Customer Ratings & Reviews

Despite the friendly and professional service at Best Buy, my recent purchase of three Google Nest Wi-Fi Pro 6e AXE5400 Mesh Routers was disappointing. Upon opening the box, I discovered only one router instead of the three I ordered. This oversight is unacceptable, causing unnecessary inconvenience and reflecting poorly on their fulfillment process. I rate this experience one star.

Reliable WiFi is a huge part of our home life and it’s important to have something you can easily work with and configure. The new Google Nest WiFi Pro delivers on so many areas and helps future proof your home! PROS: - I am a big fan of the design of these routers! They are smooth and seamless, looking like it’s just a decoration sitting out. I also like the size of it as it is not too large and bulky either. - Setup was very easy! You need the “Google Home” app to set it up, but the process is mostly easy and painless. I will add that at the time of this review, Google has not rolled out its newly designed “Google Home” app but I have hope that it will make everything even simpler. - Within the app you can easily change the name/password, see how many devices are connected, and check the speeds as well. Lots of nice options for customization but also provides a simplistic view. - Of course this only comes with 1 unit but you can add more to create a mesh network. The 1 is fine for my needs right now, but I like how I can easily upgrade if needed! - I noticed right away that I was receiving more speeds via WiFi right away! I was impressed with the WiFi 6E functionality as well, even though a majority of my devices are not up to that level yet, the ones that are 6E compatible worked well! The Router is Tri-Band as well meaning it can still support your older 2.4 GHz devices and up to your 6 GHz ones! - The Google Nest Pro also supports the new Matter smart home standard. I think that is going to be huge and once again provides a really good way to be future proofed as well. It also has a Thread Radio built in for even more support on that end as well. CONS: - The Google Nest Pro only has 1 Ethernet out port. I get you want these to be small and simple, but I would have liked more ports. I was able to buy an Ethernet network switch that fixed this, but still something I wish new routers were not moving away from. - On that note, the input Ethernet port is limited to 1 gigabit speed. Yes most people do not have over that, but more providers are offer larger speeds beyond 1 gigabit so I wish the input speed was larger for future proofing. BOTTOM LINE: - WiFi is becoming more and more critical as we work from home, stream at home, and connect more smart home devices to it. The Google Nest WiFi Pro is a great value for all that it offers! Provides WiFi 6E speeds, easy management via the Google Home App, and future proof support for smart home tech. This is a very easy buy to make and I think people will love the ease of use with great power behind it.

Not good the signal couldn’t get through the thick plaster walls!

What I love about Google hardware and their Nest products is that they think about how these devices will look in your house. My previous router was great, but it also was a big ugly monstrosity of antennas and LEDs. We literally hid it in a basket on a shelf because of how it looked. The new Nest Wifi Pro not only gives you the latest in wireless internet technology with Wifi 6e, but it also looks really nice. You don’t have to hide it! Wifi 6e is the latest and greatest wireless internet tech. What it gives you over Wifi 6 is improved performance and being able to use 160 mhz which is a less busy bandwidth. This is great for people that live in a place where there are a dense number of wireless networks around you (ie. apartment complex). One thing I love about Nest Wifi Pro and its previous versions is that they are so easy to set up. It’s plug and play once you download the Google Home app. I had it up and running within about 10 minutes, most of that time being the Nest Wifi Pro updating itself to the latest firmware. Something that does bug me is that the 160 mhz and IPv6 are both turned off by default and you have to go into the router settings to turn them on. I would suggest you go in and do so. The Nest Wifi Pro was a noticeable improvement over my previous router, which was already a higher-end Wifi 6 router. I have gigabit internet from Xfinity (but as expected, I do not get the full gigabit). I was able to get 680 Mbps on my Samsung Z Fold 4 which does support 6e. My wife’s laptop, which is a mid range Lenovo, doesn’t support 6e and it was still reaching speeds of 440 Mbps. Needless to say, we’re very happy with the performance. In terms of range, we live in a 1000 sq ft house, the router is in the laundry room on one side and our home office is on the other. We see a very negligible dip in speed in the office. Each wireless point (I just got 1 point) is quoted for 2200 sq ft and I think that that’s a pretty close estimate. Overall I am so happy with my Nest Wifi Pro. Google has finally created a wireless router that not only looks great, but has the latest and greatest. I would highly recommend this router to anyone. Pros: Beautiful design Latest version of Wifi (Wifi 6e) Incredibly easy setup Easy settings adjustment through Google Home app Cons: Only 1 extra ethernet port Best features are off by default

I really love this thing. I think it’s overpriced for a product that most households need, but buying it open box helped a lot. I have the same speeds all over my house now and can control everything from the app. I do wish there were buttons on the routers but the sleek design makes up for it.

