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Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 453 reviews
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer of all time. Doesn't even do two sided printing. Won't connect to the internet and i can't seem to trouble shoot it. Printers shouldn't be this difficult

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Returned. Even an hour with Geek Squad couldn’t get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roadie dropped this printer in the middle of street. They had their small child take out of car and dropped it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating to say the least

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a lot of paper, constantly disconnecting from WiFi, told I have to disconnect my cellular data when I want to print super annoying. Never had this issue with my Deskjet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult Set-up. Had to return because of Set-up Cartridge rejection/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage lit money on fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is garbage doesn’t connect to wifi well prints out tiny images and overall doesnt work. Best buy robbed me with this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I’ve ever owned. It worked ok for about a month now I can’t even get it to stay on let alone connect to the wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops talking to computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be reset often, and I have had to reinstall it at least 3 times since first installing it. I would stay away from this machine.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Printer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing the HP DeskJet 4255e All-in-One Printer was a pleasant experience. The packaging was minimal but secure, and the printer was easy to extract from the box. Right away, the compact and sleek design caught my eye. With its clean lines and modern aesthetic, this printer looks good enough to sit out in any home or office setting without being an eyesore. Setting up the DeskJet 4255e was refreshingly straightforward. The included setup guide was clear and easy to follow. Within minutes, the printer was connected to my Wi-Fi network and ready to go. The touchscreen display is intuitive and made navigating through the initial setup a breeze, even for those who aren't particularly tech-savvy. The HP Smart app is a highlight of the DeskJet 4255e. Available for both iOS and Android, the app makes mobile printing and scanning incredibly easy. The user interface is intuitive, with a variety of features like mobile faxing and printer status monitoring. I particularly appreciated the seamless integration with cloud storage services, allowing me to print documents directly from Google Drive and Dropbox. When it comes to printing speed, the DeskJet 4255e holds its own. It’s not the fastest printer on the market, but for its size and price, it performs admirably. Text documents print quickly and clearly, with sharp, legible fonts. Photo printing is equally impressive, with vibrant colors and fine details, making it suitable for printing everything from professional documents to family photos. The HP DeskJet 4255e is a cost-effective choice, especially when paired with HP's Instant Ink subscription service. This service can save users up to 50% on ink costs, with the added convenience of automatic cartridge replacements. This means you’ll never run out of ink unexpectedly, which is a huge plus for those with regular printing needs. The printer itself is also fairly efficient, making good use of each cartridge and keeping operating costs relatively low. Overall, the HP DeskJet 4255e All-in-One Printer is a fantastic option for anyone in need of a reliable, versatile printer. Its sleek design, easy setup, and strong performance make it a standout in its price range. The added benefits of the HP Smart app and cost-effective ink options further enhance its appeal. Whether you're printing important work documents or cherished family photos, the DeskJet 4255e delivers quality results with minimal hassle. For those looking for an all-in-one solution that combines style, functionality, and affordability, this printer is a top contender.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New printer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted HP support four times and they couldn't resolve the problem with my new printer. I had to contact my computer guy to finally solve the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality product! Very difficult to configure and after a month of use it started to malfunction!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt even finish one print. The printer will print half a page and then stop, say there is an error then say it is busy. I will just sit there frozen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection wasn't stable. It almost immediately ran out of ink. Paper jammed frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer ever. It ends up in the garbage can. after i destroy it against the wall, there is no way to fix that crap. Hp costumer services don't even exist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste time and money to this printer. Can’t found device , small place for paper

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget-Friendly All-in-One for Everyday printing.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e is a budget-friendly, all-in-one printer with a range of useful features, making it ideal for average PC users. Its affordable price, easy setup via the HP Smart app, and compact design are significant advantages. The printer supports wireless connectivity, allowing printing from various devices, and includes an HP Instant Ink subscription option to manage ink costs efficiently. The print quality for text documents is decent, and mobile printing is convenient. However, the printer has some drawbacks. The print speed is relatively slow, and the photo printing quality is average. It lacks automatic duplex printing and an Ethernet port. It can be noisy during operation. The paper handling capacity is limited, with a 60-sheet input tray and a 25-sheet output tray. The automatic document feeder (ADF) holds up to 35 sheets, which is useful but may struggle with thicker or irregular-sized documents. Overall, the HP DeskJet 4255e offers good value for money for light to moderate use, especially with the HP Instant Ink program, but it may not be suitable for heavy-duty printing needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a no for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was not a good buy. It works when it wants to work. Very disappointed and will have to buy another another printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always has issues connecting tho WiFi. Today I can’t even connect it to my phone and print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this printer. I have had HP printers for many years but this one is not one I recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy. Cheapest printer quality I ever bought

    No, I would not recommend this to a friend
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