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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my son and he loves them. He actually uses them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp, clean sounding earbuds. In my opinion, totally better than the air pod pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Buds Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality Great battery life and very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Better fit and sound from previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel they work perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them connect with ease works great with pixel phones and perfect EQ

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan from a Pixel user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, especially with my Pixel 9 Pro. Unfortunately, it was not a good experience. There was always a delay when I watched videos/movies. This applies to any application (Netflix, Prime Video, YouTube). I re-installed the device and started from scratch and no luck. For the cost, this was a deal breaker, and I had to return it. I have way cheaper buds that worked with no issues. I'm not sure if I had a defective pair or if this is a common issue.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, LagerSirc. Sorry to see you ran into playback issues on the Pixel Buds Pro 2 — we totally understand that’s a frustrating experience. Even though you’ve returned the product, we’d like to learn more about what happened. When you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 2 out of 5 stars

    Not so great anc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anc not as great. Kept disconnecting on mac, big problem switching between Mac and phone

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Dcha. We’re sorry to see you ran into a connection issue on the Pixel Buds Pro 2. A quick reset will normally solve most problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 1 out of 5 stars

    Not good function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good enough. It's not fitting properly. Getting disconnected.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Samuel. We hear your concerns with the Pixel Buds Pro 2 not fitting the best — here’s some tips to make them fit better:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    My Pixel Bud Pro 2's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds give excellent sound quality and noise canceling features. I was very happy with them.

    I would recommend this to a friend
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