Customer Ratings & Reviews

This printer is disappointing. It is very slow and does not automatically print double-sided as previous printer.

Bought as gift for someone else. They had no issues with it since having it.

I hate it. Doesn’t print anything from my phone. Have to sit for at least 30 minutes trying over and over for it to print. Prints super slow and misses pages. Worst printer I’ve ever had

I use the printer and no problem. I had online some help with my 5 year old laptop.

Great price!! Has all the capabilities I need. I also like the ink delivery it offers.

printer is good, and works good, the ink very good to installed.

Printer never really worked for me. The GEEK squad was at my home and did what they could but when they left couldn’t print. I was very upset about your return policy of 14 days and received a gift card is $45 dollars for something that never worked for me. I don’t plan to ever make another purchase with you. The Geeks couldn’t even get here for 14 days so I have lost more than half of the money I paid. Bad business will have to go to Amazon now. .

The color ink that came with the printer did not work. With theses "e" printers it will not print if the bad ink cartridge is in the printer. I had to take out the color cartridge in order to get my black ink to print..... annoying

I am very happy with my dell laptop. It was just what i was looking for .

Not what I expected not wanted though priced right

I LOVE EVERYTHING ABOUT YOU GUYS. YALL SERVICE IS VERY EXCELLENT

Please note this machine only uses HP ink. Other brands will NOT work.

Sorry I purchased this particular model. Have to keep shutting it off and turn back on for it to operate properly. Can't load but so much paper to print documents.

Lordy, lordy, what a piece of junk. Despite 2 hours on the phone with Geek Squad, I never could get the wireless feature to work so had to cable it to my computer. Never could get the scanner to work at all. By the time I installed my second ink cartridge, the dang thing would not print the upper left corner clearly no matter the size of document or image. Three months later it would no longer print, period.

Installing a paper to print a document should be easy right? Not this printer.

Replaced my old epson printer for this one and can say it’s not worth it . I regret purchasing this particular unit . Way too slow , always having connection issues and can’t even print multiple items without it stopping .

Don’t buy this model. Flimsy. Very difficult to change ink cartridges. Every time I do print preview, excel crashes. Printer must be on. Spend more for a model that works better.

This printer has wi-fi connection issues. It can't seem to maintain a connection.

I could never connect to my wirefiI am returning it to HP today.

I am EXTREMELY disappointed. This product does not have automatic duplex printing. You cannot print on both sides without taking the paper out and entering it again and hoping you do it right each time. The whole reason I bought this printer was to make printing/copying faster with the feed in trays. By trying to upgrade to a new printer, I ended up losing a basic feature that my other printer had for a quarter of the price. Now there is no way to return so they got their money and I have to buy a new printer.