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Customer reviews

Rating 4.3 out of 5 stars with 1594 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,594 reviews
  • Rated 5 out of 5 stars

    Google Mesh 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4200 sq ft two story home and I have excellent Wi-Fi all around, back yard and on driveway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi for my home is working very well. I would reCommend this product to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier WiFi mesh system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this wifi mesh system for my house and found it to work better than what I previously had. Set-up was extremely easy and the range with just the 2 pack exceeds the 3 pack I was using before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our WiFi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be working. It is located in the basement. We have not tried it out on the 2nd floor yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good wifi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is very good. I have no problem with. Google-Nest wifi pro 6e is eccelent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a 2 story house with lots of walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby Atmos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my TV. It really feels like I'm in a theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    supports the latest Wi-Fi 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product can use Wi-Fi anywhere in your home. And it supports the latest Wi-Fi 6. Use faster Wi-Fi!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Wifi 6e

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend and would highly discourage anyone purchasing this product. It drops internet continuously and customer support is not helpful. Actually, I don't think Google customer support knows what they are doing to support this product. Unfortunate as I loved their previous version but this one is not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, FrankK. We’re sorry to hear about your experience with the Nest Wifi Pro and our support team. We’ll use your feedback to work on improving our products and services, including how we handle customer cases with care and efficiency and we've taken note of it. Meanwhile, we’d like to have another opportunity to help you with your concern. Please share with us your recent case number so we can continue our investigation, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I recommend bestbuy for all love you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best shop ever …good and reliable services thank you bestbuy life is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi extender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is much better. Happy with purchase. Would recommend and purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest....They help my wifi connection tremendously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh Network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to do a mesh network this is the product you need google is the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro is a horrible word to use on these. Yes, they allegedly have 6E wi-fi capability but these are only useful at all if you have less than 1 gig internet. Unlike similar priced mesh systems that have 2.5 gig lan ports (or 5gig for a little more money) these have an outdated 1 gig port. So no matter how fast your internet is, the best you can hope for is around 800mbps. Using the TP Deco I am now getting 1.5 to 2.0 gbps at my PC.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, someguyinTX. Thanks for posting a review about the Nest Wifi Pro. We’re sorry to hear its wired connection speed is below your expectations. Feedback like this helps us better understand our customer preferences and needs, and we’d be happy to share this along to the right team for future improvements. If you have other questions or concerns, should you want to try the Nest Wifi Pro again in the future, visit us anytime here and we’ll help you the best way we can: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use anything google realted this connects seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet - great connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had years of connection issues in my oddly configured home. Problem solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Pro Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decent. Speeds are not a fast as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi booster.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi extraordinary. Signal booster. Attractive set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ran super hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to the point where it was so hot it hurt to touch and wifi speeds kept dropping into the 15mbps range. Probably a faulty unit but still kind of worrisome

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jhav, thanks for taking the time to share your feedback with us about the Nest Wifi Pro, and we’re sorry to learn you came across these issues. Your safety is our priority, since your Nest Wifi is significantly hot to touch, please turn the power Off or stop using it. Feel free to visit us here for further assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Fine, but doesn’t get the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but definitely not a pro version. Can’t select specific channels. Go with something else, unless all you care about is easy setup

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, MarcusH. Thank you for posting your review on Nest Wifi Pro. We're sorry to hear that your experience with the device didn't meet your expectations. The device is designed to make managing your home Wi-Fi network easy. Your feedback is appreciated and we've taken note. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

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