Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $549.00
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 97 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 4 out of 5 stars

    HP computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Price dropped shortly after I purchased definitely not happy about that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as a school laptop. Battery life is mediocre so always keep your charger on you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not hold a charge very long and i have to keep charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Starts up quickly and does what I needed for daily tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Mac.Easy to use.Very light.Perfect for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop which I bought from Best buy seems to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Touch screen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good product. HP Battery life is Ok. Touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receieved the laptop and it was as expected so I am happy. I needed an upgrae fro Windows 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had known before purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly, there is no backlight for the keyboard! Had I known this in advance I never would have bought this laptop. In my advanced years (75) my eyesight is not near what it once was, thereby making this item hard to use! The other problem is constant popups regardless of what else I’m doing! ,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Hp with current configuration vs other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to great specs for the price, not used often, but it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for an older laptop. Windows 10 no longer supported.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    little slow for my taste

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to plasticy. i thought 16gb ram will be good enough. but the laptop feels super slow. not sure if its the processor. i am not sure. other than that everything else looks good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the price. Loads fast, works well for the intended purpose. Battery goes fast and runs hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing ! Answered lots of questions for me and explained a lot! Love the computer tons so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop HP computer is great. Easy to work with and love touch screen.

    I would recommend this to a friend
Sponsored