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would recommend to a friend
RyBugTechSavvy Posted
Perfect for my 7-year-old granddaughter’s practice
Chromebook Posted
I like my chromebook because it is small and light
Johnnycake Posted
Screen started showing green splotches shortly after using it the first week
ComputerGG13 Posted
Couldn’t use it for the meetings bad virtual standing so had to return it
Pyane246 Posted
Difficult to use mouse. Difficult to scroll …………. Z
Posted
Hi there,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Keyboard, Mouse, TouchPad, and ClickPad issues" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
TriciarayeP Posted
I bought this chromebook about three years ago. Until today, it is still working effectively especially for my kid.
BrianP Posted
White flash on startup. If you suffer from Ocular Aura this will blind you for some period of time. Product defect with physical consequences.
Anonymous Posted
I am just wondering if the chromebook is worth the price and does not die out early