The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,594 reviews
Rated 5 out of 5 stars
Best Buy google nest good combo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has allowed my home to run smoother for wiifii and electronic connections
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this thing unless you are into 400+ dollar paper weights in 3 rooms of your house. It does not stay connected to the modem, disconnects multiple times a day and if you are in the middle of something, tough luck. Google knows about this through the multiple complaints and will have you waiting for weeks with no resolution, stay away as much as possible.
Hey there, AlexTheMechanic30. We're sorry to hear that your experience with the connectivity of your Nest Wifi Pro has been frustrating. Although the Nest Wifi Pro is expected to provide fast reliable coverage, its performance can be affected if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. You may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
We'd like to check again for reasons why your Nest Wifi Pro is behaving differently. Please contact us anytime through our Google Help site here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nice little mesh routers.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had our mesh routers for a few months now and have no complaints. Wifi all around our large home is great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great but it is now October and the second nest is not working keeps disconnecting. I’ve contacted our provider we have had no drops it’s the mesh nest just turning off
Hi there, iiGR33DYii. We're sorry to hear about your issue with the connectivity of your Nest Wifi Pro. We suggest checking the placement of your Wi-Fi router and points which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that may help: - Move the connected device closer to your Wifi router or point. - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance. - Make sure all unused devices are off and not draining bandwidth with large downloads. - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment. - Run a mesh test to confirm placement of your Wifi points.
Hi BrokenClock, thank you for sharing your review on Nest Wifi Pro. We're sorry to hear that your expectations of the device when it comes to having speakers were not met. Your feedback helps us understand our customers' preferences when it comes to the features we can provide in the future. If you need further assistance or have additional questions about your Nest Wifi Pro, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Get it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely worth every single penny! My internet connection was terrible and now it works!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price was right! Unfortunately the connection is not great. It tends to go offline frequently. Maybe not the best for Sonic Fiber. The other problem is it only has 2 connection on back side.
Hi there, StevenK. We appreciate your feedback, and we’re sorry to hear about your experience with the Nest Wifi Pro.
Checking the placement of your Wi-Fi router or points (if you have any) can help, which is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. If the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that can improve your overall experience: - Move the connected device closer to your Wifi router or point. - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance. - Make sure all unused devices are off and not draining bandwidth with large downloads. - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment. - Run a mesh test to confirm placement of your Wifi points.
We understand that having more ethernet ports at the back of the device is ideal for you. We’ll share this information with the right team for future improvements. If you need more help, we have our dedicated team for your support needs here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
absolutely must buy wifi nest!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
solved our garage wifi problem - great item and great setup!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.
Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Google Next
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solved a lot of inconsistent connection with this google nest. Great product - for all around the house/space.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was quick and easy. Needed to move individual units for optimal connections. Home app said that the three nodes each had a "great connection." Also, individual device connections also showed as "great " Finally the Home app said the network was great in general. With all this greatness, I was surprised to see that file transfers over my internal network had slowed 70+%, as compared to my old Netgear router/AP. Restarted the network in hopes of triggering a firmware update. No improvement. I hope BB takes them back.