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Customer Ratings & Reviews

Your price for this item is $549.99
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The previous price was $599.99

Customer reviews

Rating 4.7 out of 5 stars with 266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the HERO12 Creator Addition Action Camera for its excellent video quality, which helps them create great content for YouTube. They also value its long battery life, user-friendly interface, and compatibility with external microphones through the media mod. Additionally, customers find the included accessories useful for capturing incredible footage. While some users have concerns about overheating in warm weather, the overall positive feedback highlights the camera's capabilities for travel and content creation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 266 reviews
  • Rated 5 out of 5 stars

    Good 1st action camera ! GoPro always been KING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this bundle! I recommend this bundle for anybody that is just starting off, Even if you’re going on vacation and you just want to get some great shots and memories of the vacation or just every day life. GoPro has always been the king of action Cameras. I must say for all the stuff that this comes with it well worth the money. Here lately with the 360 & DJI coming out with an action camera. A lot of people don’t know who to start with or what’s the difference as an owner of all 3. Besides battery life. * I would say they are all similar in quality. I am a GoPro man myself. I could never trust magnetic mounts because I’m just on the water too much. I’m talking about 50 feet of water too so no getting that back if it falls into the river!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest GoPro Hero 12 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHORT/QUICK REVIEW: The GoPro Hero 12 is a great camera that is worth the buy. Awesome footage. Manageable issues. Durable. Easy to use. The content creator bundle was worth it for me, with the Volta grip being my favorite accessory addition. You should know that you can use the GoPro cam without a subscription, but have to download the app to create a GoPro account setup/update the camera, and then you might be enticed to get the paid subscription for full experience like storage features, etc. Only gave it 4 stars for the minimal research I had to do to figure out the best settings, and the memory card NOT included. Keep reading for a more in-depth take.. There are a few actions cams available on the market but I believe after testing those out (yes including this one’s competitor that you’ve probably seen in online reviews) that this is the best-in-class for its segment. FOOTAGE QUALITY: The footage this camera can capture is truly amazing and high definition. The 5k resolution is worth it and looks amazing without having to do post-editing if you’re inexperienced. It’s better than the competition not by a crazy amount but enough to make it the best choice. Even when 5k footage scales down to 4k, which I feel like most of the devices people use at this point in time sit at this resolution, the footage looks crisp. BUT there is a small learning curve. Out of the box this comes with a preset video setting that’s good for most situations. However in some lighting situations your footage can look really really bad. Especially lowlight, but that’s not a deal breaker for me, even though I thought maybe it was a manufacturing defect at first. I solved this by watching a few videos and reading online on what are some of the best settings people use and testing out what I liked. I have 4 different custom presets now that are super easy to switch through and handle all my use-cases. Basically it’s an amazing day-time camera, and an ok evening camera. Make sure you get the right MicroSD card for this cam to save footage btw, that’s really important! EASE OF USE: This camera is very user friendly. the navigation menus are easy to figure out and honestly are not too in depth. I hate super complicated settings. Play around with the camera for 5-10 min and you should know all you need to. Click and hold one button and it’ll turn on/off. Click another button to start/stop recording. Swipe left, right, up, and down and you get to all the different menus. Open the latch to charge the inserted battery by USB-C. Simple enough right? DURABILITY: This camera feels light/small, but also feels strong. I tested it by submerging it under water in my bath tub (obviously closing the battery door AND using the correct water resistant hinge) and it was completely fine. I’ve also dropped it from my hands (about 6 feet) on accident a couple times and it’s still alive and functioning normally. I am typically careful with all my electronics and try to be mindful to gently use them but accidents happen and this held up. BATTERY LIFE: The battery life time is way better than the previous GoPro I had. I capture footage no lower than 4k 30fps or 5k, and get over 1hr 30min of filming time before the battery gets low. But I also turn it off in between shots and when I’m not using it. When using the Volta tri-pod grip from the creator bundle, I don’t even need to worry about the battery if I’m just out capturing footage for the day before charging later that night. OVER HEATING: If you aren’t aware, most action cameras have this issue where they might over heat and temporarily stop working. They give you a message saying “camera over heated” or something and then you have to wait till it cools down. This has happened to me many times on my old GoPro but surprisingly I haven’t had this issue on the GoPro Hero 12 yet. Using the Volta grip I recorded for 1 hour and 40 min straight while indoors and didn’t have an issue. Also as long as the camera has airflow and is moving (like attached to a bike while you’re riding) you shouldn’t have issues. Overall, I am truthfully glad I upgraded and got this action camera. It is really good for recording action shots, or recording memories when simply just hanging out with friends. The accessories in the creator bundle like the Volta and Media Mod are really useful for extending battery life and Audio quality.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating, Software/ui interface

