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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Runs great
    Cons mentioned:
    Initially buggy

    Rated 4 out of 5 stars

    Purchased for someone else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs great but initially it was buggy and slow till the updates were applied. Not really big on buying refurbished but so far no issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value for money
    Cons mentioned:
    Battery issue

    Rated 4 out of 5 stars

    Battery Doesn’t Hold a Charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not keep a charge needs to be plugged in every time I start it. Case is a little loose but other than that it has been a great value and a very good Covid purchase. I have recommended purchase to co-workers

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Excellent low cost laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy setup, great laptop for the price. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished

    Rated 5 out of 5 stars

    Great upgrade from my old HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is perfect for home and work. Even though it has been refurbished it works like brand new and is a spectacular upgrade from my old HP.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 1 out of 5 stars

    Back light stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the back light stopped working. You could still see the screen if you used a flash light though.

    No, I would not recommend this to a friend
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