usable signal to connect to the cameras through the Simplisafe App. The good news is we get exceptional Wi-fi Speed (over 500 Mbps) for streaming to my Apple TV to watch TV and movies through my Spectrum App. Overall certainly was less effective than needed, expected and desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product, worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is so easy Product is fantastic, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup & Manage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two-level home and these provide great Wi-Fi coverage. Setup through the Google Home app was very easy. I also find the appearance of the stations to be pleasing, and they are very easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for networking home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't realize how bad our streaming was with our old mesh hub until we replaced with the latest version of the Google mesh. So much better now, very quick and signal stays stronger. We are also glad we went with the three pack vs two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Spectrums device. Easy install and sends a awesome signal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe speed loss and inconsistent performance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest WiFi Pro expecting near-gigabit Wi-Fi performance on a 1 Gbps internet plan. In reality, Wi-Fi speeds are consistently capped around 300–600 Mbps and often fluctuate heavily. My ISP (Spectrum) has fully verified the line and modem. Direct wired connection to the modem delivers a stable 900+ Mbps, so the issue is clearly with Nest WiFi Pro. I tried everything: factory resets, swapping router and mesh point, changing DNS, power cycles, and multiple tests on different devices (MacBook Pro and iPhone). Nothing helped. Google support was extremely frustrating. The chat is buggy, messages repeat, agents contradict each other, and basic networking concepts are misunderstood. After more than 2 hours, no real solution was provided. If a 20–40% speed loss is considered “normal,” this should be clearly stated in the product description. For the price, this performance and support quality are unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to see your experience with the Nest Wifi Pro and your time with our support team wasn’t the best — we get how frustrating that can be. We’d be happy to investigate further and get a solution for you. Reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, the entire house is covered in wifi. I find that the further you get from the main hub the slower the internet is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mesh Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't I know about this Mesh router earlier! This is way better than the ones from Spectrum's and you get boosted speed in the entire house. If you don't get enough speed, get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad internet fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues with my wifi due to the location of my router. Installed these and fixed the issues. Also easy and quick set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Wifi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell it is a very good product with strong Wifi signal. You have to place the routers at least 3 or 4 foot above the ground level to get the good performance. It is an amazing product with very good coverage. I am really liking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my home network with the Google Nest Wi-Fi Pro 6. The setup process was too easy great deal i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy in the app. I upgraded to this, and it was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect router/wi-fi system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Connects instantly. Excellent Performance. Recommend times 100

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personally Disappointed But Probably Work Well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my mesh network of previous generation Google WIGI units. Didn't say so on the box, had to return, waste of time. Probably worth the upgrade in terms of speed but pain in the rear to have to replace all 6 of my previous generation units and then spend 2 hours programing everything.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear about your experience with your Nest Wifi Pro — We would appreciate if you share your thoughts about your device it helps us to improve in the future: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Improved Connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and seamless install. Much improved frim the previous version and more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi Speed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy Setup. Very consistent signal!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product But Complicated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh routers sometimes aren't easy to connect. I had issues connecting, had to call Google support to get them to work. Since purchasing them, everyday some of my smart home products just stop working. I restart the mesh routers and they just start working again. I also had to set them up about 20 feet apart to get a good signal.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Vic867. Thanks for your review. We understand your frustration. Mesh routers can be a fantastic way to achieve whole-home Wi-Fi coverage.The ideal distance between mesh points can vary depending on your environment, experiment with placement to find what works best for your home layout. If you've tried these steps and are still experiencing issues, don't hesitate to contact our specialist support.They can provide further assistance and personalized troubleshooting based on your specific setup. Nest

  • Rated 5 out of 5 stars

    Reliable and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google home wifi unit we purchased is working quite well. We are able to use multiple pcs, laptops and tablets at the same time. Our family members work from home 3-5 days per week. Thanks for a reliable product......JL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead spots are gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set up was pretty easy. Once pared with my internet everything was good. I have a 3700 sq. ft. single story house with basement, I used to have dead spots around my house and garage which are now gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I am a very satisfied customer. I will be buying more.

    I would recommend this to a friend