Customer Ratings & Reviews
- Model:
- GA03689-US
- SKU:
- 10287153
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Google Nest Wifi Pro a Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased these before and find that this works as indicated and the range is great
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reach and connection! No issues and easy setup!
I would recommend this to a friendA must have for a multi level home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and easy to put together. Another amazing product you wish you had bought sooner.
I would recommend this to a friendStinks - constant disconnection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.
We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
- Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
- Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
- If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
- If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.
If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp
Poor wireless performance requiring restarts often
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was extremely easy. Worked mostly well for about 6 months. Now I'm having to restart the network at least twice a week due to extremely slow wireless. When I test from the Home app, everything looks good, speed tests, good, etc; but if I speed test from my devices it won't even load the right pages to test. I would return if I could...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JonM. Sorry to hear you’re running into connectivity issues on your Nest Wifi Pro. While a simple reset should be helping, you may need to do a factory reset to resolve this issue — here’s how:
1. Press and hold the factory reset button on your point.
2. Continue to hold the button for about 10 seconds until there's a sound confirming the device is resetting.
3. After the device has been reset, the device will still appear in the Google Home app.
4. To remove the device and your previous network, follow the instructions for app factory reset.
Here’s a link with more details: https://support.google.com/googlenest/answer/6246619
If you need more support reach us here: https://support.google.com/googlenest/gethelp?
Great wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replay the previous nest wifi pods. These were easy to setup and work very good.
I would recommend this to a friendGoogle Nest is Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The NEST is an excellent product. We were able to get WiFi throughout our 3-story home with the three pack. Love it and highly recommend.
I would recommend this to a friendExcellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Full coverage in a 3500 square foot house.
I would recommend this to a friendMuch needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been working really well so far. No one has complained about lagging signal.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent signal good mesh setup fast and excellent signal strength
I would recommend this to a friendWifi boost!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work flawlessly! They fixed my poor connection throughout my house. Would recommend these to anyone
I would recommend this to a friendNice upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use not that many options but for the average user is more than enough
I would recommend this to a friendPretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pretty good wifi points. Suoer easy tonsetup and they just work. No issues.
I would recommend this to a friendGood for wifi, lacking without the speakers though
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range is much better that the previous nests but I REALLY miss the installed speakers. If we didn't need the boosted range I would've stuck with the older ones.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, bowserbruiser! Thanks for giving us feedback, and we’re glad you like the overall performance of Nest Wifi Pro. We hear your concern about having a Google Assistant-enabled speaker.
After thorough research and feedback from customers and retail partners, we’ve learned most users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.
Your experience means a lot to us. We’ll definitely share this with the right team to work on improving our products and services. If you come across any other concerns around the performance or features of the Nest Wifi Pro. please contact us here and we’ll gladly help you: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews pretty much all the same for mesh systems..the only one that gets five stars is the orbit..way out of my range for a mesh system..but i do have a range of goggle devices
I would recommend this to a friendGreat internet signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and immediately we were able to have a strong signal.
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Much faster than previous gen google nest product.
I would recommend this to a friendAll Google WiFi Options Have been Terrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a google Nest / Wi-Fi product again and I'm mad at myself for even attempting this upgrade as a solution to my problems. Perfect if you are looking to reboot your network on a weekly basis... I started with the OG nest, had 3 and was having performance issues with many devices. After trying to troubleshoot this with Google many times it seemed that this upgrade would solve those problems... end result is the same. 1. devices randomly lose connection and will not reconnect unless I reboot my entire network... 1. speeds tend to drop out all of a sudden and for random devices. again, typically only solved by rebooting the entire network... 1. Google support is less than helpful
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there.
We understand your frustration with the Google Nest/Wi-Fi product and the connectivity issues you've experienced. Your feedback is important to us.
Please share more details about your specific issues here so we can work to improve your experience: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Definitely Recommended one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Mesh System, no disruptions at all. Setup is so easy.
I would recommend this to a friendmesh system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works well and plugged holes in existing wifi network
I would recommend this to a friend