The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,594 reviews
Rated 4 out of 5 stars
Great but not perfect
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good for the price but didn’t have access to 2.4gz band so couldn’t pair certain smartphone devices. Additionally the 1gb port on the the units limits your bandwidth if you have higher than 1gig internet speeds
Hello there, TechL. We appreciate you giving us a good rating about your experience with the Nest Wifi Pro. We’d be happy to share this with the right team for future improvements. For support concerns, you’re always welcome to visit the Google Nest Help Center or contact us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Good user friendly mesh router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to be doing a great job with a better than anticipated range.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will never buy a google Nest / Wi-Fi product again and I'm mad at myself for even attempting this upgrade as a solution to my problems. Perfect if you are looking to reboot your network on a weekly basis...
I started with the OG nest, had 3 and was having performance issues with many devices. After trying to troubleshoot this with Google many times it seemed that this upgrade would solve those problems... end result is the same.
1. devices randomly lose connection and will not reconnect unless I reboot my entire network...
1. speeds tend to drop out all of a sudden and for random devices. again, typically only solved by rebooting the entire network...
1. Google support is less than helpful
Hi there. We understand your frustration with the Google Nest/Wi-Fi product and the connectivity issues you've experienced. Your feedback is important to us. Please share more details about your specific issues here so we can work to improve your experience: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good system it is fast snd easy to setup. Google
Poor wireless performance requiring restarts often
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was extremely easy. Worked mostly well for about 6 months. Now I'm having to restart the network at least twice a week due to extremely slow wireless. When I test from the Home app, everything looks good, speed tests, good, etc; but if I speed test from my devices it won't even load the right pages to test. I would return if I could...
Hey there, JonM. Sorry to hear you’re running into connectivity issues on your Nest Wifi Pro. While a simple reset should be helping, you may need to do a factory reset to resolve this issue — here’s how:
1. Press and hold the factory reset button on your point. 2. Continue to hold the button for about 10 seconds until there's a sound confirming the device is resetting. 3. After the device has been reset, the device will still appear in the Google Home app. 4. To remove the device and your previous network, follow the instructions for app factory reset.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A really excellent upgrade from the Google Nest WiFi. I have gigabit access to the outside and am getting 700-800 mbit downloads on tablets, PCs, and streaming TVs. The transition was seamless. Just make sure that you use the same network names and passwords and everything in my house reconnected immediately.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wished that I had saved the money and purchased the multi pack from the get go. Does as advertised but unless you can place a single unit in the middle of your living space you'll want at least two of these.