I had the first generation google wifi system for a couple years back before they acquired Nest and rebranded everything, and that was a very reliable system until it got overwhelmed by the number of devices I picked up and added to my network over time. So I moved on to something else and while that allowed my heavy network traffic it wasn’t as stable overall. I had skipped the second generation of the google wifi products but by the time I heard this new version was coming I was about ready to get back to the reliability I had before and my hopes were high for something that could have it both ways. Thankfully I can say that is the case here, now that my new Google Wifi Pro is online and working it seems to be running without any problems and handling the 60+ devices I have on my network without getting bogged down. When it comes to my internet and network functionality that is what I need is for it to just work without having to mess around with it too much. Now the problem is getting to that point as initial setup for this router was a disaster. I spent hours trying to use the required Google Home app to get it setup, and using my iPhone 14 pro max on iOS 16.1 and making sure the Google Home app was the latest version nothing I did could get it past the point where it tries to connect to the router and get started. I restarted my phone, updated everything, rebooted the router multiple times, restarted my modem, nothing worked. Eventually when I was about to give up I tried downloading the Google Home app on my iPad 9th gen which is still on iOS 15 and only then did I experience success on getting the setup process to continue past the connecting to the router stage. Of course since I had no internet at the time because my old router had been disconnected I had to do all this by connecting my iPad to my phone on mobile hotspot which felt ridiculous but it’s what needed to be done. Finally I was able to get it setup, my network specifications applied, and connected to my modem and by extension my internet service. I happen to have Google Fiber as well so it seems particularly well suited to my ISP as you might expect being from the same company. Once past the initial setup process everything else was smooth. You do have to use the Google Home app for everything related to it now but once you click the right buttons you can get into settings such as guest network, connected devices, priorities, and more but if you want to get into the deeper settings and tinker with it you may find disappointment in that regard. This router is designed and intended for users who don’t know much about network management and just want it to work with minimal interference. Another note is that it advertises 2200sq ft of coverage for a single unit, and expands by that same amount for each additional satellite you add on. That number is slightly deceiving as wifi does not travel well vertically so if you have a multi level home as I do you will have reduced coverage on any floors where you don’t have a satellite installed making a single unit less than ideal. You can add more later which I have done and requires the same setup process and comes with the same problems I experienced over again, but after adding more units my split level home now has full coverage throughout and with no noticeable lag or reduced speeds anywhere. I have one satellite connected via Ethernet but I honestly can’t tell if it’s using that wired connection for its back haul or not and it does not indicate one way or the other in the app, but it works great. My other added satellite is connected to an Ethernet switch that the devices in that room are plugged into effectively giving them wifi 6e when they would otherwise been limited to whatever they have built in and it’s a noticeable improvement for those devices. I’m a heavy internet user with tons of smart home and entertainment devices connected and I prefer to have everything just do their respective jobs without needing my attention, and doing so as fast as possible. After getting past the significant setup hurdle the google wifi pro just works and that’s what I want. It is very fast and I can run whatever devices I want simultaneously without lag. I do recommend it but be aware that getting it up and running is potentially way more work than it should be and one unit will not be enough for a multi-story home, but otherwise it is a great device that was worth the work to get reliable high bandwidth internet in my home.

I replaced my current aimesh setup (2 RT-AX86U) with 3 pack Nest wifi pro. The setup was dead simple using google home app. I used wired backhaul to connect 2 points. It covers my 3000 sq feet home corner to corner. I may have been fine with 2 pack but I already had ethernet wires pulled in for 2 points so just used them all. It looks beautiful too unlike a typical router with antennas. I did speed test using iphone which showed 300mbps near main router but showed below 100 mbps near points. On further troubleshooting (by directly connecting a laptop via ethernet and doing speed test) I found that the ethernet cable connecting main router to a network switch was causing the speed to go down. I replaced the cable with CAT5e (my cable might have been older than CAT5e) and started seeing speed near the points same as router. My setup is working without any issues for past one week with all devices (~50) getting Great connection speed. Google Home app can be improved to show devices filtered/sorted based on Wired/wireless and also sorted by which wifi point they are connected to. I can get same info now but it required clicking on each device and tab to Info page. Overall it was smooth transition from wifi6 to wifi6e router for me.

