Customer Ratings & Reviews

I’ve used Google’s WiFi products since the OnHub and this generation is the best one yet… in terms of hardware. It’s fast and easy to use once it’s set up. The RANT: The Google Home app is actually a tragedy. The Google WiFi app from the past was such a great hub for setting up and configuring OnHub and Google WiFi devices. When we moved over to the Google Home app with the first Nest WiFi: wow what a disappointment, and the app continues to DISappoint. It’s ugly, hard to use and the worst part of all: If you are migrating from earlier Google/Nest WiFi products YOU HAVE TO FACTORY RESET YOUR WIFI SETTINGS. What the??? Yes, there’s no migration manager to take your settings forward so you have to start over! Remember your settings or all your devices will need to be reconfigured. Think of all those smart homes out there that are going to be in massive disarray! The Google Home app; I hate it! Okay, now the good part… Other than the dismal setup this wifi router rocks! I got the snow version of the Pro and wow is it shiny in comparison to the original Nest WiFi. It’s also about an inch taller and a bit less deep. I think the light is also brighter in its brightest configuration. We have a three story 2600 sq. ft. old brick house with a basement. Previously we had Google WiFi then upgraded to Nest WiFi with four pucks in our mesh. We generally don’t get good WiFi without a repeater or a mesh network because of our old style thick, solid walls. Hey, the speed of this router is tops. I have a 400Mb/s connection and I get at least 250Mb/s everywhere in the house. Normally in the corners, I’m glad to get 25Mb/s. WiFi 6E 6GHz is real, it’s here, and it’s fast! I bought another Pro to get our second floor fully covered in 5-bar WiFi goodness. I’m so surprised at the coverage of this product! Here’s the main reason why you’ll upgrade: The speed doesn’t really decrease with a huge amount of devices on your network. We have a smart home with over 100 devices at times sipping at the 2.4 & 5Ghz. Adding 6GHz really made a difference. Further, the way that Google manages the channels on each point allows for less clashing when you have a bunch connected. I’m impressed! I was able to turn my Nest cameras to higher rez and bandwidth without affecting my GoogleTVs and my laptops running Zoom and Google Meet video conferencing. During the time I ran the Nest WiFi Pro as single point and mesh, I didn’t lose connection at any time walking throughout the house with my cell phone in my back pocket and wearing headphones. From top floor to back stair and basement, the connection stayed solid. This is a solid, whole heartedly recommended product. I’m excited to know that this router supports and extends Thread which will be required if running Matter 1.0 in smart homes. Although Google doesn’t make any promises that there will be any functionality from Matter, I’m so stoked that there’s a possible future Thread extender or hub in this product! Pro: - Looks great, but the colors… they’re so subtle - Very reliable WiFi signal, you’ll need less pucks than with Google WiFi or the OG Nest WiFi - Keeps up with speed up to 1Gb/s, even with lots of devices. - Solid connection that doesn’t give up. Yes to 6GHz - Supports Thread protocol which should be interesting to smart home builders Cons: - Extremely frustrating setup if coming from previous Google WiFi products - The Google Home app is ugly and unfriendly compared to the OG Nest app or the old Google WiFi app - I severely dislike the Google Home app

