Customer Ratings & Reviews

So far so good kids are enjoying it they're looking forward everyday to see TV

Unboxed the tv, got it on the wall and that is where the real fun began. Went through the set-up of the TV. The tv and my android phone paired perfectly and my phone works as a remote - great start! Updated the firmware (saw the other reviews where that is a must.) Loaded the Live Channels app to use Android TV that is built-in. At first, the picture froze. Reset the TV to factory default and now the picture works great but NO SOUND! Checked all sound settings, reset the sound 2 times - no luck. So now I have to hook-up my cable box (which I did not want to do. Part of the reason I bought this TV was for the Android TV functionality.) The sound lag from the TV to my sound bar is HORRIBLE. I used the digital optical cable - no luck. Now I am using the headphone jack from the TV to my soundbar. Still HORRIBLE. If you switch inputs and then go back, it works but that is unacceptable. The TV does not allow you to turn off the internal speakers. The picture is good at times but I do notice some motion blur. What concerns me is this blur is not even while watching sporting events! I tired to call Hisense tech support today and got a message that my call could not go through at this time. Reached out on chat and they have "escalated" me to level T2. I asked when I could expect a call and they said in a day or two. That is unacceptable. Unfortunately Best Buy, this one is going in the box and being returned today.

I must admit I was skeptical about buying this TV because at the time of my purchase there were no reviews. But I took a chance on a TV that was half the price of the others and it was worth it! I am a basic gal- the TV is being used in our basement for basic watching of FiOs and the included apps. I understand it doesn't have every app every person would ever want but it has what my family needs and you still can hook it up to a Firestick or Roku to have more options (we have it set up with a Firestick but so far haven't had to use it). I am not a gaming person so can't speak on that. But overall it's a huge tv for a very good price. I also purchased the longest extended warranty plan so for around $1200 total I know I have a TV that will be functional for at least 4-5 years. It's only been about 3 weeks but if I have any change of heart in the future I will update this review

Its a amazing TV with full android and that's is a plus, I installed a bunch of movie apps, and IPTV and everything works flawlessly, the only minus is not have amazon prime app available, but with all the free ones I installed I will be okay , its amazing so far