The nest Wi-Fi-pro toes the line between a normal Wi-Fi router and pro-sumer product and takes some of the best aspects of both to create a really great product. First and foremost the router blends in very well with its surroundings because of its small footprint and semi glossy color, this coupled with the range of color options makes sure that the router will just blend in and not be an eye sore. The installation is super simple with the google home app which basically just walks you through everything to make sure you’re up and running. Speed wise it has a theoretical output of 5.4 Gbps but I don’t have the speed to test that; however I did notice that the router pulled down about 250 mbps than my pervious router ( I have 1 gig internet and was previously topping out at 500 mbps via Wi-Fi on another Wi-Fi 6 router). Along with having better download and upload speeds the “prosumer” tools in this device are a nice little touch, for instance you can see how much speed a device connected to the router can get by doing a speed test to the device from the router it self, so even though your router is getting 750 Mbps and making that available to your devices if the device is only getting 5 Mbps you can adjust accordingly. The nest Wi-Fi pro not only tells you what devices are connected to the router but how much data (upload and download) they are using/have used, this is a great tool as it can help you see idle devices and see if they are still uploading data. This can help you identify if a device has been infected by a virus or let you know that a device is acting up and you need to look into it. The router will also show you the connection status (great connection, good connection, ok connection, weak connection) of a device therefore you will know if the location of the device is good enough to use or if you need to rearrange it. These tools along with the family Wi-Fi tool which helps you set time limits/block content are something all routers need especially with the amount of time we spend online. The router also makes it very simple to set up a guest Wi-Fi and there is a great little feature on here which allows you to let certain devices on your main Wi-Fi be available even to guest. This is a great little tool so you can share your printer to someone without allowing them to sign onto the main wifi or allowing them to cast something from their phone to your streaming stick or smart TV. Many of the features I have mentioned above are usually not on your normal routers and seeing google include them is such a positive. Not only is the Nest Wi-Fi pro a great device for today but it is future proof with a secondary Ethernet port to use for another node as backhaul for the nest Wi-Fi pro but also because it adds Wi-Fi 6E and it can become a Matter hub for your smart home. The Wi-Fi 6E is a huge plus for future devices as it opens up another lane for data to flow and I was able to get a solid connection on Wi-Fi 6E everywhere in my 2000 square foot house. The fact that the router can be used as a Matter hub is great since all the major players in the smart home area will be making all their products work with Matter so you wont need to have 50 apps to control 50 smart home devices. Overall the router has worked great and I have not seen one disconnect while working from home during conference calls nor has anyone complained that they can’t hear/see me in any meetings. All these things and the routers ability to auto update and proactively monitor and fix common issues makes this router a pleasure to own.

Amazing! Super fast! Honestly was choosing between a ton of options but this always went back to this one due to easy set up and reliability. Also it look super nice and sleek.

This 3 pack covers my 3 story home, though the units have to be fairly close to each other / not beyond too many walls the coverage and speed is good. Additionally, these are one of the only units that allow you to monitor traffic on a per device basis. This is a key feature when trying to identify / report on devices you may have in a smart home that are consuming abnormal amounts of bandwidth / network data. Being able to establish a reliable mesh setup is also fairly easy, though the heavy reliance on the QR codes for initial setup can be a challenge as they are not always read / recognized in the setup app. Additionally, unlike many other units on the market, these have fewer than ideal wired connections on the base units. I had to purchase a small switch to attach a number of devices that were able to directly connect to an old Netgear Orbi system; not a show stopper but an additional 2-3 direct connect ports on each of the nodes would be a valuable addition. Lastly, the units are actually decent enough to leave in plain sight since you can configure them to not have lights turned on and they would fit in as a normal piece of random decor in most homes.

I purchased the 3-pack Nest WiFi Pro as an open-box deal to replace my older Google Mesh system with four pucks. Setting up the main router wasn’t exactly a breeze, but fortunately, there’s plenty of information available online to help troubleshoot issues. It took me three attempts to get the initial router installed successfully, but once that was done, adding the other units was quick and seamless. By keeping the same SSID and password, all of my devices reconnected automatically on the first try. Overall, it’s been an excellent upgrade from my old Google Mesh. The Nest WiFi Pro is noticeably faster, and with just three units, I’m getting better coverage than I did with four of the older pucks. So far, so good—very happy with the switch!