When the new updated Google Mesh router was announced with 6e capabilities which are faster than regular Wi-Fi 6 speed I was excited to see which of my home devices would have increased speeds because of having a fiber Gigabit modem in my home which is a little larger than the recommended square footage of 2200 in the specs. A two-story home can be a challenge with possible dead zones but so far, the new Google Nest Wi-Fi Pro 6e AX5400 Mesh Router has worked remarkably well throughout the home. I was impressed with how easy the setup process was for this latest Mesh system from Google since it basically had simple steps such as plugging in the power and downloading the Google Home app on an Android phone or an iPhone. I had two of the latest models of each type of phone operating system and had the applications already setup. The next step of setting up the Google Mesh system required to scan the QR code on the bottom of the light-colored unit. I tried repeatedly to scan the code with my new iPhone, but it would not recognize the code even with trying to use a flashlight to help illuminate the area. I then was relieved to instantly have success when I used my latest Android phone the Fold 4 which immediately found the code and moved along quickly in the final setup process. I decided to avoid conflicts with my existing fiber Gigabit modem/router and used the same SSID to prevent having to reset the home Wi-Fi settings on the dozens of devices that are connected to it. I was very happy to find that the important system settings in the Google Home app were easy to turn on or off depending on your own home best situation for security and if you can use all of the options such as the WAP3 security if most of your devices are compatible with it. The next option is using the 160 MHz for the maximum 5GHz utilization if all your devices are also compatible with it. The final option that I needed for my own personal system was to turn on IPv6 option since it is faster than the existing IPv4 option. I do not think this is a critical setting for most people unless they intend on using their system for a lot of gaming which would benefit more from the IPv6 option. I put my system through many tests due to the various operating systems and location of the devices plus the fact that some were laptops, iPads, and many streaming items that need plenty of bandwidth. I ran the Speedtest application on my phones and computers in different areas of the house and was pleased with the speeds that the new Google Mesh 6e Router was able to achieve. When I was in close proximity to the new mesh router I had the highest speeds I have ever seen on the two phones which was impressive being between 700-800 mbps. I am very happy with the new router and am pleased to see a new well executed product improvement that will benefit so many people.

The Google Nest Wi-Fi Pro 6e AX5400 Mesh Router is the perfect mesh Wi-Fi for homes. For the past 5 years I have been using my internet providers router/modem combo and the signal was just not cutting it anymore, since I’ve added several 4K TVs that are all used for streaming. Since installing the Nest Wi-Fi Pro 6e it has been a real eyeopener of just how bad my internet providers router was, immediately I noticed a huge increase in speeds for my Wi-Fi devices. On my old router I was getting about 25-40Mbps over Wi-Fi depending on where I was in my house, with the Nest Wi-Fi Pro 6e AX5400 on the 5g signal I was getting up to 500Mbps and getting 600Mbps when plugged directly into the router to my PC and Xbox. Setup was a breeze in that you download the Google Home app on your phone and hit add new device and just plug router into your modem and follow the steps and boom your good to go. I have ordered the Nest Wi-Fi Pro 6e AX5400 2-pack to give my home better coverage because I still have some weaker signal areas (getting about 100 Mbps now) in my home that I would like to take full advantage of the Nest Wi-Fi Pro 6e AX5400. Do make sure you pair this with a 3.1 Cable modem, so that you get the best possible speeds, because if you get a 3.0 Cable modem you could end up bottle necking your router and not getting the speeds you are paying for. I recommend going with the Arris 3.1 Cable Modems because they work with all the major providers and its easy to set up also. Overall, I highly recommend upgrading to the Google Nest Wi-Fi Pro 6e AX5400 Mesh Router for anyone with a relatively big home to get the best speeds and it’s the best introductory price point for Wi-Fi 6e router, and since its mesh you can just add more of them to get the best possible coverage in home.

We were Apple home pod and air port users for years.. the support for both finally lapsed and I required a similar WiFi net for home hub. Google hit a grand slam home run. Very easy to set up! Extremely user friendly.. rarely crashes unless service crashed and all nest enabled devices work like Swiss times piece.. would buy more if needed

Bought this on an open box deal . It looked brand new a L Bought this on an open box deal to use for hardwiring a NVR . The product looked brand new and packaging was still in great shape . Product works great . Easy add to Google home network with their app .

Setup was simple enough, but I did notice it would have trouble booting again after any power outages. It would take about two or three power cycles (unplug and plug in) to finally boot fully. Signal strength and coverage is ok for the price. It's currently placed downstairs in a small townhouse. I have noticed drops in bars on my laptop every so often, but it's bearable. I think there are better options for the money, but the Google ecosystem makes it easy to keep track of and updates are automatic. Great for small homes or apartments, but get a multi pack if you want better performance.

