Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 811 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 811 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the of the laptop is good, and the size is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compra computador y excelente servicio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I loved the attention, The computer is a great piece of equipment, it works perfectly.I have recommended this store to my friends and family because the prices are great and they have an excellent customer service team.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer since the beginning of July. It was easy to set up and is easy to use. I got it on sale as the deal of the day that makes the price so worth it! If you need a good dependable everyday computer I would recommend to at least give it a look as you shop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store representative helped me find what I needed not the biggest the best and the most expensive he listened to what I use my computer for and since I have gotten it home it is exactly what I needed The computer is easy to use no complicated ways to set it up it's absolutely fantastic for a senior citizen to use this computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP17.3inchPC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen to be able to see well; good size keyboard for easy typing; easy set up & screen characteristics to find your items well; easy cinque-ups for usage of programs, printers, ancillary products, etc. Much easier for a non-computer techy person.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop, I just needed one with more RAM.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, it just did not suit what i needed it for. Screen is large and good for entertainment. Still would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value for a Big Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 17.3" laptop offers a clear Full HD display, fast performance for everyday tasks, and a comfortable keyboard. Perfect for work, streaming, or school — solid value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Excellent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got an HP laptop, and overall I’m very happy with my experience. The design feels modern and sturdy, and the keyboard is comfortable for long hours of work. The screen is bright and clear, which makes it great for both studying and streaming movies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought for Grandpa to check his email

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandpa is not tech-savvy and is confused by his iphone. He wanted a simple computer to check his email and stocks once a day. This laptop does the job at a faster speed than expected, and is not too intimidating for him to use. He has not tried to watch videos or play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale, $250.00 off. Great, fast, powerful machine. At full retail price, it would be a Great buy. I had been using a Dell with AMD 8 and Windows 10 & a terabyte hard drive with 512 ram for eight years and it has been a work horse but needed to be replaced. I Love the new HP.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, now. Had to call the 800 number for help once, though. They were nice, and listened and diagnosed the problem, and fixed it. Simply lost the blue tooth connection. No idea why... it just happened. I hope that it doesn't happen again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best computer i had!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price-fast,smooth,reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP computer I bought for home use. The screen is larger and graphics are clear. The sale price was fantastic! We also went back to get the HP printer for a nice upgrade for our home office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is perfect for what I need. Easy, fast. Good computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Solid choice for a GREAT price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a power user by ANY stretch so the browsing and general doc handling are easily handled. i like the larger screen for videos. the speakers are underwheling/anemic so a $30 bluetooth fixes that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Good all-rounder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, runs a little hot but has a clear dispaly and performs excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop.. Had a very old HP. Liked it but it was so slow.It was running on Windows 10. What a difference this new one makes.Also love the 17 inch screen. Had my son transfer everything and I don’t have to wait for anything to boot up.Just click my favorites and I’m good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. For the price I got it for I was pleasantly surprised at its speed and power. Runs all my work applications and multiple tabs seamlessly. I also play games on it and have had zero problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Happiness is a computer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger screen and how quickly the computer moves through the task.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a really good laptop! It works extremely well and was a great price! I got it to do a variety of different things such as light gaming, modeling, using the internet, and much more and it works perfectly for all of that! Highly recommend if you’re looking for a nice affordable laptop that offers a lot!

    I would recommend this to a friend
Sponsored