Customer Ratings & Reviews

The HP DeskJet 2855e seemed like it would be the perfect home all-in-one printer. It can print in black/white and color, scan and copy. Supports a wireless connection in addition to USB and looks compact and sleek. Best of all, it even comes with 3 months of free ink! On paper and in person, this printer looks great. Unfortunately, that's literally the case. When it comes to actual use, one starts to discover a bunch of gotchas. The first came with setting up the printer. Unboxing and getting things ready for wireless pairing is pretty straightforward. There isn't much here, just the printer and the protective plastic and a power cable. With no touchscreen, you're relying on the HP Smart app to configure the printer. No biggie though I don't really like vendor lock-in. While technically, this doesn't need to phone home to HP to work, if in the future, I change wifi and HP is out of business, I'm stuck with the less secure wifi direct connection method. Anyway, the pairing process failed on the first and second attempt. Guess the third time was the charm. In the process, I discover that the printer can only connect to 2.4Ghz networks. This is a limitation that I see on really small/cheap electronic devices or old ones. To be fair, this is a compact and cheap printer. In any case, I didn't think too much of it until my test print came out bad. Not slightly misaligned, but quite noticeably so. Hmm, ok, there's some calibration buried in the HP Smart menu which got things better. Noticeable on some prints, but ok. Maybe don't print 20 copies of your resume (print 30, then select the best 20). At this point, I've printed a bunch of things just in black and white. Checking out the ink level in the app, I see that I'm already around 75-80%. Hmm. I tried out a few color prints. They're of ok quality thought the paper definitely gets saturated if there's a lot of solid color. While print speed isn't that fast, and honestly, I don't care too much about waiting a minute for 6 pages, it seems like with this you'd want to avoid printing color photos back to back unless you're going to grab them immediately so the pages don't stack and potentially stick together. So, while I feel fine about the print quality, I also see why HP right out of the gate is offering 3 free months of ink. At first I thought it was a gimmick, how am I going to use up enough ink where I'd be replacing any cartridge in 3 months. But if you have kids at home that still need to submit printed assignments or in generally are printing regularly for things in the home, you're likely going to actually be able to cash in on the offer. So, at the end of the day, the printer functions. It can be set up, calibrated, and it works. But your router needs to support 2.4Ghz mode, you likely can't place this as far away as other devices, and you will burn through ink (I found in the manual that HP recommends powering off the printer when not in use to save toner).

Printer works great easy to set up great offers on ink

This is the type of set up for a printer that you would think on the surface would be a breeze. You can do everything through your smartphone, so you don't even have.to fire up your PC. Set up wasn't so easy, however. The app used for set up kept hanging on me and then, for some odd reason, my WiFi simply wouldn't cooperate with this printer. After resting, resubmitting passwords and unplugging, somehow it finally all came together. It was very frustrating The printer, once up and running will do your basics. Every process seems to take a while to get.going and the printing is a little on the slow side. Basic enough for occasional home use, but this wouldn't be a good printer/scanner for frequent use. I do like that I don't have to use my PC to print and can just use my phone. If you ever run into any issues, the app is helpful and will probably be your solution, even for ink maintenance. So overall, you get what you pay for. This is a fairly basic printer/scanner that will deliver what you would expect.from this price.poimt.

Summary ------- Perfect companion for zoom calls when you are working from home. Sometimes when you are using headphones like the airpods or any other true wireless headphones, these are really geared towards music rather than phone calls. The other party can always hear background noise and also the volume is not that clear. its always better to use dedicated headphones for calls. If you work from home or are hybrid, and you dont want to be stuck to the desk on a wired headphone, this is it. Pros ---- 1. Excellent noise cancelling 2. super range, i can walk around with this while connected to the phone or laptop 3. wife range Bluetooth 4. long battery life and standby Cons ---- 1. which they could make the Jabra elite headphones sound like this Details -------- I charged this fully before use. Its easy pairing for the laptop or the phone. The call quality is excellent, and it is a super good range. I can be connected to a computer at 2nd level and still walk over to 1st level and be well connected. The rated battery is 14 hours and standby is 17 days. I think the battery will last close to 12-13 hours. Overall i think for office calls, it is a good buy

Easy wireless set up ! Came with ink carts. Great bang for the buck! Just what I needed

the order was processed and ready to go in a fast and timely manner. easy set up.

very easy to use both wireless and hard wire great for low usage people like my self just personal not business

Priced right and works well. All features work out of the box. Easy setup.

Easy set up and great price. It came right to my door. Loved making this purchase.

Happy with the printer, easy set up for wireless. I would recommend.

Exelent,very fast,work with wifi,an is esay for use

Worked well I would say for a solid year. After wards just would not print properly. I did everything from cleaning it from the inside, realigning and ensuring it had new cartridges but just no longer worked at all. Customer service was very difficult to navigate when trying to address the issue. It's an affordable printer but it mat be worth spending more to get something that will last longer.

Very happy with the printer! Photographs look great and love the 3 months of ink!

Honestly, the price and ease of use are incredible with this printer. However, I keep getting billed for instant ink, even though I haven’t used this printer in a long time and have canceled the subscription. Quite annoying, I would recommend getting a slightly more expensive printer that does not require some sort of subscription service.

IMPORTANT! When buying this HP product, be aware that it ties you to HP's Instant Ink service, which is currently under a class lawsuit for artificially high prices. The product will not work with third-party ink. If any associated product is faulty, you will likely be blamed after spending hours resetting, testing, and sending photos to customer service. I received an incorrect mailing address for the return and endured over 20 emails to resolve it. After countless hours and over a hundred dollars spent, the faulty product was "lost." Management “GENEROUSLY” offered me a compensation from a list of cheaply produced unneeded items. This is not an isolated incident; HP customer service is notoriously poor. Read reviews and threads for more information all over the internet.

Ink replacement is very high. Print quality is fair for documents. I wound never use it to print a photo. Great for a college student that does all their work on a computer and never needs to print anything.

best budget printer and does great printing photos and stuff

Worked for about 2 weeks before i decided to throw it out. The first week went fine but the 2nd week it kept freezing after every print job. What pushed me to throw it out was it continuously printed the same page over and over even with no upcoming print job. Clicked cancel about 100 times just for it to keep trying to print the same page. I unplugged the power and plugged it back in and it went right back to printing that same page. Unplugged it and threw it out. Wasnt worth the frustration for as much as it cost

I would not recommend this printer for anything - the set up process alone has been trash. I contacted support to receive assistance in setting up and was told that I will need to get a membership to receive support as if purchasing the product was not support. Horrendous experience and waste of time - will be returning product today

I was just informed that I won’t be able use the free trial ink cartridges that I received when I initially purchased the printer, if I don’t continue my subscription after the 3 months trial. So exactly what was free? Was it the three months of them not charging my card?