Customer Ratings & Reviews
- Model:
- 11a-ne0013dx
- SKU:
- 6488358
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the 11.6" Chromebook's ease of use, compact size, and affordable price. Many appreciate its lightweight design and satisfactory performance for everyday tasks, along with its long battery life. However, some users experienced issues with the screen, reporting display problems. Overall, the positive feedback on ease of use, size, and value outweighs the negative comments about the screen.
This summary was generated by AI based on customer reviews.
Tech Savvy Ryleigh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my 7-year-old granddaughter’s practice
I would recommend this to a friend- Pros mentioned:Size, Weight
Notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my chromebook because it is small and light
I would recommend this to a friend - Cons mentioned:Screen
Typical Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started showing green splotches shortly after using it the first week
I would recommend this to a friend Had to return it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use it for the meetings bad virtual standing so had to return it
No, I would not recommend this to a friendMinimum standards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use mouse. Difficult to scroll …………. Z
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Keyboard, Mouse, TouchPad, and ClickPad issues" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Pros mentioned:Performance
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this chromebook about three years ago. Until today, it is still working effectively especially for my kid.
I would recommend this to a friend Do Not Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White flash on startup. If you suffer from Ocular Aura this will blind you for some period of time. Product defect with physical consequences.
No, I would not recommend this to a friendTitle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am just wondering if the chromebook is worth the price and does not die out early
No, I would not recommend this to a friend