Overall the simple setup, good management app, and speeds make this a recommended buy but some lingering issues from last gen regarding connection issues need to be addressed. Starting with the packaging I'm very happy here with the 2 pack. It's a very clean setup in a single package allowing you to just flip open the lid, grab the nodes, grab the power cables/Ethernet cables and get going all within a few seconds. Visually it's much more attractive for your home environment. The glossy look definitely benefits the color options compared to the last gen matte, egg shell white color. I see no difficulties with incorporating this into your living space. Moving to the actual setup and management through the Google home app, the experience is very good. The app is quick and responsive to process changes, you can easily look and info regarding the router itself as well as the devices connected to it as well as rename each individual device to better identify it. As a wifi 6e device, you do need WPA3 enabled to actually use the 6e capabilities but unlike other wifi 6e routers you actually do get the full toggles for whether to use WPA3 as well as the 160hz channel or not which is really good to see. This can really make or break your ability to connect certain devices and allowing this functionality makes troubleshooting and getting everything set up much easier. Speeds are as good as ever, nothing negative to say here. There are some lingering issues that afflict the nest wifi pro as they did the original nest wifi tho not to the same severity Number 1: the preferred activities options for video conferencing and gaming (presumably the SQM setting, not sure if it applies any SQM by default) still unfortunately causes speeds to massively degrade. My 400/40 like went down to about 50/10. This is however much better than the original nest wifi which would go down to 1/1, eventually lose connection entirely and lock up and require a full reset of both modem and router to get working again. If we could get this function actually working as most of us expect it to it would be great but for now my advice is to just avoid it entirely. Number 2 (and less severe): adjusting certain settings back and forth such as the aforementioned preferred activities as well as the WPA3/160hz toggles can make the router a bit unstable until you restart them. Not a big deal but something to keep in mind if you like to tinker a lot with your router settings. Overall I'm disappointed that Google didn't take the opportunity to address some of the issues that also plagued the last gen model but the overall simplicity as well as the inclusion of controls that many others have been leaving out still makes this a very compelling package that should be near the top of your shopping list.

I'm experiencing frequent disconnects with this product. I have set the my modem into bridge mode to prevent double nat issues, and unfortunately Google Nest Pro still has random disconnects. I have reverted back to my google wifi 1st gen hockey pucks. Yeah the the Nest pro has fast wifi speeds, however the reliability of the connection is the primary issue. The home app set up is simple but you have no control of selecting specific bands 2.4, 5, and 6ghz, unless you setup a guest network. I have Verizon gigabit Internet either the product is not cooperating well with google nest pro, or the product is not providing any consistency in wifi connection.

I absolutely love this router! This bad boy is enabled with Wi-Fi 6E technology which is apparently 2x faster than Wi-Fi 6. This is such new tech that only my phone is capable of benefiting from it, but I'm sure as I upgrade other things I'll be able to utilize the Wi-Fi 6E feature. As for my other devices, the speed and consistency has been top notch! No dropped signals or lag in loading times. It also covers 2,200 sq ft which is perfect for my situation. I don't need to buy an extra router or place it at the center of my house. Also, if you're like me and have your modem installed in your bedroom, this router is perfect. It does not blink, or have multiple insanely bright lights on it. There is one simple light on it that is very subtle and thankfully does not blink what-so-ever. Additionally, it is tri-band enabled so you don't have to worry about your older 2.4GHz devices not be being able to connect. It supports 2.4GHZ, 5GHz, and 6GHz simultaneously. You can also use the Google app and set the router to prioritize a certain device and even prioritize video conferencing or video gaming. There's even a fun feature where you can create groups in the app and restrict certain content from the devices in that group. Overall, this is a great router and would be an awesome upgrade if you're on the market for one!

I purchased an extra one because I wanted a total of three. This wasn't easy upgrade as I had the previous version. It was plug and go. It seems the newer version has a longer range than the previous one. Very happy at this point. Very easy to check the mesh and signal strength on the home app.

The setup is very user-friendly, and its future-ready mesh network system that focuses on delivering stable, fast-enough Wi-Fi for the entire house.

