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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 430 reviews

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87%
would recommend
to a friend

Customers are saying

Customers value the 15.6" Laptop for its affordability, user-friendly interface, and ability to handle light gaming. While many appreciate its lightweight design, ample memory, and storage capacity, some users have concerns about its short battery life, lack of a backlit keyboard, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Gaming, Performance, Price

    Rated 5 out of 5 stars

    Great price/performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent for the price. It manages to play most games on low/medium settings and is excellent for general computing. For the price, I was happy to see that this laptop could even run Fallout 4 (though on lowest settings). I did do one upgrade after a couple months, I replaced the 1 TB hard drive with a 250 GB solid state drive. This improved boot time and some application load time significantly. I gave this to my son for his first computer. He loves it and is able to play the games he likes (Minecraft, Roblox, and Slime Rancher), watch netflix, and learn to use a computer more effectively. Additionally, Windows 10 has much better parental controls than previous versions of Windows and can even send me weekly activity reports. This laptop has great performance for its price range. I recommend it to anyone looking for a versatile low-cost laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 4 out of 5 stars

    Nice laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this laptop as a replacement for my mother for her birthday. It's quite faster than her older model that it being a quad-core with a snappy GPU. (Compared to her old dual core intel GPU) For someone who does a lot of Facebook, web publishing, graphic design, Facebook gaming, and some light 3D gaming it runs very smoothly. So it was a perfect replacement for my mom. I would have given this laptop 5 stars but there's no user serviceable ports so I'll wait until the warranty is up before changing the hard drive or RAM if my mother needs it. Otherwise it's a great budget model and great bang for you buck.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of windows 10 but the laptop is doing well. Not a high end gamer but do some and it's handling the one game I put on it very nice (warqframe) mostly bought for office type work. Will do some web development. Setting it up for that but normally use my desktops for that.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great computer for my teenager.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter. It does the schoolwork I want it to do. However, it does the gaming stuff that my daughter wants it to. So far, there isn't anything it can't do.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my HP Laptop for a few months now and I have no complaints. It's simple to use. I don't care much for touchscreen laptops. However, I bought the laptop for storing and printing pictures, some gaming, and personal use. So far So Good!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    Fast computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Excellent value! Bought it for gaming and streaming video, works great at both.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Perfect for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and gets the job done kids need it for school and play online games with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable laptop. Runs games pretty well. Overall good laptop for basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    A gift for my son

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had not complained one time. He does his games, makes music, creates games, etc... This was the perfect computer for all his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Nice computer for simple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use good for games banking Facebook a lot stuff

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does more than I need it to do. It is perfect for so.e light gaming think sims 4. But MS Does power point and excel are great!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to beable to use it for games and school and it works perfect for both! No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For surfing the web and playing games I would recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great computer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use and mild gaming. Good graphics and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Best bang for the buck out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop with the A12 APC clearly is a winner. It can play World of WArcraft and Diablo on low settings easily at 20 to 40 fps. It can keep multiple browser tabs open at the same time. While the 5200 rpm hard drive, the usual slow drive found in most laptops, won't win any awards this one at 1 terrabyte is a keeper. Plus a dvd/cd burner is included. This would be great for college bound youngsters or for those home bound to be able to reach out to the world via social media or even as an inexpensive back up computer. Best Buy's staff were outstanding.

    I would recommend this to a friend