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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 1574 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,574 reviews
  • Rated 4 out of 5 stars

    Problem solved

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. After we upgraded our device, our spotty connection issues has been resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better House Coverage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your house is in a location where you your signal is weak, correct placement around the house will give you better connectivity that hoping the signal will improve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WIFI EXTENDERS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stong WIFI - AND RECOMMENDED by the AT&T service repairman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi You Can Rely On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Wi-Fi works as it advertises it would. I live in a 3 level condo and have strong Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and fastest Wi-Fi connection I’ve had in a long time. This was an upgrade from Google Nest Wi-Fi and it was just as easy to set up as the first edition. Managing Wi-Fi through the Google Home app is easy and I love being able to prioritize devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, enhances the whole home wifi and eliminates deadspots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works flawlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the old Google home router, but it never was up to the standard. I believe the old Google Wifi router would work with most smaller homes with less device at home. Now when i purchased this Nest Wifi pro it completely blew my mind on fast it increased my download speed. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Signal Strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding these to our home Wi-Fi helped immensely to reduce buffering and enhance signal throughout the house and detached garage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love Google but there are constant issues.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have FiOS Gigabit Internet, let's start with that. Verizon's service is great with the internet. When the Google Nest WiFi works, it is great. The problem is, it randomly kills off the internet at the most important times when our family is home. We have busy schedules, so the time at home is rare. Simply put, Google needs to do better. Their products are appealing to the eye but lack dependability and this product proves this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tony. We appreciate you for sharing your concerns about your Nest Wifi Pro. We're sorry to learn that the signal randomly drops when you use the device. This is not the experience we want you have. Your feedback here is helpful to us in finding ways we can improve the performance of the device. we'd like to know more details about the issues you're having so we can provide you with a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Get the Google Nest Pro today!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple set up! The best mesh system I’ve ever owned to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needed extension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to put in couldnt get it to work returned the item

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We're sorry the Nest Wifi Pro may not have been the best fit for you. Even though you’ve returned the item, we’d appreciate any additional feedback — when you get a second, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 4 out of 5 stars

    Stable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable connection. However, units have to be relatively close to each other to provide stable connection, which sort of defeats the purpose IMHO.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant WiFi drops. No fix to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace a previous google mesh network that had intermittent connectivity issues. Once installed, I had the same issues and learned that this was a k own issue from google and to date has not been fixed. This will be my last purchase from Google.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about the Nest Wifi Pro, EdS1. We’re sorry to hear about those connectivity issues — we understand how frustrating that may be. Here’s a couple of solutions to get the most reliable connection.

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved connection.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it may not support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when it works. A little frustrated because sometimes I have to reset points. Crazy for a 300 dollar system. Can't recommend due to this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Wifi Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about a month ago when they were on sale and I do NOT regret this purchase. These have improved my internet quality throughout the house and everyone loves it. I definitely recommend these if you were like me and on the fence about purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great in our house. We don’t have the best internet service so anything to help improve what we have is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow that made a big difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, our internet is now on steroids and more stable then ever. We replaced a 2 year old nighthawk router that would drop signal all of the time and we went round and round with tech support to correct it. We can’t believe how big of a difference the nest made our Internet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Missing Gig Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Meet mesh I had before. Much more stable connection. The only downside is the fact that it can't reach gig speeds even though I pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Simple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Google WiFi Gen 1 and I was able to swap the 4 Gen 1s with 3 nest pro's in about 15 minutes. The whole process was really easy and the improvement in my home WiFi is a night and day difference!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is it useful? Not sure.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure What this does? If it is a range extender and has to be connected to the router how would i set up the mesh system described if they have to be connected to the router. 2 stars bc unclear on its use, and it constantly needs to be restarted every time a new device is connected

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Ryan. Thanks for sharing a review, and we’re sorry to hear about your experience with the Nest Wifi Pro. The device needs to be connected to a modem with broadband internet connection from an Internet Service Provider (ISP). Check out this link for the setup requirements and guide: https://support.google.com/googlenest/answer/9548301

      Or you may contact us anytime at the following link if more help is needed: https://support.google.com/googlenest/gethelp Nest