The Google Nest WiFi Pro exceeded my expectations from day one. The installation was straightforward, with no complications, and within minutes I had a stable network with excellent range. I live in a multifamily property with multiple rooms and thick walls, and even then the signal remains strong, fast, and consistent on every level. Performance is solid: low latency, no dropouts, and intelligent traffic management that keeps everything running smoothly even with many devices connected. Another big advantage is its compatibility with Matter. My smart home is fully connected—smart locks, TVs, and other devices—and this system handles everything flawlessly. Integration is seamless and reliable. It’s a future-ready Wi-Fi solution: stable, well-built, and ideal for a modern smart home or business. If you’re looking for professional-grade performance, this model delivers exactly what it promises.

I had an Asus dual wifi 6 router from 12/2020 that failed on me in late April 2024. I wasn't 100% certain the router was the issue but I purchased these since a new router was the easiest and quickest fix. These were SOOO much easier to set up. Being able to connect an app to the routers instead of using a cable to a computer made this very easy. The only hitch was that the app blocks the iphone light from turning on and the app takes a photo of a QR code on the base of each router to set them up. I have smart lights & I could not turn them bright enough to get the QR to take without my phone's light. I surprised Google overlooked this but otherwise, no issues setting it up. I used the exact same SSID & passcode and I think every 'smart' device reconnected automatically. Although setup was really easy, I am not sure my network is locked down all that well after following the wizard. I haven't tweaked the settings yet but some of the features I saw offered some good ideas that I wouldn't have considered a router to do. If looks are a concern, these look sleek enough to display out in the open. They have a white light under the plastic surface that makes a dot on the front so people will know they are electonics of some sort, but routers don't come to mind. Even the plugs look sleek. I have a 1500 sq foot 3 BR house. I was a little concerned that the lack of antennas might not really show improvement with the mesh. But they seem to be providing good coverage across the entire house and my office speeds have proven about 20% quicker than my wifi 6 router. I do have one of the mesh routers in the office.

Works great! It covers the whole house.all devices are operating at maximum speed

Review of Google Nest WiFI Pro Mesh Router - Single unit. The router is a simple to use and the hardware as per se blends in nicely in between furniture and decoration. It is made with two ethernet and power ports. In the package includes 22W Power Adaptor, Ethernet Cable of 6.5ft, and the router. -Gettring started Getting it ready to use is simple than other type of router although those are easy to septa as well. 1. First plugging the ethernet cable to the cable modem and plugging to power outlet; 2. Then opening the Google Home and add as device, which quite same as rest of routers in today market. But where the simplicity differs from others is setting up from the Google Home from which by adding the SSID and passwords and if no other specific need to be changed, the WiFI is up and running and this is applicable if the router is the main and not dependent to another router. -WiFi Range Coverage: It’s specific coverage is 2,200 square feet. But during the actual usage for a short period of usage, its signal worked better than expected in the larger space inside and outside at backyard. All the bars were solid. (Result based on having the router placed on second floor with open space) -Unique functionality: Functionality that I have not seen in other router settings: 1. Separate setting per each band. The Google Nest WiFI Pro Mesh doesn’t have option to set up separate SSID and Password differently. In the same way, there is no way to see what devices are connected to 2.4ghz, 5ghz, or 6ghz. 2. The functionality for parental control known in rest of routers setting, it is called Family Wi-Fi allowing two main function: Schedule to Pause, and create Group of devices. -Privacy For this, Google has implemented Nest WiFi Cloud Services. Once it is enabled, it provides, according to Google, peak performance, useful network insights, then it store and analyzes data about owners entire network and devices. Users with mindful care on the subject might want review it. However, during the usage, the service doesn’t seem to trigger any specific notification on the risk of privacy data from different devices as never has popup subject relevant notification. -New standard ready: According to Google’s Net Device information, it says to be Matter ready when it comes available. What else: 1. It can be used as Bridge without major issues, at least from the usage haven’t experienced issues in this mode and using the Google Home to monitor the network. What I wish it work better: 1. Have a On/Off button. This is a useful detail when need to troubleshoot with internet service provider and don’t have to plug/unplug power. 2. Able to see what devices are connected to which band. 3. Able to specify the type of device in its detail information screen. It allow to rename the device, but can’t set a type or category of device like camera, doorbell, tv etc. Same way, unable to update manually the brand. 4. In the device information would like to see the channel and band that is connected to. What does best: -Simplified and easy to use user experience with reliable connectivity with good range of signal coverage. The router is remarkable for non sophisticated users and blending well as part of home decoration. It provide good range coverage and ease to control and monitor. It is recommendable if the price point and data being collected by Google is not a concern.