Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.3 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,594 reviews
  • Rated 1 out of 5 stars

    I need a HEERO.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the rating categories for Setup, Range, and Signal Strength are definitely five stars, the name Pro is very misleading. The features you expect access to with a usable UI/UX are just not there. Trying to reserve IP addresses is there, but keeping track of what is going where is nearly impossible. Also, if you have devices that require 2.4ghz, the directions tell you to walk far enough away for the 5ghz to drop off instead of having a software kill switch as a $75 router does. I returned this in a few days because trying to get my smart home on the new routers was too much trouble. The price is decent for range, speed, and setup, but not for it to be a PRO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nit a mess, it’s a mesh

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh router in not a mess, it’s a mesh So if you need a not messy mesh, this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it gives me 100% through my four story house. I use to have dead spots to the point my tv in the basement and refrig weren’t connecting due to the weak signal. Mesh helped with that. And still runs with high speeds 300 mps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me. Installation and app was really straight fwd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solution to spotty Xfinity pods.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows away the XFinity 2nd generation pods. Had three pods that were dropping out constantly since day one. Using the Xfinity as the modem and setting these up as the router and mesh network has given me my sanity back. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I’ve added this into my 2000sf home, everything I own wifi enabled has had zero problems. A must have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus one for my three piece mesh.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this single one to add to my three piece mesh. Got this to replace my old Google mesh that newer devices were having a hard time staying connected to. I am glad I upgraded. Setup was easy. Everything is connecting and staying connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST INTERNET AND EASY SETUP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ONE hiccup!! This modem solved all of my Spectrum internet issues, Setup was pretty simple. If you are converting and wish to not inturrupt service at you home, make the username 1 character different. Example, say your username is Mickeymouse. Initially make it Mickeymouse1. Allow the modem to complete the setup in the Google home app, then change it back to Mickeymouse. Everything in your home will start to link to the modem without issue. I also did a speed test and it was OUTSTANDING!! If you do have an off brand extender, it will connect to it without issue as well. GREAT PRODUCT!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from my original Google Wi-Fi mesh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , the app is easy to manage. I have had previous generations and thought i would get next gen speed as i pay for 1gig internet, main router to modem hard wired gets about 950mbs which is great but the satellites hard wired lucky if i get 100 mbs. WiFi depending on location of the house ranges between 150-350 mbs i was getting about the same with the previous less expensive model

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, LynnG. Thank you for your feedback on Google Wifi Pro. We appreciate you sharing your experience, especially the inconsistencies in wired and wireless speeds you're encountering. It's understandable that you're comparing speeds to your previous Google Wifi model, considering its effectiveness and affordability. It's unfortunate to learn that you're not getting the speed you anticipated to have and we apologize for any inconvenience it has caused. We encourage you to contact our Google Wifi support team for more dedicated assistance. They can analyze your specific configuration and suggest advanced troubleshooting steps to optimize your network performance. Please feel free reaching out to the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good, stylish google product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mesh system & the best priced one for having 6E, is easy to setup & syncs with google easily. Only downside is that its limited to 1gbps, but the wifi range using all 3 is good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JimmyJ907, it's always great to hear how well Nest Wifi Pro works for you. We apologize if the connectivity speed didn't meet your expectations. We'll certainly look into this feature and see how we can further improve our products. If you have any other support needs with Nest Wifi Pro, please consider contacting our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great coverage in our 2-story 1900 sq ft house with four of these units. Works well with Ring cameras, Schlage door locks and Starlink satellite internet. If you're not a tech person but want good coverage that a 5 year old could set up, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Wait Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! It was a bit more than I wanted to spend on a unit, but I’m glad I got it. Set up was pretty easy too…. I also recommend if you don’t get full strength to move the unit around the room because it definitely made a difference in 20 feet and one particular room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google wifi

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google wifi is a good mesh network. Offering it in a 3 pack is very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh router went beyond my expectations with how excellent the range and speeds are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Household WiFi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set-up (easier than anticipated) and worked perfectly right away. We had immediate improvement to our WiFi throughout the house. The app is simple to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy Connection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a piece of cake to install and connect all my smart devices. The connection has amazing range. It may cost a little more, but the quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped boost my coverage. Was having issues with WiFi going through the walls where my Heater was due to all the metal and interferance. I bought this product and have great WiFi coverage since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, good range, fast internet speeds. Google could make their Home app better but overall I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to my original nest mesh. I had the original system for over 7 years and this nest pro is much faster. Easy to setup and use.

    I would recommend this to a friend
Sponsored