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Customer reviews

Rating 4.3 out of 5 stars with 455 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 455 reviews
  • Rated 5 out of 5 stars

    A must printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is more worth than it’s selling price. Also, the ink subscription from hp can really save you a lot of money in comparison to buying your own inks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It prints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to find a button for scan. When it is on offline mode it impossible to get it online without turning it off. I even troubleshoot it with my computer, and it told me the solution was to turn the printer on. It was on just offline. I found it best just to turn it off when I'm not using it which is a pain,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP color printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up and easy to use. That’s enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to setup. Easy to use. Ink to last for 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. Very easy to use and have to get me my problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is the product I wanted and asked for. Check out was done quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    needed computer "GEEK" !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like getting computer "GEEK" needed to set up ref, WIFI to my system which I didn't understand. Salesman should have explained !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great copier for printing and scanning multiple documents at a fast pace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Easy to set up. Best Buy salesperson was very friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software to share printer is not the best or easiest to use. Had to use tech support for over an hour. Next day went to use the software as I was told and the icon for it disappeared . The printer itself seems adequate the software is awful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware HP's Instant Ink Offer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of hp's Instant Ink offer. We don't print a lot, but why turn down 3 months free ink, right? I would never sign up again. We got only one replacement cartridge in the 3 months because we didn't print much. So I cancelled the subscription before the 3 month trial ended. What is buried in the small print is that the printer STOPS PRINTING when you cancel your subscription, until you replace the cartridges with hp cartridges you pay for. You don't get to use the remaining ink in the cartridges they sent. When they acknowledge your cancellation, they do not tell you the printer will stop printing. On the day your cancellation is effective, they tell you the printer will stop printing. So I can't print until I go to the store or wait for online delivery of new cartridges . I also understand from online comments that it has to be hp cartridges that you use, although the comments made it sound like there may be a workaround to this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not user friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use. Will return it. Had to set it up multiple times

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it much since purchasing but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It prints so fast and it was easy to get it on line.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The Ultimate All-in-One Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e All-in-One Printer is an absolute game-changer for both home and office printing needs. As someone who relies heavily on printers for various tasks, from printing important documents to vibrant photos, I can confidently say that the DeskJet 4255e exceeds all expectations. Let's start with its sleek and compact design. The printer's minimalistic appearance blends seamlessly into any workspace, saving valuable desk space. Its small footprint is ideal for those working in confined areas or aiming for a clutter-free environment. The build quality is impressive, giving it a sturdy feel that ensures durability over time. Setting up the DeskJet 4255e is a breeze, thanks to HP's user-friendly installation process. Within minutes, I was able to connect it to both my computer and mobile devices effortlessly. The printer's versatility in connectivity options, including Wi-Fi, USB, and even mobile printing capabilities, makes it incredibly convenient for printing from various sources. The printer's functionality as an all-in-one device is a major selling point. Along with high-quality printing, the DeskJet 4255e integrates scanning and copying functionalities flawlessly. The efficient automatic document feeder (ADF) enhances productivity, allowing for quick scanning and copying of multiple pages. The resulting scans and copies boast impressive clarity and accuracy. When it comes to printing quality, the DeskJet 4255e delivers exceptional results. Whether I'm printing black and white documents or colorful presentations, the printouts are crisp, sharp, and of professional quality. The printer's fast printing speed ensures efficient completion of tasks, even when dealing with large print jobs. Another notable feature of the DeskJet 4255e is its commitment to environmental sustainability. The printer is ENERGY STAR® certified, which means it operates efficiently, conserving energy. It also supports HP's Instant Ink program, eliminating one of the most common concerns of running out of ink at inconvenient times. This program ensures that ink cartridges are automatically delivered to your doorstep before you run out, reducing waste and saving money in the long run. One aspect that impressed me the most about the DeskJet 4255e is its compatibility with various printing apps. The HP Smart app, for instance, allows for seamless mobile printing and scanning from any device, making it incredibly convenient for those constantly on the go. The app's user-friendly interface and easy navigation enhance the overall printing experience. I must also mention the exceptional customer support provided by HP. Their responsive and knowledgeable team promptly addresses any concerns or questions, ensuring a smooth and hassle-free experience. In conclusion, the HP DeskJet 4255e All-in-One Printer is the ultimate printing solution for both personal and professional needs. With its compact design, impressive print quality, versatility, and innovative features like mobile printing and scanning, it surpasses all expectations. Its commitment to sustainability and excellent customer support further enhances its appeal. I highly recommend the DeskJet 4255e to anyone seeking a reliable, efficient, and advanced all-in-one printer that delivers exceptional results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was delivered as expected. Easily set up, came with ink as well. Cost was not bad at all compared to other places.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SCAMED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use HP help to add printer to computer. HP HELP messed up my computer and printer. And printer HP 3000 and then printer 4255, Full story...HP asked for money to update drivers. Asked for debit card and within minutes HP used my card for scam and purchases out of state. WILL NEVER TRUST HP OR ANY HP PRODUCT AGAIN......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer works wonderful compared to my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great little work horse. Prints great copies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible support = not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over six hours on the phone as the provided ink cartridge failed and then the printer would not complete set-up. We literally had ten phone calls to get the issues resolved. We were disconnected abruptly on three of the calls after long hold times and in the middle of troubleshooting. Printer seems OK but woe to anyone who has a setup problem.

    No, I would not recommend this to a friend
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