Customer Ratings & Reviews

Great phone for my mom, 92 yrs old! It’s loud enough, clear sound, large screen and font, very user friendly.

This cell phone has categories easily recognized with large fonts. It is a smart phone with a Jelly Bean Android operating system. The service is provided through Verizon wireless and the the company is greatcall.com. Setting up the system is a breeze and the support has been great. The online account management has all the attributes as that of one of the mainstream companies. Monthly prepaid access allows for roll over minutes and you can manage your account online. Making changes is also important so you can base the service on usage that is monitored via the online account. It has a wonderful interface with a GMAIL account and the email, contacts, photos, calendar, etc. all sync seamlessly! Mom's previous phone was a Windows OS with all the tiles and confusion that makes the novice user a frustrated consumer. Most importantly, the service comes with a "5 Star Urgent Response Button" where highly trained agents can help at anytime. They know your location via GPS tracking and can be super effective under emergency situations!

The Jitterbug Smart Phone is easy to set up and use. It was very helpful that it came with a user guide that didn't have to be downloaded from the internet. The screen display has large icons so that it is easier to use than traditional smartphones. The only downside is that it takes too long to power up if you are in a hurry and needed access quickly.

I bought this for my 86 year old father who will likely only use the phone and maybe text. It was important to have a full keyboard and for him not to press “2” three times to get the letter C. I customized the home screen to ONLY include phone and text icons. Instead of “contacts” it’s called “People.” The font is really large and the volume is loud. I really liked the simplicity of the phone and I spent a lot of time researching it. The staff at the Best Buy store told me it wasn’t available to see in person and I had to order it online. Wrong. Their Best Buy Mobile store at the mall had them in stock.

Great phone and easy to use. We chose the HUGE font so it is easy to read. We have not figured out how to save texted images to the gallery and the manual does not explain this. There should be a way. Right?

For anyone wanting a simple smartphone with the ability to get help when needed, this is your phone. Font is large and clear, ringer volume is loud. Phone menu is keep simple with the ability to get more detailed for the experienced user. Camera is 5mp and takes great pics. It is on the Verizon towers and network, and you get to choose all options for your plan. So you monthly bill can be as low as $20 to $100 dollars a month.

I got the Jitterbug Smart Phone for my dad (83 yrs old) because he enjoys using technology to keep in touch with family, and it has worked out perfectly. The phone is big enough to fit comfortably in my dad's hand and has many customizable features he really enjoys. Dad can easily text his nephews or call his friends with the touch of a button. Most of the phone's functions are easy enough to use without reading the instruction manual but some are more challenging. My dad hasn't made use of some of the upgraded medical features but those are optional so we can decide if we want to keep them. No contracts; low price; easy and fun to use. My dad's favorite feature is the Photo Album! Overall, this is a wonderful phone for an older person who likes technology.

The phone has been good, no problem with calls and I liked how I could set the home screen with just what was needed for my family member that is using it. The only thing I wish you could save pictures from other apps to the phone, such as Facebook, like you can with I phones. I would not have put the 5Star button where it is because it seems too easy to hit by mistake.

This phone is really made for Senior Citizens. The phone buttons are large and easy to use, the camera takes good quality photos, it is Bluetooth compatible, and there is room for apps you want to add. There is some bloatware, but it can be disabled or even uninstalled. You can add a micro SD card for more memory.

I bought this phone for my mom who is not into technology It is a great beginner phone. It is large enough for her to see and easy to hold.

This was purchased for an 82-year-old technophobe. He never could master his flip phone, but finds this is so much easier to navigate. He is proud to have a "smart" phone. and he can SEE the screen. It's not as flexible or powerful as my Galaxy S8 but is just right for him. Great Call was very helpful in setting up the service.

I bought this phone for my mom. She learned to use a flip phone when my dad passed away 9 years ago. I thought this large display phone would be a great replacement. But I ended up getting the Flip instead. I think the screens change too easily on the Smart phone display which I think would confuse an older person. also the virtual keyboard might be hard to use especially with the toggling back and forth between letters and numbers. I think the real keyboard on the Flip phone is easier to use.

Great phone for an elderly person. #'s and letters are large and easy to read.

This smartphone has big numbers and is easy to,use. Big screen makes it easy to see. The only problem i had is I have a disability and my fingers lock and I drop things. The phone was hard for me to,hold on too. I wish I could have, it's a great phone.

This phone is a perfect choice for elderly people. Large display and plenty of bells and whistles if you need them.

Great smartphone for all ages. Purchased for my 86 year old grandmother who wanted, "...to just be able to make and answer calls!" While it looks/works like any other phone, the extra large font and easy mode capabilities, along with affordable plans, make it a winner for her.

Large letters and numbers easier to see for seniors. Coming off an Iphone I used for years, there was somewhat of a learning curve for this android. After a month I'm still learning how to use and find my way around this phone....but so far, so good.

After looking at many phones, I purchased this device for my elderly mother. A very simple device to use for those that are not comfortable with today's "technology". Features large display, large touch screen buttons and easy to understand prompts. Only negative is to delete call history, it's all or none. She would like to be able to delete specific calls while keeping others in activity log.

I chose this phone for a Christmas gift for my sister whose vision is impaired from a stroke. The large, simple screen display makes it easy for her to see and use. The home screen makes choosing what she wants to do very easy. If she gets lost or makes an incorrect selection, she can easily press the center bottom circle to get her right back to the home screen. This product works well for her.

The interface needs some work. The 5Star button is too easily hit by mistake and it can't be repositioned. You can add/delete home screen shortcuts. The initial setup required a couple of tech support calls. The phone is painfully slow by modern standards. The speaker is weak. The services they offer and price makes it worthy of consideration.