Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 428 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Hewitt Packard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my 17.3-inch HP laptop. The large screen is the standout feature—it provides plenty of space for multitasking, watching videos, working on documents, and browsing the web comfortably without feeling cramped. The display is clear and bright, making it easy on the eyes for long periods of use. Performance has been smooth and reliable for everyday tasks such as streaming, email, office work, and light multitasking. The laptop boots up quickly and runs quietly, which is a plus. The keyboard is spacious and comfortable to type on, and the touchpad responds accurately. I also appreciate the solid build quality and the fact that it feels sturdy while still being easy to use at home or on a desk. Battery life is decent for a laptop of this size, and the ports provided make it convenient to connect external devices. Overall, the 17.3-inch HP laptop offers great value for the price. It is an excellent choice for users who want a large screen, dependable performance, and a comfortable computing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity
    Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    OK-Paid $558 open box HP 17.3 i7 intel 1T SDD 16gb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty satisfied with this purchase so far. I've had it 12 days and it seems to be running pretty smoothly for the $558 price for an open box 17.3" 1 TB SSD 16GB intel i7 processor computer. The pros: plenty of storage, reasonably smooth processor. Good for running multiple business applications. Similar experience to the last laptop I had with the same specs. Cons: short battery life. If I squeeze, I can get 4 hrs of use out of it. Nowhere near 10 hrs! The camera is grainy and dim in virtual meeting applications. It's made of pretty cheap materials. The outside of the case isn't has a lot of give and isn't very hard to you'll need to be EXTREMELY careful with it, the text is already starting to wear off of the keys. I wish it had 2 USB C type ports, but there's only one which makes it harder to complete fast drive to drive video transfer. Other than that it's not bad. The last open box I bought from Best Buy I had to bring back and send back to ASUS for repair. Keeping my fingers crossed for this HP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop from HP.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, computer is working great. We love the large screen and the wife loves the key board. The only thing we miss is there is no SD card slot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    IN LOVE WITH THIS PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, compact and high speed laptop. I had an older version and was in love with it so we needed an extra laptop and decided to get the exact same one. Instead we got this newer version which I simply couldn´t be more happy with. I am convinced HP takes improvements seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I loveeee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it was a gift for my father, and the girl who helped me was the best; she treated me well and was very helpful. I had bought things there before, but now I can say it's one of my favorite stores.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    What a Deal!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some Best Buy gift cards to burn and came across this Christmas deal. Great laptop, clear 17.3" display, 1TB of drive space and solid build, not a plastic casing. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer dose everything and more fast and the screen is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy = Best Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around a lot and felt like this was the best value for everything I wanted. Best Buy was a no hassle shopping experience and I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 7 year old laptop from ASUS. Upgraded everything so yes it's better. Great value for the memory and processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice laptop oh the best full recommended the produc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup and very user friendly. Love the graphics and speed of the laptop as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new laptop. Glad I got it. Easy to start

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! I purchased this so i can play my games on it! No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 2021 HP laptop that has a pink screen(which would have been to expensive to diagnose/repair. So far so good. I use it for emails, having multiples tabs and browsers open. The screen is nice as the one I had was only 720p. The newer processor, ram, and ssd was a huge boost.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My 17.3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I had been researching for! Right size; right specs. I use it multiple times daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, no issues and it’s been 3 months and it’s been used every day at least 5 hours a day. Thank you for the suggestion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP ENVY x360 Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace a tabletop computer. This laptop has made the transfer from Publisher to other programs quite easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard # and letters fade quickly

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for working from home with a VM, but after only two months, the writing on the keyboard keys faded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor quality keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product on 9/18/2025. 5 weeks later (10/23/25) the most used keys "A,S,E,F,T,I,etc" are unreadable. Yesterday I stopped at the Best Buy it was purchased at and was told to contact HP. Today I contacted HP and they told me Best Buy is responsible. I made a 68 mile trip back to the store and they said "sorry, but we can't help you. this is HP's responsibility". I now have a $900 5 week old laptop that needs to have stickers put on the keyboard to make it usable. Needless to say but this is my last purchase of an HP product and I will be very leery of buying anything expensive at Best Buy. I have attached a photo of the keyboard if anyone from HP or Best Buy wants to see the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Storage capacity

    Rated 5 out of 5 stars

    Reliable Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 17.3" Full HD Laptop with Intel Core i7, 16GB of memory, and a spacious 1TB SSD is a fantastic choice for anyone needing speed and storage in one sleek package. The large screen is bright and crisp, making it excellent for work, streaming, and multitasking, while the powerful processor handles demanding tasks with ease. Its natural silver finish gives it a clean, modern look, and the generous combination of RAM and storage ensures smooth performance and plenty of room for files, apps, and media. A solid, reliable laptop that balances power, style, and value very well.

    I would recommend this to a friend
Sponsored