Nest Pro provides excellent coverage at home and great speed. These units seem to run a little hot but overall very pleased especially getting it new and on sale.

The Google Nest WiFi Pro exceeded my expectations from day one. The installation was straightforward, with no complications, and within minutes I had a stable network with excellent range. I live in a multifamily property with multiple rooms and thick walls, and even then the signal remains strong, fast, and consistent on every level. Performance is solid: low latency, no dropouts, and intelligent traffic management that keeps everything running smoothly even with many devices connected. Another big advantage is its compatibility with Matter. My smart home is fully connected—smart locks, TVs, and other devices—and this system handles everything flawlessly. Integration is seamless and reliable. It’s a future-ready Wi-Fi solution: stable, well-built, and ideal for a modern smart home or business. If you’re looking for professional-grade performance, this model delivers exactly what it promises.

Thank you for offering this great product at an even better price getting it used! The box came a little damaged but the inside looked good. I do wish you could purchase used products and get them shipped to you though.

Great WiFi coverage and fast. The only thing that would help would be having status lights on the Ethernet ports.

Worked perfectly to add as a point. Now my speeds are really great throughout the house. Easy setup and seamless integration with devices on older Wi-Fi.

I have four of these placed throughout a 3100 square-foot home. The speed is lightning fast. We have multiple devices connected and streaming at the same time without a glitch. The performance is dramatically improved over the first generation. Installation was quick and easy.

I added this fourth unit to a three-unit set that replaced an older, slower Google Mesh system. The per cost of an incremental unit is very high, but my modest 2200 square foot house (which theoretically should require only one unit, not four) apparently presents some challenges, and my fancy new 4K OLED Samsung TV was stuttering frequently. This unit seems to have mitigated the problem, and the SpeedTest numbers are good. Setup is fairly easy but not intuitive, and the small, faint QR code is almost impossible to scan.

The Google home wifi products continue to impress me at every iteration. Even with the age of my older units, they continue to function flawlessly and I didn't think I'd get much out of an upgrade, but I'm happily surprised and impressed. Setup is still simple and being able to interconnect the routers together via hardwire to extend wireless simply is a huge plus to extend wireless to outbuildings and accessory structures. I love automated diagnostics and health checks to make sure all functions are operating correctly and it all reports right to the app! Excellent signal proportion and speeds!

Great and modern solution if you need fast speeds father from the main router. A plus is having the ethernet ports in each individual points

Im a big fan of the Google Wi-Fi. I love the ability to do parental controls per device and the status I get. I recently upgraded from the nest Wi-Fi and the setup and functionality is great. I’d give 5 stars if it was not the ugliest thing in my living room. Just having a “normal” whatever brand one with antennas makes you look less cheap. The shiny white plastic with the seam down the middle is almost as good as my 3 year olds storm trooper Halloween costume. I’m likely going to return it and use the older system simply on the face the new one stands out like a sore thumb in any room.

Just watch for sales. Setup was rather straight forward. I read conflicting info about what few QoS rules and network shaping is available and experienced dismal, unusable performance while using the sole ethernet port. A lengthy support call with google and all seems well. I occasionally have terrible signal strength on Wi-Fi when > 20 steps away and around a corner from the device. Downstairs it has gone from 1/5 signal strength to a slight interruption and suddenly 5/5 strength. Still overall pretty satisfied with it.

Simple to set up and much needed to extend range in basement. Now have a total of 4 extenders throughout the house. Can get pricy, but it’s comparable to other brands. If you’re already in the Google Home ecosystem, you’ll want this.

Working great for the past month providing strong signal for all my IoT devices throughout a 2500 sq ft area. A few user interface issues during setup but once up, no issues.

Easy set up but requires google app. Limited ethernet ports. Good range