    Rated 3 out of 5 stars

    Okaiesh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, to be frank, I am not impressed with the product and features that it provides. The night time camera/video quality sucks big time. Day time video quality is okay okay. The camera heats up if used continuously for aprx 30 minutes or more. The software/UI interface could have been better; given the fact the GoPro is in market for long time now. For someone like me who uses camera for recording mostly hiking/trekking videos, this is not useful and I would rather use iPhone camera. This might differ for someone who does sport activities or daily vlogging. P.S - This my personal experience and opinion after using it first hand for couple of weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re on the fence, just get it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a wedding trip to Tulum, Mexico. I was a bit on the fence about spending so much money on a camera and especially the creators package, but by the end of the wedding, I was 100% sold on the camera and only regretted not getting one sooner. The video it self made of the wedding was amazing. The software is super easy to use and basically makes the videos for you, you can go in and change it or create the entire video if you like, but it is really good at making perfect videos. It can also mix in content that you took with your phone and it will make video suggestions for you. Also the premium yearly subscription to quick is definitely worth it. Usually $24.99 for first year then $50 each year after .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "GoPro Hero 12 Creator's Package: Capturing the Oc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tested the GoPro Hero 12 Creator Edition during a whale-watching trip, and it was nothing short of impressive. This latest iteration from GoPro takes action photography to a new level. The Hero 12's image quality is stunning, capturing the majesty of the whales in crisp, vivid detail. Its HyperSmooth stabilization technology was a standout feature, especially on the choppy sea, ensuring smooth and clear footage despite the boat's movements. The addition of the Volta grip in the Creator Edition was particularly useful, serving as a tripod, grip, and battery extender, which was essential for the long hours at sea. The camera's low-light performance was remarkable, capturing the early morning ocean hues beautifully. Also, the enhanced horizon leveling capability provided perfectly balanced shots, which was crucial for the dynamic ocean environment. The GoPro Hero 12 Creator Edition proved to be a robust and versatile tool, perfect for capturing high-quality content in challenging outdoor conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gopro Hero 12 Black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GoPro. I am part of a search and rescue group. I was able to use it this past weekend at the Arizona desert and the difference and quality of the video was amazing. I usually use my iPhone to gather video and pictures. But the GoPro is by far better than the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! I love the app which is also easy to use. I’ve used to make travel video and advertisements videos for stores. I love that I can just put it in my jacket pocket or purse. It’s awesome I’ll probably get another one for the fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its amazing , the app makes it SUPER convenient to use , amazing quality, sound quality so far ive been impressed, i do wish i came with screen protectors out the box tho just for that security off hand, but it feels good in the hand , very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GoPro setup ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best GoPro yet the megapixels and capabilities are endless. The mic has a fantastic sound and the lighting helps greatly to deliver the perfect shot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, I use it for when I go out for rides on my motorcycle it has everything you need high quality, durable and comes with a bunch of accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps creates great videos for YouTube content. Make sure to but extra batteries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally pulled the trigger! 5 stars!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little guy! Have yet to use it underwater, but everything I have done with it so far it has held up to expectations. The little hand held tri pod is a must have. Looking into getting a better mic for it but the stock one works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good everyday carry camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good camera in a super compact body size . I'll items from the kit in my full time use. Also, i purchase a couple of batteries with a desk charger, a suction cup mount and a 1tb memory card. I can run it everywhere. As a dash camera, a duty camera and a very nice camera for my fun time. Yes, it was a little tricky to start the proper use of it, but it wasn't a complicated thing. Also, the camera feels so rugged, a very good quality model.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this gopro to my boyfriend for Christmas and we are in love with quality

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fantastic Deal and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal with all it comes with. It is easy to use. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Content Creation at its Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro 12 camera is a game-changer in the world of action photography. Its 5K video resolution captures stunningly detailed footage, while the improved image stabilization ensures smooth and professional-looking shots, even in the most dynamic scenarios. The redesigned body is more durable and waterproof, making it a reliable companion for adventures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent merchandise and at the best price I could get and an excellent guarantee and good service and guidance from the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item ……………………… I like it I advise you to buy who likes to shoot videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best! I use it to vlog. The best thing about it is, it is waterproof so you are limitless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro hero 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Perfect for beginners. Very user friendly. Great addition to my GoPro collection

    I would recommend this to a friend