Customer Ratings & Reviews

bought this on deals of the day. Great price. Store pickup was super easy. Pros: 1. Speed is good. 2. Great price. 3. decent battery life. 4. nice speakers. Cons: 1. Touch pad and click button. huge let down. 2. sometimes miss my intel graphics. picture resolution or something is missing. But overall happy with the purchase.

Got the laptop on the deals of day. Impressed with the speed. My first amd processor in years. Battery life is ok. Touchpad is a huge let down. Good laptop for the price paid.

Did a lot of research before buying this. I don;t do anything special with it, no gaming, or high-tech working or producing. The battery life is non-existent. Literally, it discharges at nearly 1% per minute. I have never even made it 2 hours without having to plug it in and that is with simple email surfing and even some "sleep" time. The keyboard is not comfortable or user friendly from an ergonomic standpoint at all and the power cord is shaped like an "L" instead of a simple straight insert. This makes it awkward to use, it gets in the way of the your work surface, and is easily pulled loose without you realizing it (that is NOT why the battery is dropping). There is also no light on the cord/box to indicate that it is plugged in/running on AC which I had on my Dell and which was very convenient. No light on computer at all to tell you if it is even turned on. You have to go to it and mess with the mouse to find out. Still thinking about returning it just based on poor battery life alone. Feeling a little "ripped off"... Otherwise, it is a basic laptop - not super speedy - and it works, which is all I really needed. Could have gotten that for less money though.

This laptop is fine -- nice bright, clear graphics and all. However, I don't understand how it could have been allowed out of the factory, if anyone at HP had actually tried to use it. The area all around the touchpad has weird striations that are extremely irritating to the hands. In addition, the seam all around the keyboard is raised and sharp. I had to buy pads to use for typing, or the palms and wrists of both hands would be a mess. I never had this problem with any other laptop. Who designed this thing?

A really nice and affordable laptop. Only thing I would have change is a lit keyboard.

Not happy with this purchase because I have already been to Geek Squad and ever since I bought it it's been problematic like caps key turns on and off on it's on

I bought this laptop for less than $350, so obviously I know the adage "you get what you pay for". BUT, my last laptop was $400 and is six years old and blows this thing out of the water. First off, the touchpad on this laptop is gritty, not smooth like most. Additionally, the left button is awful and wouldn't stay "clicked" while I was trying to scroll through websites or folders. The computer overall is slower than I thought it'd be. And last but not least, it feels so cheap. The plastic casing picks up every single fingerprint from you touching or adjusting the screen or cover. It's going back to Best Buy and I'll find another.