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Customer Ratings & Reviews

Your price for this item is $502.21
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 388 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use great for what im using it for which is for my college classes and looking for a job it has everything i need i love the touchscreen feature it makes it so much easier to select items or apps when im looking for something the battery could last a little longer but thats one thing you have to deal wit when the laptop is lightweight and portable but i charges quickly and the picture quality is great for when i am looking at movies and things online i am happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Set up was a breeze and it runs so smoothly. The design is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop! It was very affordable and performs better than I expected. It’s fast, easy to use, and perfect for work and daily tasks. Great quality for a great price—highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and great customers service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an HP laptop at Best Buy and the whole experience was great. The staff helped me find the right model for my needs and explained everything clearly. The laptop runs fast, has a clean display, and handles all my daily tasks without any issues. Setup was easy, and so far the performance has been smooth. Overall, I’m very happy with my purchase and would definitely recommend Best Buy for anyone looking for a reliable laptop and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this multifaceted laptoo. Have many potentials. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for work computer?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16GB is fast enough to connect to work. Nice laptop and great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Laptop Computer Product and Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Laptop, in features, quality and price-value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, my driver was also nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch Laptop: Speedy, Sleek, and Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 15.6" Full HD Touch-Screen Laptop (Model: 15-dy5055nr) strikes a strong balance between performance, usability, and value. Powered by a 12th Gen Intel Core i5-1235U processor and equipped with 16GB of RAM and a 512GB SSD, it handles multitasking, productivity apps, and light creative work with ease. The 10-core CPU (2 performance cores and 8 efficiency cores) ensures smooth responsiveness whether you're streaming, editing documents, or managing multiple browser tabs. The 15.6-inch Full HD touch display is a standout feature, offering crisp visuals and intuitive navigation. While the screen is bright and responsive, it’s not the most color-accurate for professional photo or video editing. Still, for general use, it’s more than sufficient. Design-wise, the laptop sports a sleek Natural Silver finish and a relatively slim profile, making it portable enough for commuting or campus life. The full-size keyboard features a numeric keypad, which is particularly beneficial for data entry tasks. Battery life is decent, typically lasting around 7–9 hours depending on usage, and fast charging support helps top it up quickly. Connectivity features include Wi-Fi 6, Bluetooth, USB-C, HDMI, and multiple USB-A ports, ensuring compatibility with a wide range of peripheral. Overall, this HP laptop is a well-rounded midrange option for users who need dependable performance, ample storage, and a responsive touchscreen without breaking the bank. It’s especially well-suited for students, remote workers, and casual users who value speed and screen real estate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great general use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for not much money. I am using this for general home use (online shopping, light Google sheets and docs, etc.) and it has worked really well so far. I do not game so I can't comment on that. But general use it is great, plenty fast and a good amount of storage. It also feels sturdier than some other lower end laptops I have had. The keyboard is really smooth to use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved it . Very sleek , very light weight than my HP Pavillion . Speed is really good . Battery power is really good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid mid-range choice for students, professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Build- Sleek Natural Silver finish gives it a professional, modern look. Performance- Powered by the Intel Core i5-1334U (13th Gen), this laptop handles everyday tasks smoothly Battery life could be longer and speakers are average

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but needs better battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just starting using my new laptop about a week ago so I can't review the longevity of it, but I can say that the battery life has not been good. I do like the size and feel of the keys and the screen is a decent size as well. It is light weight so that makes carrying it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers excellent performance for everyday tasks and light gaming. The 13th Gen Intel i5 processor and 16GB RAM make multitasking smooth, while the 512GB SSD ensures fast boot times. The 15.6-inch IPS display is bright and clear. Battery life is decent, and the build feels sturdy and modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, it's a good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good laptop that looks and functions as featured and expected. It gets a bit hot when playing games like Minecraft, but otherwise, it works splendidly. My biggest gripe is the Copilot key replacing the CTRL (Right) key. I've had the same laptop (HP 15-ef00dx) for the last five years (also bought through Best Buy), and I wasn't aware the Copilot key even existed, while also completely missing it being shown in the featured photos when I bought this laptop. The key is incredibly inconvenient and terribly disruptive. I wasn't too impressed that after spending $450 (holiday sale), I had to immediately go on a search to find a remedy in the form of an app to download (that takes up storage) and that I have to leave it running in the background for it to work (which takes up battery life).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Lightweight and charges fast. Speakers are on the bottom though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It's quick and easy to use! I would highly recommend it. I bought it for my husband and I'm contemplating getting one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s fast. It was easy to install. I had help from the geek squad. It’s light and sleek HP. I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the kids and they love it. Seems very fast and they love the touch screen. Thin and lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has decent display and speed. I have only had it for a few days, but it is serving the purpose as my working PC. It seems to run hot, but aPC cooling pad should do the trick.

    I would recommend this to a friend
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